Easy Private Taxi - easyprivatetaxi.com

Easy Private Taxi - easyprivatetaxi.com

User reviews
4.6

Comfort of journey

4.7

Customer Service

4.6

Easy to find

write a review

Easy Private Taxi - easyprivatetaxi.com

When you purchase through links on our site, we may earn an affiliate commission. Here's how it works.

Easy Private Taxi - easyprivatetaxi.com
4.7 73 user reviews
590%
43%
30%
20%
17%
4.6

Comfort of journey

4.7

Customer Service

4.6

Easy to find

4.7

Punctuality

4.5

Value For Money

User Reviews

JYMM
5

Punctuality

5

Easy to find

5

Comfort of journey

5

Customer Service

4

Value For Money

Very Reliable, Clean Cars, Great Drivers

Easy private taxi picked us up from Bologna train station and took us to Ravenna port and then picked us up upon our return from the cruise, their drivers were on time they were easy to contact and the car was very clean. Very reliable service I would use them again

123USA23
1

Punctuality

1

Easy to find

1

Comfort of journey

1

Customer Service

1

Value For Money

No Show

We booked a taxi in from Naples to Sorrento and they never showed up. Waited a half hour. Pick a different company. This one will waste your time which is more valuable than your $.

MagneA
1

Punctuality

1

Easy to find

1

Comfort of journey

1

Customer Service

1

Value For Money

Cancelled..

Booked a car two days in beforehand from Montepellier Airport. A couple of hours before the scheduled pickup they cancelled, and of course to late for us to book somewhere else..:(

1
EasyPrivateTaxi

I sincerely apologize for the inconvenience. However, I wanted to explain in details why the car for you has never been assigned. Since we don't own our fleet of cars and only handle bookings, to perform the transfers we rely on our local partners. Unfortunately due to COVID a lot of transfer companies and travel agencies has stopped operating. One of those was our local partner in Montpellier. We have tried to contact him, but have never had any reply from his side. So, we decided to find other local company in Montpelier, who could help us to perform the transfer. However, all companies we found there have significantly higher rates, so we were forced to decline your booking. Once again we wanted to point out that your booking has never been confirmed from our side and the vehicle has not never been assigned. In any case I am really sorry that due to the unforseen circumstances we were not able to assist you with the requested service.

Easy Private Taxi Customer Service

Naples1234
1

Punctuality

1

Easy to find

1

Comfort of journey

1

Customer Service

1

Value For Money

Late And Wrong Car

We arrived to Naples this week on our honeymoon and I planned everything perfectly for our trip. Including a Mercedes EClass to pick us up from the airport and drop us to Sorrento. After arriving no one was there to pick us up. I had to try get in contact with them and every phone call resulted in them saying the driver will be there in 5 mins and he was parking, we waited in the airport for an hour and finally the driver arrived after 1.00pm an hour and a half after we had booked. We were brought to a van and brought to Sorrento. When I queried why we were still paying full price after being so late and not the car I ordered the response was ‘you were comfortable weren’t you’ and charged the full price. The excuse of ‘we rely on local suppliers was given when I contacted customer service. I would not recommend this company, do yourself a favor and choose someone who delivers what you order and can show up on time.

1
EasyPrivateTaxi

I apologize on behalf of everyone at Easy Private Taxi. Please know that your situation was an exception. As you can see on other reviews, we are known for taking ownership and caring deeply about our customers. We can’t fix the past but you have my personal commitment to improve the way our staff serves every customer. Until then, please accept my sincerest apologies on behalf of everyone on the team.

DPNewL
5

Punctuality

5

Easy to find

5

Comfort of journey

5

Customer Service

4

Value For Money

Airport Transfers Made Easy In Italy

We used Private Easy Taxi two times in our October 2018 trip to Italy for our part of 6 adults. First time was Naples Airport to Sorrento. Second time was Rome to Airport. Both times the service was exemplary. The drivers were waiting for us on time. Drivers were friendly and in the case of our trip to Sorrento, also acted as a tour guide pointing out attractions on the way.

I have loaded this company in my address book for future use and I certainly recommended them.

leighlenton
5

Punctuality

5

Easy to find

5

Comfort of journey

5

Customer Service

5

Value For Money

Exceptional Service

We highly recommend EasyPrivate Taxi service.

Punctual and extremely helpful.

Cars are clean and drivers extremely nice.

We had a man drive us from Grand Hotel Capodimonte back to Naples airport.

He was so kind and gave us a lot of information regarding the area.

It was an enjoyable drive.

Will definitely use again if we travel to Sorrento.

Thank you again to him.

JuliaCBAnderson

Faultless Service

Easy to organise. Drivers both punctual - outward journey from Naples Airport and from hotel in Sorrento at end of holiday. Spacious, clean, minibus taxis for our group of 4. Friendly drivers with good English. Price not the cheapest but nowhere near the most expensive - money well spent - thoroughly recommend this company.

DeeScotland
5

Punctuality

5

Easy to find

5

Comfort of journey

5

Customer Service

4

Value For Money

Easy Private Taxi

Excellent service from Easy Private Taxi. On time on our arrival and also for the pick up from our hotel. Nice minibus and the driver pointed out places of interest.

Alibax
5

Punctuality

5

Easy to find

5

Comfort of journey

5

Customer Service

5

Value For Money

Excellent All Round

I booked return transfers from Naples to Sorrento with Easy Private Taxi as they were the cheapest quote I could find, I was a little nervous, especially as I was told to pay the driver direct....would they arrive, or not? However, from start to finish, this company was a delight to deal with. The drivers were courteous and on time, cars were clean Mercedes mini buses with plenty of room and the service was excellent. I had to make some changes to the return journey whilst I was away - I had a confirmation email assuring me everything was ok, and the customer care was first class. I won't hunt for the cheapest deal from now on...I shall go straight to Easy Private Taxi. Highly recommended.

Guest
5

Punctuality

5

Easy to find

5

Comfort of journey

5

Customer Service

5

Value For Money

All You Need....

Punctual, vehicles clean inside and out, charming and informative drivers.

I will always use Easy Private Taxi when I fly into Naples. I can trust them and really, that's all you need from a taxi company.

1 - 10 of 73 items displayed
1

Q&A

MichaelPee

Any discount for 'senior' passengers?

1 - 1 of 1 items displayed
1