HFE - www.hfe.co.uk

The Pilates teachers in this organisation are racist, are not supportive and are unprofessional. It is so expensive for the little support you get DO NOT FALL INTO THIS COURSE you will have a horrible time.

They also don't offer enough support so that you fail and then every-time you need to retake an exam or a practical they make you pay them.

I really liked pilates and I had all the energy and will to become a teacher but they just put peoples self-esteem down specially the main teacher who is in all the HFE videos.

All the student find her a difficult person.

I’m writing this review on behalf of my mother who is very ill. She’s been teaching Pilates for almost 20 years and after attending a few reformer classes she fell in love with it and wanted to pursue her interest, so she booked herself onto a course paying the full amount upfront in August for the course starting in November.

Unfortunately, in September she had to undergo a minor routine operation but encountered some complications leading to a second more invasive surgery. Needless to say, the stress on the family was enormous, dealing with the possibility that she may not  survive.

With a view to remaining positive and looking to the future we contacted HFE to request that her course be deferred to next year in order to allow her enough time to fully recover.

After several conversations between the company with my father and myself . It was clear that this company does not have a compassionate bone in its entire organisation. When requesting a deferment we were met with “our company policy says … if you agree to defer by date X we will charge you £100 if you defer after this date we will charge you an additional £250.” What an utter disgrace. Through no fault of my mother’s, she was hospitalised and as a result nearly died, yet these people hide behind their company policies and are trying to squeeze even more money out of her.

After 2 months in hospital and a further month receiving treatment in a neurological rehabilitation centre my mum has finally been discharged just in time for Christmas . She has missed so much in the last 3 months: her livelihood, time with her grandson, milestone birthdays, her daughters wedding and the opportunity to get back to work and further her career. HFE your lack of compassion is astounding and you should be ashamed of yourselves.

We are currently in a global pandemic. We are encouraged to self isolate if we are feeling unwell or have been in contact with anyone who is unwell or indeed have visited a country on the quarantine list. These are government regulations aimed at stopping the spread of the virus.

Why then is HFE charging a quarter of the fees to change to a date ? £250 if an individual is doing their duty and protecting other individuals?

Beware of HFE they charge unfair administration fees. They show no sympathy or compassion for their students.

This organisation is unscrupulous.

I recently experienced a certificate 3 diploma course and thought to give a review after the online and face to face components. I started the course with high 5 star expectations and finished with this review. Firstly, the course lost its' first star by being 8 Miles from the city centre it was advertised. As an essential worker during the week; I lost many hours on the weekend travelling to the course and in addition I had to pay for a hotel for two of the days just to be on time. Another lost star came from the suitability of the venue. My course required a lot of time on mats and the choice of a room primary used for events and celebrations could hardly be rated highly as a suitable exercise venue. The course lost another star with the instructors missing opportunities to provide pastoral support and going past expectations. Finally, the last star was missed when I compared it to the two other YMCA based courses I have completed (I don't finish this one). Other courses have been adaptable to full-time workers enrolling and then completing courses. HFE was inflexible and unsympathetic in assessing my needs and I would definitely not recommend REPS members or other working professionals; enrol in HFE's courses.

I definatily WOULD NOT recommend HFE due to the extremely poor service which I have received. Their terms & conditions are restrictive. I’m sure that you will agree a physical training institute should have an ethical duty when it comes to a person’s medical conditions but it seems that a student’s money and a signed contract is more important!

I was advised that even sight of a doctor’s note stating that I had a potentially fatal heart condition called hypertrophic cardiomyopathy (also known as sudden cardiac arrest in athletes) could not release me from the contract with HFE. When I advised them of this fatal condition I had not had any training & I had only received 2 manuals a couple of days before. I find this extremely bad practice and unethical.

Read all genuine reviews before committing to undertake any training with this company.

I wouldn’t advise any one to take this organisation on. I’ve had nothing but headaches with their products and services. Very low standards and unprofessional support. I had to use the internet to assist me through my studies rather the. The books provided. Would never recommend.

Before embarking on a course with HFE make absolutely sure that you want to do the course with them. I would advise anyone considering this company to carry out thorough research into all suitable alternative training providers. DOUBLE CHECK terms and conditions, start dates/contract dates, cancellation fees etc. Ensure you completely understand how HFE conduct their business and ask yourself if your educational needs/goals will be met by this company. Ask to see the learning portal prior to handing over any cash. Also ask to see honest reviews and personal student experiences, however subjective. If you do take on HFE, it would be beneficial for you to purchase some subject specific text books to 'prop up' learning material received. Finally, make sure your on point with your IT skills and have a high degree of discernment when viewing course options on websites. Hindsight is a wonderful thing ;)

On the practical element of this course where you attend the lessons the instructors spend more time talking about love life and catching up infront of you than giving actual direction or teaching points. Lacked structure instruction sections when they were given...awkwardly so.

I don't feel like this course is value for money, it felt at times like my time would be better spent else where.

Was very frustrating.

I just enrolled with HFE by recommendation of a friend to do the ETM course. All went very quickly and very professionally. The lady who enrolled me was very nice and I'm looking forward to do my course with HFE.

When I signed up to HFE I was assured tutor contact and support through the duration. They assured flexibility and a system that worked around me. It was not the case.

The tutor failed to upkeep the contact and was away for two weeks as I started the practical element of the course. This made it difficult to keep on top of home study. I encountered software issues and they took long periods before they addressed them sometimes without remedy. This poor communication made it difficult to keep on top of my study plan and fit around home life and work life. It became more hassle than not. It has not been the enjoyable course I had hoped for.

Although competatively priced I would definitely pay more for a BETTER QUALITY SERVICE.

A positive - instructors at the location were friendly.