
VIP Cars - www.vipcars.com
Customer Service
Value For Money
VIP Cars - www.vipcars.com

User Reviews
Customer Service
Value For Money
Many Rental Companies At Good Prices
The service client is excellent. They do their best to serve you. Just pay attention to where you pick up your car and which company and read reviews of customers.
Customer Service
Value For Money
Very Good
thank you very much. Very quickly helped me resolve the email error and modify the return date of the order. Thank you very much
Customer Service
Value For Money
Great Customer Services
I was late picking my car up due to severe weather in Scotland.
I called the customer service centre and the agent was excellent.
She emailed National cars to inform them of my late pick up.
Very polite helpful and friendly excellent service
Excellent Customer Service
Hire a car before our Spain trip from VIPCars. Got some questions about is there any additional fee and the insurance coverage. He answered with patience, he solved the questions with professional. Can't wait to visit Spain with VIPCars. We may hire 2 more cars through VIPCars.
Quick And Amazing Service!
A representative was awesome! He was super helpful and answered all my queries! Thank you so much - I feel much happy after my difficult questions were answered so fast.
Customer Service
Value For Money
Excellent To Use The Site Of Vip Cars
I frequently rent cars and it was the first time to use VIP cars. The conditions offered by VIP cars were very acceptable compared to those of other sites. A couple of members of the customer help center were so kind and the replies to my query were so prompt. I ended up renting a car at Hertz. The car conditions and the whole process of pickup/return were comfortable.
Customer Service
Value For Money
Easy To Book And Excellent Customer Service
We’ve used VIP cars twice now and each time booking was simple and concise. This time we experienced an issue with Dollar which was not the fault of VIP cars in any way however after getting no response from Dollar themselves we contacted VIP cars for help. And help they did! Our issue was resolved quickly and the customer service was second to none. I would highly recommend VIP cars when renting.
Brilliant Service!!
In booking I realised when I got confirmation that the pick up said T1. I always land at T3. These guys have emailed and messages and managed to sort my booking so I can pick up at T3. Being a woman travelling alone and having a 7 hour flight I was dreading having to go across to the other terminal.
I would highly recommend this company. They’ve gone way beyond what I expected. Thank you guys! I’m now looking forward to picking my car up!
Customer Service
Value For Money
Easy And Great Value
The process of hiring through VIPCars in France was very easy and seamless. She was very helpful. It was also great value for money, we got a better car than what we booked. Wouldn’t hesitate to use VIPCars again.
Vip Live Chat Bot
Thanks to the representative on the Live Chat, we were sorted very quickly. Well done, excellent service and friendly
Q&A
What do you do when companies doesn’t return your clients deposit?
Am I picking up the car from their desk or another companies?
Has anyone had experience with the refund of deposit from credit cards??
You never get your deposit back and vipcars customer service is never a help to get your money back.
Which cards do they accept to pay?