Kuwait Airways

During my flight Air Hostess – she served me the food. As I took the food from her I stated that I had ordered a Vegetarian Hindu Meal and she confirmed that it was a vegetarian meal. So I started eating. I ate half the meal, but then started to feel ill like my body was rejecting the food. I inspected the food which appeared to contain meat. I called flight chief Mr Oussama Hatem and asked him what food had been served to me. He confirmed that I had been served a vegetarian meal. I challenged him, and asked contents were in the Vegetarian Hindu Meal. He said that the Vegetarian Hindu Meal contains all meat except beef. I asked him to check airline manual to confirm the same. He came back to me after 15 minutes and said, as per the airline manual, the Vegetarian Hindu Meal does not contain meat!

I was disgusted that I had eaten a meal containing meat. I was also shocked at the lack of knowledge and repeated misinformation which I had received from the Kuwait Airline staff. During my conversation with Mr Hatem I found him to be rude and arrogant. I was sick 4-5 times on the flight after eating the meal. I told Mr Hatem that I wanted to lodge a formal complaint, but he did not want to do it. He called over Flight Stewart who also pressurised me not to lodge complaint as it would go against them but I insisted that I wanted to lodge a complaint.

I have never eaten meat in my entire life due to my religious belief and was physically sick for several days after this incident. I am still very upset and distressed that I ate meat.

I had a business trip with kuwait airways last month it was great nice flight good service and great customer support i got great deal for kuwait airways business class

i went dubai to kuwait with my father i cheek in i take card i clib a plane a300-600 i ttake off in dubai i eat food and i watch movie and i landing in kuwait thanks

i preferred to fly with kw8 airlines it was bit cheaper

missed christmas with my family following a delay due to kw8 airlines which prevented me from reaching my connection on time

never again!

Pay a bit extra and travel with a respectable airline. Kuwait staff are nasty, rude, verbally abusive and allowed a man on the flight to attend to himself under his garments! Nobody told him to stop.

Most people I met were nasty & rude, please don't put yourself through this it's humiliating.

a most anti-Semitic airline......

Please do not travel or recommend this airline to anyone you know. I have travelled extensively to Asia on various airlines never see airline this bad. Very old aircraft and very poorly maintained. Even if they gave me a ticket free would never travel this airline again. Please help your family and friends and pass on the msg. They even do not have blankets, broken seats, horrible food etc. people may be misguide by other middle Easter lines which are good. Please do not let other passengers suffer.

It's and advise don't ever fly with Kuwait airline even for free. They have aircrafts from first world war.

Don't ever fly with this horrendous airline. Paris-Rome-Paris. Two hours delay outbound, five hours delay inbound, antediluvian aircraft (9K-AMD, Airbus A300, first flight 1993 and 9K-AMA, Airbus A300, first flight 1992), unpleasant staff, filthy plane, disgusting food, revolting toilets, broken TV set, no information, wrong information. Impossible to switch to another airline. Let's say I'm probably lucky the pilots knew how to fly it. Better late than dead I suppose, but never again will I fly with this terrible airline. It's a wonder they are not mentioned on the European Union blacklist as I'm sure the lack of decent care in the cabin and by staff must be reflected just as badly in the maintenance and repairs, and standards of operation. Other low-cost airlines are utmost luxury compared to Kuwait Airways.

I have travelled on Kuwait Airways recently on not just one flight but 4 and so this review is not a single bad incident review but a series of observations about how racist kuwait airways staff is and how in general this is a pretty horrible airlines.

I do knew that this was a low cost airlines so I was never expecting any frills but this was much worse than I ever imagined. In last almost ten years that i had been in USA , I have never experienced racism and guess what the first time I had to face it was not even n western airline. The staff in general was very rude and least interested in serving the customers and if you are a non white person travelling in their air craft then you are less important than a dog.

Firstly the airline staff even outside aircraft was unfriendly and rude. While checking in when I was asking for the preferred seat at JFK airport , the response I got was "why u didnt check in online? Now I cant give you any window seat as whole flight is full"; When I boarded it half of it was empty , clearly the lady was least bothered about customer service. Then the tv screen never worked , it was never suppose to work I guess as no one even tried watching any movies as they were flickering , dont have a menu control and clearly from the last century equipment. Then the staff is totally unresponsive to your request. Even the attendant call buttons on the seat dont work. And even if you ask them for a very simple thing like a glass of water or blanket , the response you get is "Wait ; I dont have time; Ask someone else" . Of course if you are a white person specially a white blond lady then you can expect a very special treatment from the staff ; who can be at your disposal. For everybody else why on earth did you book this airlines? The staff will give you food like you are a hungry African child starving for food; literally thrown at you and not served. Also if you resting and you have requested a special meal like veg meal then staff will shout back at you ; "why was you sleeping then? Now I dont have any veg meal ; Do you understand that we dont cook food here on plane?" This was not juust most in-dignifying and horrible experience of my life but worst nightmare as well. I have travelled perhaps literally hundreds of times before in over 50 countries but this was the absolute worst.

I would strongly warn anyone against boarding it. It seems staff working for Kuwait Airways are not working out of their free will but a bonded labor of Kuwait govt. and so take off their frustrations on the customer. Even if you ask for a simple thing like a pen ; they will give you a look like you are beggar and of course deny you that thing. And then you can hear the airline crew chatting "Oh these **** people ; they are so dirty" . Clearly the staff and perhaps even the Kuwait Airways management has a racist bias and unequal attitude and maybe its a normal thing in their part of the world ; But they must realise that when they travel to USA or NewYork such a behaviour is not just intolerable but reprehensible.