Squirrel Hosting, Sheffield, www.squirrelhosting.co.uk Reviews

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Latest Reviews

“One of the best companies I have ever worked with!”

★★★★★

written by Jodie_Safetyboss on 03/01/2018

The person I dealt with and the team at Squirrel Hosting are absolutely incredible. I use them to host our online training platform and time and time again they offer such professionalism, and always help with queries so quickly and efficiently. I could not run my site without them; I am so grateful for their wonderful assistance and software. To me, there is no-one that can compare. Thank you for your wonderful service.

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“Support par excellence!”

★★★★★

written by dfgifcbciuh on 06/04/2017

I've been doing some work for a client who has his site hosted with Squirrel. This is my first experience with Squirrel and I've run into a number of issues that have required me to raise two support tickets over the course of the work. On both occasions I dealt with an advisor and I really cannot praise him highly enough. He has gone out of his way to help me and his help has been invaluable. I usually recommend a different hosting company to my clients and lately they have been found wanting. Due to the excellent experience I have had with him, I am now leaning towards using Squirrel and recommending them to my clients for future projects. 

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“Absolutely amazing service!”

★★★★★

written by MattA42 on 21/01/2017

After having some speed issues once I launched my website, I got in touch with Squirrel Hosting's Tech Support Team, who got back to me within about 10 minutes. After giving me some guidance on how I could speed up my Wordpress site, I found that I wasn't able to make the required changes myself, as it kept flagging an error. Once I mentioned this, the team offered to make the changes in Wordpress for me - which they did. My site is now running as it should be, and is very fast - which should be great for my SEO. So all in all, I'd totally recommend Squirrel Hosting to a friend (and will be doing), and will certainly be staying with them for the foreseeable future.

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“amazing support”

★★★★★

written by AHolt_UK on 29/10/2015

Site hosting is fast enough, and the control panel pretty standard. What makes Squirrel stand out is the support - they really are brilliant. I've never had to wait long for a response. Most of my issues they have resolved first time, and even with a really complicated subdomain delegation they responded quickly with useful information as we went through the process. I now use them for 4 sites, and I'm planning to add more.

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“You'd be nuts not to use this service”

★★★★★

written by debbiewaller on 08/05/2014

I had all sorts of problems with my old host, squirrel managed to transfer my three sites and get them up and running in less than 24 hours. Amazing people, would highly recommend. I am fairly web savvy, competent to design and upload web content to my site, but not technically minded in what goes on in the hosting side of things. They used a minimum of jargon on their website and in communications and made the whole thing really easy.

Squirrelhosting's Response to debbiewaller's Review

Written on: 13/05/2014

Hi,

Thanks so much for your lovely review. We really appreciate it.
We are pleased that you are all up and running.
Let us know if we can be of any more help.

Christina
Squirrel Hosting Limited

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“Really nice people to deal with”

★★★★★

written by NicholasHolmes on 07/04/2014

Squirrel Hosting provide UK Web hosting from the UK. Their email hosting is free. I have been dealing with Squirrel for the best part of three years and have never had a problem in all that time. They are always co-operative and helpful, and I have found them willing and able to suggest new and inventive ways to help me to achieve what I need. I have no difficulty in recommending Squirrel Hosting and if you are looking for a UK based hosting service that is big enough to meet all your business needs, but small enough to care, then please check them out!

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“Customer Service to perfection”

★★★★★

written by Mumchops on 18/03/2014

Being new to hosting - I picked Squirrel Hosting based on the reviews I read regarding customer service and available resource. I haven't been disappointed - I signed up and immediately bought a hosting package and then promptly assigned it to the wrong domain. I logged a 'ticket' to customer support and within 10 minutes of asking for help, the problem had been resolved. I then realised I was completely incompetent at building any sort of site so asked if they could point me to a guide. Again, really quick response to the question, personalised to me. Links to a How to blog plus two suggestions taking me to Wordpress. All the apps and pluggins and other digital gubbins are served in a really clear to navigate dashboard. For my fifty quid, this is unrivalled personal service and I would not hesitate to recommend.

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“Great service”

★★★★★

written by on 26/02/2014

Once I submitted a support ticket, the team couldnt have been more helpful. My site was transfered and set up and working within 24 hours!!

Squirrelhosting's Comment

Written on: 27/02/2014

Thanks so much for taking the time to write a review. We are really pleased that you are happy with our service and are up and running. Let us know if you need anymore assistance.
Squirrel Hosting

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“New Domain”

★★★★★

written by Neil-1 on 23/02/2014

I purchased a new domain to replace my exisiting domain and needed to get it working. After a couple of very quick emails explaining that my new domain was not working the very helpful support staff put in place the new dns records and within just a few hours i had the site up and running. I can only testify the expertise and friendy, and rsponsive staff. They respond very quickly to support tickets - in my case within 30 mins - and then explain clearly what needs to be done and when it will take effect. I thourougly recommend this company

Squirrelhosting's Response to Neil-1's Review

Written on: 27/02/2014

Hi Neil,

Thanks very much for your review.
We really appreciate your feedback and are pleased that you are happy with our service.
Let us know if you need anymore help.

Squirrel Hosting

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“hosting access problems”

★★★★★

written by on 02/02/2014

I had a recent problem accessing my domain which I had transferred to Squirrel following excellent service with another site. The team at Squirrel patiently worked on the problem with my broadband set up and broadband provider over a couple of days. Unfailingly quick to respond and using language I could understand they solved the problem(s)efficiently and continue to provide excellent help and guidance. I would not hesitate to recommend this company to anyone; even those who - like me - are not IT savvy and perhaps nervous about handling the dialogue which was well done by mail and by live chat. Congratulations Squirrels for another great job! I will continue to use you and promote your 5 star service.

Squirrelhosting's Comment

Written on: 11/02/2014

Hi,

Thanks for your lovely review.

We really appreciate it and are pleased that you are happy with our service.

Thanks again.

Squirrel Hosting

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“Quick efficient informative service”

★★★★★

written by OptimisedWeb on 29/01/2014

Squirrel Hosting have provided a fabulous service to us. I was very concerned that the only communication was through email but they have proven to me they are online 24/7 and response time is almost immediate, even late on Christmas Eve, which I was most impressed with!! The team explain every process in a simple way to understand and give me the confidence and reassurance in what ever I ask them they will resolve. The website is easy to understand and their step by step processes are great. I would definitely recommend them to anyone and hopefully we will be using them again soon.

Squirrelhosting's Response to OptimisedWeb's Review

Written on: 11/02/2014

Hello :)

Thanks very much for your review.

We are so pleased that you are happy with our service.

Let us know if you need any more assistance.

Squirrel Hosting

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“Good value, good service”

★★★★★

written by Robinbeveridge on 21/01/2014

Does everything I need, faster than my previous hosts. Using wordpress etc very easy, less lag than with others. When needed, support is quick and very straightforward. Very little incomprehensible tech speak, understand my problems and address them directly. No fuss, good all round hosting.

Squirrelhosting's Response to Robinbeveridge's Review

Written on: 11/02/2014

Hi Robin,

Thanks very much for taking the time to write a review. We appreciate your feedback and are pleased that you are happy with the service.

Contact us if you need anything else.

Squirrel Hosting

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“Best support I've had in all my years”

★★★★★

written by jonty52 on 07/01/2014

I don't normally write reviews, but I'm so impressed I felt duty bound to share the message. The support is awesome (a much over-used word imho, but warranted here). It's not just the rapid response times (honestly WITHIN 5 mins), but the quality of the answers, providing not just the answers, but pointers to further info and help - all done with a courteous and helpful manner. Note that all the problems I have logged have been situations of my own making or lack of understanding on my part. It is a rare thing in this day and age to be presented with such a brilliant level of support and I can only commend all the Squirrel people. I wish everyone could see for themselves just how good these people are. No - I don't work for them, but I would if I could!

Squirrelhosting's Response to jonty52's Review

Written on: 07/01/2014

Hello! Thanks so much for your review of Squirrel Hosting's services :)

We are pleased that you have had a good experience with us. Please contact us if you have any other questions.

Best Regards,

Squirrel

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“Brilliant Support”

★★★★★

written by kevin.ireson on 06/01/2014

Once again I am writing to let you know about the brilliant service Squirrel Hosting provide. There are not many companies that I know of that provide the kind of service I received from Squirrel. I had a few technical problems my end which were totally my responsibility, but I thought on the off chance I would contact Squirrel Hosting and ask for some help - I have to say I was not let down! They couldn't help enough and this was on a Sunday afternoon!! I would recommend Squirrel Hosting as THE UK hosting company.

Squirrelhosting's Response to kevin.ireson's Review

Written on: 07/01/2014

Hello,

Thanks for the great review :)

We really appreciate it.
Let us know if you have any more queries - we are happy to help.

Thanks

Squirrel Hosting

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“Dependable sound advice”

★★★★★

written by minaduk on 11/12/2013

I have been with this lovely company for several years now. Nothing major - just hobby sites. But now is the big push for our online teaching business some time in the creating and I have been in intense communication with them on various IT and non- IT topics as I am a simple, amateur 65 year old end user who is fed up with hiring 'experts' to let me down over some time now. Squirrel is great for us! The interface via the admin dashboard is easy enough for even me to understand The speed, friendliness and unpretentious unassuming response to every query no matter how trivial is second to none. We have been round the block over many years with companies large and small, UK and none-UK and, hand on heart I can say that the reason I am now about to go with them once again as we grow is simply because they communicate clearly, quickly, positively and let the 'magic' happen their side of the IT line not my side of it. You need a great company? Help in simple language? Speaking to a person not a 'client service hotline'....then use these lovely people. No fluff, no spin, no hard sell, no extreme claims. Squirrel Hosting...if ever we become family by marriage...I look forward to it! Anyone who reads this in any country (and I know a few)....just do it thanks Squirrel team

Squirrelhosting's Response to minaduk's Review

Written on: 13/12/2013

Hello,

Thank you very much for your review.
We are pleased you are happy with our service and appreciate your feedback.
We are always happy to help. If you need any further assistance, please let us know.

Squirrel Hosting

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“So Far - Great!”

★★★★★

written by UTD111 on 11/12/2013

I have a number of domains hosted by a large hosting company in the USA. One domain in particular containing a forum and website was and is particularly popular but I was dismayed at the CPU throttling and regular server outage which occurred because of the way the company cram as many accounts as possible onto shared servers. I decided to move this domain to a UK-based host and after looking around for a while chose Squirrel on the basis of their apparent straightforward, no nonsense approach to hosting. The messages on their website hit home with me and what I was looking for. My first challenge was to transfer the forum to Squirrel. I researched what neeeded to be done and almost got it right but the forum wouldn't quite load here. I raised a ticket with Squirrel support - and I have to say the response was quick, efficient and effective. They "got me over the line". I'm very impressed so far. I now have 3 domains up and running here - and more will follow!

Squirrelhosting's Response to UTD111's Review

Written on: 13/12/2013

Hello :)

Thank you so much for your review. We really appreciate it.
Glad you are all up and running. Raise another ticket if you need any further assistance and we will be happy to help.

Squirrel Hosting

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“Surprisingly fast shared hosting”

★★★★★

written by dlwatersuk on 03/12/2013

I was with a host with similar pricing when my site was just too slow to even access it was getting beyond a joke, the hosts support more or less said "deal with it". So I enquired to squirrel hosting after seeing they had an amazing deal on hosting at the time, they were so helpful and even told me that they had run sites using similar framework to mine with great performance, while they couldn't provide me with an example due to customer privacy they gave me reassurances that it would perform well. Needless to say I signed up and got my site running on their servers and am blown away by the performance, you rarely expect performance with shared hosting but these guys deliver.

Squirrelhosting's Response to dlwatersuk's Review

Written on: 04/12/2013

Hello dlwatersuk,

Thank you for your review - we really appreciate it :)

We are pleased that you are happy with the performance of our shared hosting. If you need any further help, we are happy to assist promptly with your queries via support ticket.

Thanks again,

Squirrel Hosting

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“I actually don't have a problem with these people”

★★★★★

written by Alix1999 on 02/12/2013

It's astonishing because I complain about most things, but these guys have delivered. I needed some specific services for education systems and lots of people advertised it, but when it came to the crunch they deliver obsolete versions and didn't know anything about it. Everything has been smooth with the squirrel

Squirrelhosting's Response to Alix1999's Review

Written on: 04/12/2013

Hello Alix,

Thank you for your review. We are pleased that we were able to help you and that all ran smoothly. Please do not hesitate to contact us via the support system if you need any further assistance.

Squirrel Hosting

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“Brilliant”

★★★★★

written by on 23/11/2013

Highly recommend. Host a few sites with them and whenever I had any queries I'd raise a support ticket and get a reply, whatever the day or time, within minutes. Great to see a UK based hosting business that's well priced and has fantastic support.

Squirrelhosting's Comment

Written on: 25/11/2013

Hi :)

Thank you very much for your review.
We really appreciate your feedback.

Drop us a ticket if you need any more help and thanks again!

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“Moodle site transfer”

★★★★★

written by Alan_Chadwick on 25/10/2013

I'm really happy with the quality of service. I was completely out of my depth transferring my site from my previous hosts to Squirrel Hosting. However the agent at Squirrel was of enormous help and sorted everything out for me. I only had to liaise between the two companies whilst Squirrel did the rest. We did encounter some problems but my old hosting company provided the access which allowed him to grab the data himself. I'm really pleased at the professionalism and look forward to a long working relationship with Squirrel Hosting.

Squirrelhosting's Response to Alan_Chadwick's Review

Written on: 25/10/2013

Thank you for joining Squirrel Hosting and trusting us with your Moodle install. If you need any further help, please feel free to ask.

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