
Servers Plus www.serversplus.com
Customer Service
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Servers Plus www.serversplus.com

User Reviews
Customer Service
Sent Me Server Built Incorrectly, Then Blamed Me.
I ordered a server with Windows 2019 server installed on 2x4 TB drives in RAID 1. They sent me a server with 2x4 TB drives in RAID 1, but the array they created only used 2 TB of the 4 TB capacity of the disks. Of course it's not possible to expand the array without reinstalling the OS, so I returned it. They inspected it and claimed I was wrong and that it was built with the full 4 TB used for the array. However, they then told me they completely rebuilt the server and then sent it back to me. I asked them why they rebuilt it if it was built correctly in the first place, but they didn't respond. I suspect whoever originally built it simply made a mistake. Everyone makes mistakes, but only the best people take responsibility for their mistakes.
You told us you were returning the server as the RAID controller did not support 4TB arrays. However when we collected the server we noticed the drives were in a different configuration to how it shipped out (1TB and 4TB drives in the same array).
We removed the 1TB drive, reconnected the second 4TB drive, checked the array capacity as 4TB and re-installed the OS and shipped it back to you, in a short space of time and at no cost to you. We're saddened by your negative review, as from our perspective we did the best we could to resolve your issues.
If you think there are things we could have done better we would like to know - Please get in touch.
Reviews Are Does Speak Truth!
I am a first time customer. I am so happy I used this website and it saved me nearly £250 on a NAS device with free next day DPD delivery. I had an issue with my delivery(delivery note missing), the person I dealt with from their UK help desk sorted the matter in minutes clearing all my questions/challenges (when the parcel does not arrive and delivery note missing -I was a bit nervy!). Now I can say it is indeed a pleasure to be associated with Serverplus, and they know their business, market, and taps very cleverly into supply chain of storage devices business - so by all means make use them - you simply save money in £100s!. May be a suggestion I have is to automate/integrate delivery/shipping systems to their orders and accounts so the customer gets the tracking information via email. Thanks VP.
Customer Service
Quality of website
Value For Money
Excellent Service And Great Prices
Fantastic service and a great price. Ordered NAS box yesterday and it arrived today.
Customer Service
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Value For Money
Great Products, Great Service
I ordered an NAS drive from ServersPlus and tried using it with a cheap 3T Seagate drive I'd purchased in the US. Well, I fried that hard drive, but ServersPlus got me a more suitable drive at a very reasonable price, and it arrived fast. Now I've got a great network backup for my small business, and I've got a lot of other plans for this very handy device. Thanks, ServersPlus.
Value For Money
Hp Proliant Microserver N54l - Excellent!
Next working day delivery for £7....superb quality kit, and amazing price!
My first order with this company and I will be looking at their site first for future purchases.
Quality of website
Value For Money
Excellent Service, As Always
I have ordered a number of items from this company, and in every case the service has been excellent. Even when a problem has occurred (which it has a couple of times) they have sorted it out amazingly quickly, even though in no case was it actually their fault.
Delivery is fast; in this latest case I ordered after the 'last orders' time for the day, yet the goods were still with me the following day. There is good order tracking.
I use ServersPlus because of all of the above, but also because their prices are very competitive. I shall continue to do so.
Strongly recommended.
Quality of website
Value For Money
Happy With My Purchase
I purchased an HP ProLiant MicroServer from ServerPlus for my Business. The ordering was easy, the delivery was quick and the Server arrived undamaged and well packaged. I would be happy to recommend ServerPlas. Thank-you.
Customer Service
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Value For Money
Excellent Service, Super Quick Delivery
Ordered a HP Proliant Microserver through Serversplus, and I was extremely delighted with the speed and customer service they provided. I placed the order over the weekend, the item was shipped on the Monday, and I received it on the Tuesday morning, which was super quick! Overall I will definately be purchasing from ServerPlus again, and would recommend them to everyone.
Customer Service
Quality of website
Value For Money
Very Good Service
I purchased a HP Microserver from ServersPlus.com and using the code that was in the description they gave me free next day delivery, I ordered the server after 3pm so I didn't expect it to be delivered next day but it arrived at the time they said it would.
After having the server for a few days I had not set up the 3 year warranty yet. Serversplus.com sent me an email to remind me to do this, they also send me the activation code for the HP website.
Very good service, cheapest place I could find the server, free next day delivery and the bundle with the warranty made it cheaper than buying without (after HP cash back).
I would recommend ServersPlus to anyone looking to buy a server.
Customer Service
Quality of website
Value For Money
Serversplus Are The 'go To' Guys For Hardware Tech
QNAP SAN / HP Microservers / HP Monitors / HP PC's / Hard Drives etc
For Business;
In last 12 months alone, ordered numbers of the above. 'ServersPlus' consistently provide exceptionally slick service. Very knowledgable tech team;
Prices are extremely competitive.
The support and service you get from 'ServersPlus' along with the account management, is great. The guys do what they say their going to do, when they said they'd do it and nothing's too much trouble.
*THERE REALLY IS NO-WHERE BETTER TO SHOP FOR BUSINESS GRADE TECH!*
Personally;
I continue to recommend friends and work collegues, and I'd buy even more HP/IBM gear, but the kids are expecting xmas presents!
Keep up the good work ServersPlus
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