Opentip.com www.opentip.com

Ordered shirts for a softball team, by the time they arrived, the season was over!!! Attempts to get my order fast tracked to me were met with attempts to dance around giving me my money back. Worst company I've ever dealt with. Hands down.

Never shipped my item. Gave a fake tracking number. Refused to refund my payment.

Product was delayed twice, I was given three different ship dates, and didn't receive it for two months after paying. When I needed to contact them about delivery date, there were zero phone numbers, zero representatives.

But then, they had representatives calling me daily to get me to agree to an extra $99 in shipping charges because they failed to charge it correctly at checkout.

Item was delivered in improper packing that was destroyed because it was not sturdy enough for the contents, so the contents were scratched. Product itself was of poor construction, nothing lined up.

I order a barbell from OpenTip.com because they had the cheapest price. I checked there return policy first and it stated shipping fees are not refundable and a restocking fee of 15 percent is only charged if they are charged a restocking fee from the company. I received the bar and was not impressed with the quality. I decided to return it. I paid to ship it back directly to the manufacturer like they told me, which is what I thought they meant by shipping costs are non-refundable. I called the manufacturer directly and they told me they do not charge a restocking fee for an item like that as long as it is not damaged. When the company I sent it back to received the bar OpenTip.com not only charged me a 15% restocking fee, but also deducted their shipping charges. It cost me all together over $150.00 to return a $350.00 item I did not like. When I told customer service at OpenTip.com about this they said it was impossible to give a full refund and said the 15% restocking fee is added to items like that. This is the last time they will ever get another dime of my money.

I called and emailed them. You can't hear them they used Skype and it was very bad could not understand them. No product knowledge.

they will not repsond to email. Tried for 2 weeks finally gave up really big JOKE forget theis site even if prices are good by the time you include shippign was more than the price of the objects.

Don't waste your time it will just frustrate you.

Do not purchase anything from this company. Worst customer service ever. Customer Service representative, The advisor actually hung up on me after I said my name. They do not honor their pricing. After I paid for an item, they called me trying to charge more saying the website listed the wrong price.

I ordered scoreboards from this website. I received them very timely manner, and I was very happy the product I received for the price. Thank You!

I ordered a sofa set from Opentip.com because it offered the lowest price after I did a price research online. Two days later I got an email from them saying “we do not know the exact shipping fee until we get your ship to zip code” and asking me to pay $80 more for shipping, which was very ridiculous because I provided my address plus zip code when I placed the order online and their system calculated the shipping charge based on my zip code. If their system made a mistake, it was their fault. Why asking me to pay for their stupidity? So I told them I would not pay more and asked them to honor their price. Their response was they would not honor the price and later they cancelled my order. I have to say this company does not have basic business ethics. A business which does not honor its word is not an honorable business. Furthermore, I think it was fraudulent as they first deceived me with lower price to do business with them and later jacked up the price hoping I would pay since I already spent time on price research. In fact the backup store on my price research list increased the price a couple of days after I placed the order on Opentip.com. Eventually I bought the sofa set from that store because I did not want to do any business with the dishonest people from Opentip.com. Therefore, lesson is learnt and shared.

very good website, easy to navigate and find products. Very quick check out. Received order quick and just what I ordered. Would order again. Would

I placed an order and received an email the next day staying they didn't have the color I ordered. If they don't have the color then it should not be an ordering option. They asked if I would like to select other colors.

The problem is that there is no association between the color name and the picture. If you click on a picture it doesn't tell you the color, and if you select a color the site doesn't show you the color you have selected. So I guessed and I am not happy with my guesses.

I am thinking about returning the order but that is a serious pain in the rear. So my take away is "don't order unknown colors on the internet".