Ace customer service

Spectronics UK www.spectronics.co.uk
★★★★★
4.6
95.0% of users recommend this
  • Ease of Set Up

  • Voice Clarity

  • Connection

  • Value For Money

CharlesHS's review of Spectronics UK www.spectronics.co.uk

“Ace customer service ”

★★★★★

written by CharlesHS on 30/06/2013

I switched from our previous provider 3 weeks ago because I kept getting caught out by their extra charges - adding an option to our voice menu costs £2 each time! SpecTronics include everything in one price. They were also really helpful during the migration and pointed out various improvents to our call routing. Really like having a dedicated account manager too because I hate queuing for call centre agents. Slightly frustrating that they cant accept recurring automated credit card payments but have been assured that this is coming soon... I'm happy to wait!

  • Ease of Set Up

  • Voice Clarity

  • Connection

  • Value For Money

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