Egg Credit Card

Keep away from this company, honestly I was a customer for several yrs having a £15000 credit limit

I bought a door entry system for a little over £500 which after 6 mths went faulty, company no longer existed so I contacted trading standards who told me to contact egg, under section 75 they were liable as I bought it with my card, several phone calls to a Zoe mcinerney who was arrogant, ignorant told me they weren't liable & it wasn't they problem I again contacted trading standards who told me they were liable & to persue the credit card company which I didn't do but in einsight wish I had, I cancelled the card had a similar problem & was immediately helped all way

Take advice give this company a wide birth

tried to pay my account in full on more than 3 separate occasions but because of an egg technical error I couldn't pay using my debit card. Eggs error but they still charged me for late payment without any compromise or refund.

Closed my account and will never ever return.

I had a card with Egg for years, and never had a problem, and I stuck with them because I used to get 1% cashback. One year I was moving home, so I used my card a lot, which was cleared every month by Direct Debit. So when they told me I had reached their cashback limit of £200 I was hardly surprised. As I only had to wait another month before the the start of the new cashback year I switched to another card just for that period. Egg then wrote me a letter and said that due to their annual reviews of use of my credit card they were reducing my credit limit by £5000 to a measly £500. This was all because I was costing them money. I have always cleared the account every month and never went over my limit, but because they didn't want me as a customer they came up with all these reasons why they were reducing my amount - inactivity (1 month!) credit rating (which patently was not true) Also, they used to ring me up regularly when I spent a few pounds at my local shop to check if it was Kosher, and yet when I went abroad and bought a very expensive item out of the blue they never queried it at all. I advise anybody who is thinking of going with Egg to think again. They only want you if you if they can make money out of you.

Stay well clear!

I was a long term account holder with Egg and last year they wrote to me to tell me they weren't issuing me with a new card because of the way I ran my account, or words to that effect. I was making the minimum payment, which wasn't ideal but suited my circumstances at the time. I hadn't missed any payments.

The letter said they were doing this because they are "a responsible lender". So I thought, oh right, I must be irresponsible then! But then I thought back to the time when I applied for the credit card when I was a student with virtually no income, the time Egg issued me with the card. Back then I was too naive to appreciate the misery that credit cards can cause, but Egg weren't, yet they still gave me the card and then had the audacity to patronise me about responsibility!

Anyway, I finally paid off the balance yesterday so they can take a long walk off a short pier.

Avoid Egg at all costs! If it was possible to award zero stars then I would have.

worst credit card in UK market

i used this card from 2002 - in 2007 they suddnly closed my card without any indication.i paid off and closed my contract.now my main credit card is

co operative credit card .

The Financial Services Authority (FSA) has fined Egg Banking plc £721,000 for serious failings in its sales of credit card payment protection insurance (PPI).

FSA should ban this from UK market.

Egg was a fantastic company with the best customer service and BT deals while it was owned by the Prudential. Once it was bought by City Corp and integrated into their abuse machine, Egg became one of the worst cards.

Their systems seem to have so many problems that I've received letters threatening legal action because of missed payments which were not missed. They hike interest rates, con you into balance transfers and take away the deal (read the small print), their customer services is non existent as the people there act like drones who only know how to parrot the company line of "it was a business decision" for just about anything you complaint about.

I had the misfortune of not being able to pay a couple of years ago for 2 months while I tried to find work. This was the height of the economic downturn so you'd expect they would understand the problem. Nope, they threatened, stomped, and threatened again. I am now paying them off, but have nothing but trouble with them sending more threats, saying I have missed payments when I haven't and generally acting like little bullies in a school playground.

AVOID THESE COWBOYS AT ALL COSTS OR LIVE TO REGRET IT.

Appalling customer services, when I used my card for 1st time in ages on 28/12/10 it came back declined. I noticed a direct debit came out of my account so I called them and they said they had closed my card due to inactivity on 7th January 2011 but they put the declined transaction through on 28/12/10. Do they know this transaction is wrong then or else it would count as activity wouldn't it? As I cancelled my direct debit to stop them taking any more money from my bank account on this disputed item they have now locked me out of secure messaging so I cannot send mail to their disputes team!! Good job i kept all messages prior and sent my dispute special delivery. Hope you all know that you can always put a notice of correction on Experian etc if they attempt to bad score you. BAD BAD BAD

POTENTIAL NEW CUSTOMER - I heard one good comment about Egg in a newspaper and because we were told their reward scheme offered 1% we wanted to get the card, however, looking on this site we saw the bad comments and decided against joining Egg, perhaps Egg need to address these customer reviews/complaints, Customer services seem to be pivatol in Egg's downfall. Egg have just lost another potential customer and that needs looking at!

my Egg card is the worst card i've ever had, their service is rubbish. as soon as i sort out a current issue i will cut it up into tiny bits. they also give people 'bad' credit for no good reason and phone you up to tell you you can't withdraw £20 cash with your credit card when you're about 400 below your limit.

Have had an Egg card for many years, have used it regularly and always paid off the balance in full each month.

Recieved a letter telling me they were reducing my credit limit from £7,500 to £500 for no reason, and with absolutley no explaination. Customer services are absolutley terrible, and I mean terrible, they dont try to help, they send automated secure messages which bare no relationship to the problem, then when you raise a complaint, they send a letter saying they have investigated it and havent found a problem so are closing the complaint, just like that.

I really dont know the reasons why they have reduced my credit limit, I guess I never will, though I owe nothing to anybody and have been what the Govt' might call a model low risk customer.

Im closing my account with Egg. You shouldnt have to deal with companies like this.