Gregory Pennington www.gregorypennington.co.uk

I paid £100 a month to harrington brooks and then Gregory Pennington for the for 5 years. They stopped taking the payment in 2019. I assumed the debts was paid I had no letters or anything off them afterwards then 2 years later start getting debt collectors after me for a debt I paid through them! Now being threatened with a ccj which I am disputing. Emailed them and was told the figures had been emailed to me which surprise surprise they haven't! Where has my money gone? I paid around £6000 in total in good faith. Now I wish I'd never heard of either of them

I sent an important email to Gregory Pennington and neither received an automatic "received your email someone will contact you soon etc" or an actual reply. I did mention that it was important but still ignored. The last time I had to deal with them I had the very same problem. I will pass it on to my Money Advisor to contact them on my behalf. Totally incompetent staff!

If I could give this company zero stars I would. I'd been with them 13 years and made payments including there on time every month. When it come down to my final payment I was told a final figure which took them 3 weeks to get to me when I was told 2 weeks and I was happy with the figure but quite surprise at how low it was and so I questioned it an dI was told that thi swas correct, so I paid it and went though the whole closing the account down and them thanking me for using them and well done for paying it off. About a week later I get a call from a guy who tells me that they have made a mistake on the final figure and I owe £167 still due to a system error. Took it further and now they say they will take a bit off but not pay it all even though its there own error. Over the years ive paid then around £3500 to manage it and they havent! DON'T USE THIS COMPANY!

Monthly fee is crazy for what they do and is not worth it. Go to a debt charity. Luckily was able to clear our debts recently, but was looking to change before this happened. No care at all and the yearly review is awful. Need to re train staff to be more sympathetic. Also constantly wanted us to start an iva. So in other words changing our unsecured debts into a secure debt. DO NOT SIGN UP with them. Go to a company that doesn't charge! You pay them thousands for a poor and frankly useless service.

I was with GP for 4 years, during which I did think the admin fee was too high, but I wanted their help so I thought it was ok.

After some years I decided to figure out where I was at and wanted to contact my creditors to see if an early payment might be possible.

I asked for a statement of account from GP and when calculating total paid, minus the admin fee / VS what had been cleared, there was a discrepancy of £1,500 that seemed to have vanished with no trace.

It took GP almost 2 months to get to the bottom of it - To their credit they did write off one creditor and obtain £1000 worth of refunds from others, but this wouldnt have happened if they managed the account properly.

Moved over to Stepchange, and have cleared more in 1 year than i did in the 4 with GP.

This company has been a fantastic business and have been so helpful to my money troubles from start to finish they have took all the worry and stress off me they done all the hard work would strongly recommend this company to anyone who is thinking of using this sort of service the whole team of staff that I delt with could not of done it any better thanks to the staf at Gregory Pennington.

Great advice and very easy to work with. Affordable payments and a simple way to become debt free. They do charge a management fee but it's worth it as they literally take everything off you, all the stress and all the worry and negotiate with your lenders on your behalf. It was the best thing I ever did!

Thank you Gregory Pennington and team.

I would recommend anyone who is worried about debt to give them a call and see how they can help. Its completely turned my life around.

i have been in a debt management plan with GP for 8 years. Now they are saying I cannot stay with them even although my circumstances are the same as last year. I now have to deal with my creditors myself after paying GP for 8 years with never a missed payment. I have a complex situation but I have explained everything to them and still they say I cannot afford my monthly payments. To cut a long story short I have been left in the lurch here, although they tried to advise me of what to do next. So shocking being back to the start and having to find another debt plan after paying them for 8 years Mot happy at all with this lot. twisting my words and saying the company policy has changed . Do not go near them use a free service as they have advised me called money advice service. they should have gave me this number 8 years ago . it does not make sense. So angry I am putting in a formal complaint to the Ombudsman

Oh my goodness! It has been 9 long years but I am now officially debt free thanks to the fantastic help and support of the GP staff! I remember how sick and consumed I felt all those years ago like I was drowning or suffocating. Getting in contact with GP was the single best decision I have ever made!

I've read other reviews about how terrible they are etc but I can honestly hand on heart say that they are the most friendly, helpful, encouraging, polite, understanding team of people I have ever had to deal with! There used to be a time when I would ignore phonecalls from the bank etc but not with these guys, there's no need, they are here to help!

Over the years, they have made sure that I have been able to afford my repayments and still have enough money for myself each month, they were supportive when I was poorly and signed off work meaning my income would be reduced. They actually make conversation and take an interest in you as a person! They were understanding when I had my cat put to sleep, when my grandad passed away, the music festivals I go to, they even wish me happy birthday every year haha!

Seriously though, I don't understand the other reviewers saying this company are terrible because they are not, they are absolutely fantastic and I would recommend them to anyone in a heartbeat! I was at absolute rock bottom but now, I'm on top of the world!

I can't stress enough how absolutely fantastic this company is. Once again, absolutely massive thanks to each and every person who has enabled me to get through the last 9 years! If I could, I'd give each and every one of you a massive hug!!

Forget the negative reviewers, this is the only review you need! If you are considering whether to let GP help you, just give them a call, have a chat with them, you owe it to yourself to get out of your pickle!

Thanks for reading and thanks one last time to all the staff at Gregory Pennington xxxxx

I've been with Gregory Pennington for nearly 5 years dealing with my debt management plan and they have been brilliant throughout. If ever I had a problem with a creditor they would sort it out straight away and take all the hassle away from me. I would highly recommend them to anyone in need of help financially as they do an amazing job.