Smart Buy Glasses - www.smartbuyglasses.co.uk

Smart Buy Glasses - www.smartbuyglasses.co.uk

User reviews
4

Customer Service

3.9

Quality of website

4.1

Value For Money

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Smart Buy Glasses - www.smartbuyglasses.co.uk

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Smart Buy Glasses - www.smartbuyglasses.co.uk
4.28 1,697 user reviews
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416%
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4

Customer Service

3.9

Quality of website

4.1

Value For Money

User Reviews

monty007
2

Customer Service

2

Quality of website

3

Value For Money

Not Uk Base Takes Ages To Get Glasses

they make you think they are UK based with signatures, emails and website .co.uk

these guys are in Honk Kong

ordered glasses that were supposed to be in stock only to find it would take 6 weeks to get them

lago
1

Customer Service

1

Quality of website

1

Value For Money

Wasted Space

I live in France. I have asked for a refund.

I originally found your USA www, they sent me to UK, I also enquired about France on your help line, a Philipines lady in your call center sent me to www.fr, I got adverts for other 0pticians not you!

So I bought a pair on your UK www although more expensive because my bank account is here in FRance so I pay for the exchange rate.

What a way to run a railway?

Finally I received a message to say I would receive a receipt in a few hours, NOTHING AND WHEN I EMAILED YOU ABOUT IT, ALSO NOTHING. I even sent my PayPal invoice you issued.

The only reply you sent was to say you are closing my ticket?

Are you in China or Hong Kong, never did find out?

Well done

NestorCF
5

Customer Service

5

Quality of website

5

Value For Money

Excellent Images Of The Products

fit perfect, the bridge and length of the glasses everything about was absolutely a perfect match for me.

It also has a great design, with a mix of 2 colors the shade of blueish and a little pattern of black in it.

Guest
5

Customer Service

5

Quality of website

5

Value For Money

Great Service C For Buying Contact Lens

Great value for money delivery very quick would recommend this business highly

Guest

Fast Delivery And Good Communication

very helpful. thank you

Guest

Good Value

I have used this site multiple times as it's the best value for money I can get for my contact lenses.

Guest

Great Customer Service

Good communication and great custmore service

Guest
5

Customer Service

4

Quality of website

5

Value For Money

Excellent Price, Speedy Delivery, Good Communication

I've ordered glasses before online, both sunnies and prescription, but never before from Smart Buy and never from a source outside the UK. Theirs was the best price by some £5+ for the particular RayBans I wanted, so I decided to 'take a chance' and give them a try. The upshot is that I'll most likely be using Smart Buy in future for ALL my glasses needs. The pair I wanted arrived within four or five days, by courier, with daily updates and tracking notes beforehand so that I could see exactly what was happening. I'm a very happy and satisfied customer and looking forward to ordering some prescription glasses in the very near future.

Guest
5

Customer Service

5

Quality of website

5

Value For Money

Shades Which Rocks.

It was an amazing experience walking through complete order processing. Though I've forgot to add prescription lenses to the order I easily did it with the help of chat. I got my shades within 7 days which I obviously didn't expect :)

I'm with smartbuyglasses 5 years already and strongly recommend these guys because they aways make your online purchase easy even if you made a wrong order.... The strongest asses of smartbuyglasses is items quality, order processing and user experience. Oh yeah, and don't forget to ask for a gift voucher )

Camembert21
5

Customer Service

5

Quality of website

5

Value For Money

Wonderful Website Providing An Amazing Choice Of B

Wonderful website providing an amazing choice of beautiful glasses. Mine are all prescription and the final product is always of the best quality, the lenses have always been perfect.

However I had issues with the new site as it doesn't seem to save my prescription nor take into consideration when I put a different delivery address with another name.

When needed,the customer service is excellent. Every question I had was addressed very quickly and in the most satisfying way.

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Q&A

ak12cd

I bought glasses, Smart Buy Glasses shipping was very good but the quality of products I've bought I'm not satisfied with. I sent them an email but have not seen a reply. What should I do?

kataobi

What's wrong with the products? Unless they are fake or they don't match the description then legally not sure you can do much.

Their customer service is very slow I remember it took me weeks before I was told the item I ordered was out of stock? Send them another email though and good luck with it

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