BT Vision V Box

crashes and freeze constantly, what RUBBISH software cant wait to go back to Sky

Total rubbish, Sinc constantly out so bad can't watch the programme , box has crashed several times.

Don't want to swear in public as it makes my blood boil but this service isn't fit for purpose worse decision I ever made going to BT.Can't wait to cancel the lot in a few months feel robbed by BT paying for a load of @#i$te. On infinity but even this doesn't stop the TV freezing or crashing.

Don't recommend the service.Do so at your own peril!!

Dont't bother getting bt vision its an absolute nightmare. It takes forever to actually come on!! & try to change a channel at your peril because once you have managed to get to the channel you want to watch chances are the programme will have ended it takes that long... Waste your money on sky instead at least it works like something from this century!

There is no Bollywood,

After being with Sky for about a year, my father decided to switch back to BT Vision due to it being cheaper and us having Netflix as well. Oh boy, what a terrible decision he has made

BT Vision is the worst possible TV service you can ask for. The layout is completely awful, looking incredibly bland and dull. You pretty much just get freeview with a few extra channels, and the On Demand service contains pretty much nothing worth watching, especially if you have a Netflix account. Say what you like about Sky being expensive, but at least you get your money's worth.

I say, you're better off getting any other service than this pile of mammoth dung.

As bad as it gets. Don't go there until they get their act together.

I had been with Sky for around 15 years and in that time the service got better and better but the cost got higher and higher. Sky customer service was always very good but I felt that the cost was becoming prohibitive. I looked at Virgin Media and BT and concluded that BT would be by far the cheaper option. From paying nearly £80 a month for Sky, then £42 for BT line + infinity, I could receive an entire service for less than £60.

That said, you can understand why the disparity in cost. Sky is all singing all dancing, BT is an invalid in comparison.

There is a very limited quantity of channels, the free films seem to be all disney back catalogue from the 80's and 90's (and not the classic Disney films either)! HD has sound issues with interruptions or loss of sound throughout the programme.

I not rent Netflix at £5.99 a month to supplement the service and am still pocketing savings of £60 a month.

In conclusion, if you are not really into Sport or Movies and are happy to be one step up from Freeview, then BT is to be considered. If not, do not touch the service with a barge-pole!

Bt vision is the worst service ever !!! Had 2 boxes so far both turn themselves off !! Both freeze ... Customer service is also rubbish !! Try and upgrade n turns your whole tv black then the box gives up n turns off making u restart upgrade !!!

Bt I want my money back !!

NEVER USE BT AGAIN !!! Back to sky it is !!

Bt if u want to bring software and equipment out then make sure it works without any faults before asking customers to part with money !!!!

My vision plus box has been recently upgraded. This means that when I fast forward on recorded programmes, my choice is now limited to times 2 8 15 30 etc. how quick do u have to be to catch times 8. Also you can't press the play during playback to see how far through you are and finally when the Chanel banner is displayed in a colour that is hard to read you get a huge pause icon in the middle of the screen. Just another thought where has the on screen keypad gone when searching

I chose bt vision last year and although it was ok I mainly signed up for the fast Internet. Bt have recently updated their services and now it is totally rubbish, the menus are hard to follow and they have now begun to charge to watch programmes on catch up, if for example you want to watch last nights episode of coronation street they will charge you £1.10 for the privelidge. Absolute rip off, would not sign up with them and am in the process of changing to another provider, that's if I can get though to them to cancel, since the update I have not been able to watch a movie on box office and have tried ringing them numerous times and you just go round and round in circles listening to automated recordings. Bt very poor service, very poor customer services, absolute rubbish. No stars out of 10. I've had to give it one star otherwise it wouldn't of let me proceed. Nil stars!!!!