
PayPal Credit Card
Customer Service
Value For Money
PayPal Credit Card
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User Reviews
Customer Service
Value For Money
Paid Card Balance And Have To Wait 5-7 Days To Use
I paid my card in full and was told, since I made a large payment, I would have to wait 4-5 business days, do 5-7 days to have access to my funds. I was told it is for my protection...., wait WHAT? my protection??? yes, I was told. So my money was taken from my bank, but you are protecting me from what..... MY MONEY. I asked to speak to a manager and was on hold for 10 mins, same answers, asked for her manager and waited 30 mins. same answer. I was told I can write a letter to complain.. Wait, I should write a letter to complain but they will still hold my funds. Very, very shady.
Customer Service
Value For Money
Beyond Poor
Received the new card, PayPal MasterCard. Never received any initial billing, then received a late notice a week after the due date.
Called the number on the card. Got India, with the first representative barely English competent - she is blantly rude and hangs up.
Call in and ask the new rep for a supervisor, which she hung up.
The profile settings for this credit card, can't find their alerts to turn on normal notifications.
Called PayPal in Omaha....automated service fine, but if you want a person....after 20 minutes I hung up.
I will pay off the minor balance, close this poorly managed credit card.
Customer Service
Value For Money
Hijacked
My pay pal account has been hijacked and I don't know how and it seem when I try to use pay pal I get pay pal credit. This outfit should be banned.
My children were searching for 2011 SSA SS-5 this month and were made aware of a document management site that has an online forms database .
Customer Service
Value For Money
Horrible
Interest are high and is not worth it!
Customer Service
Value For Money
Paid As Agreed In 2013 Now Negative On Credit 2015
I lost my job and closed my retirement to close and pay off my accts. I paid the agreed buy out amount. In april of and in March of they put it back on my credit report as an open overdue acct. The made a deal and I did my part and they try to ruin me two years later. Bad business practices beware. I fought it in March and got it of my credit report and they came back in May. Fighting it again. I am going to have to check my report more often. STAY FAR AWAY FROM THIS Company.
Customer Service
Value For Money
Liar's Beware
Had over a 4 year use with credit limit of High 5 thounds , never had a problem than had Illegal use of $40 dollars on my account filed fraud charge with them they CANCELLED my card and wouldn't give me a legit reason why , refused to correct it never sent me any helpful info will be leaveing negative feed back every where I can . Save your self the frustration of dealing with negative PAYPAL credit card company that won't help you one bit will be takeing paypay of my Ebay Auction and Gunbroker Auctions .
Customer Service
Value For Money
Illegal Activity -- Do Not Use!
My husband signed up for PayPal credit. Without telling him, PayPal switched his preferred mode of payment to PayPal credit rather than the credit card that he chose. (This is illegal; they've since been fined for it.) They didn't bill us until AFTER they assigned us late fees. We paid the original amount but refused to pay penalties for their illegal activity. Since then they've hounded us, calling us at work (illegally) and at home multiple times a day. They're now calling our friends (illegally). We're probably going to have to get a lawyer to defend ourselves from their criminal behavior. Stay away!
Customer Service
Value For Money
Paypal Credit Just Bill Me Later With A New Logo
First of all, they will reel you in with the promise of no interest for 6 months, but rest assured that they will find a way to get interest out of you any way they can. They will change their interest at the drop of the hat ( when threatened with the government intervention, they suddenly dropped it from an outrageous $20 - for a balance of less than $300, to interest of only $6.95) They will claim that the payment was late- even though it was mailed six days before the due date. Stay away unless you want to deal with a company that will often keep charging you even after the bill is supposed to have been paid in full. Yes I had to get consumer help to get money back.
The outrageous thing is that Ebay sellers and buyers have no other recourse than to go with Paypal - owned by Ebay. Not a monopoly?
Customer Service
Value For Money
Outsourced Customer Service
I am currently a victim of identity theft and found an inquiry to get a PayPal MasterCard that was sent before I put a security freeze on my credit. called the company to get it removed and cancelled before it got approved and each time I attempted to call, I was received by an Indian person who did not understand or speak enough english to comprehend what I wanted. They kept checking for an existing account and telling me nobody tried to get a card under my name. Finally I just asked "is there any way I can get you to put my name on some kind of list to not receive any type of credit from you before an account is open?" and the lady just said no.
the same thing happened with bank of America and their American customer service rep was able to look up the inquiry and get it cancelled and blocked before the card was approved in under 3 minutes. So if they can do it, why can't PayPal do the same thing over the course of an hour spent on the phone with multiple reps? I am very angry and frustrated. companies that deal with something as serious as credit should NOT be allowed to outsource their services overseas to people who cant communicate with the customers!!!!
Customer Service
Value For Money
Very Bad
Terrible service. Bestbuy refund my money but I wait for a month for the GE bank process this refund.
The reward program is never as good as they say, 6,000 points = $50 cash back. And the points expires after two years.
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