Cycle Gear UKBikes Depot - www.ukbikesdepot.com

Cycle Gear UKBikes Depot - www.ukbikesdepot.com

User reviews
4.5

Customer Service

4.5

Quality of website

4.7

Value For Money

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Cycle Gear UKBikes Depot - www.ukbikesdepot.com

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Cycle Gear UKBikes Depot - www.ukbikesdepot.com
4.49 470 user reviews
577%
410%
34%
23%
16%
4.5

Customer Service

4.5

Quality of website

4.7

Value For Money

User Reviews

Dannygroombridge94
5

Customer Service

5

Quality of website

5

Value For Money

Top Cycle Shop

I'm delighted with my new bike my second one in 7 months like to support my local cycle shop they are very knowledgeable go out of there way I was looking for a particle make and model and had them in the shop but they only had one already built in that model but they do it in two colours but the other one wasn't built up yet so the staff member offered to build it up for me so I can see it before I decide on the colour I went back a few days later to see which one I decide I chose the one that he built up for me as I liked it better in that colour it's always a great experience at cycle gear very professional and friendly staff will always choose them over anyone else Thanks guys.

trevord100
5

Customer Service

4

Quality of website

4

Value For Money

Great Service

Although the website warned of possible delays it was dispatched within 24 hours and arrived the next day.

competitive price and great service.

Joseph27
5

Customer Service

5

Quality of website

5

Value For Money

Cycling Glasses 100% S2

Brilliant servis , the staff could not have been more helpful !

Spoke to them direct before ordering on line .

Easy to order and really fast delivery . The product is exactly what we wanted fantastic !

Will definitely recommend them to my friends .

Could not falt them .

Cobra30
5

Customer Service

5

Quality of website

5

Value For Money

Very Happy Customer.

Just got my new flash cycling glasses today. This site is really good. Fast next day delivery. I would definitely recommend this bike store. Thank you.

Gibbs123
5

Customer Service

5

Quality of website

5

Value For Money

Fantastic In All They Did

That they had the bike we wanted in was amazing. And for a great price. The great customer service and delivery on time just added to a brilliant experience. They’ve made a 10 year old very happy.

KarenEdinburgh
5

Customer Service

5

Quality of website

5

Value For Money

Great Service

Finally found the bike I had been searching for all over the UK. They couldn't have been more helpful and it arrived quickly, incredibly well packaged and virtually all set up, plus with all the extras I had asked for.

Very happy!

JohnMichaelWard
5

Customer Service

5

Quality of website

5

Value For Money

Good Experience With Cycle Gear

Ordered an Orbea MX 50 29 online, got 10%discount, no extra charge for delivery and bike delivered a day earlier than expected. Straightened the bars, attached the pedals and the bike was ready to go. Brakes fine, gears set up nicely. Very pleased and would use again.

Swarren1107
5

Customer Service

5

Quality of website

4

Value For Money

Great Overall Company

I ordered my bike online which was quick easy and simple, it also came with cash back which was immediately redeemable within the same order which I thought was brilliant! They kept me informed at every step of the process, and provided useful information for when my bike arrived. Unfortunately the delivery company had let me down significantly! Not even delivering my bike at all, so when I went to pick up my bike I noticed that the box was opened and my additional tyre and lock were missing. The bike itself had been so carefully wrapped and taken care of that it had managed to come out of the ordeal completely unscathed! I called the bike company immediately to ensure that the wheel and lock should have been in the same parcel, which they confirmed - and from the kindness and generosity of their own hearts they offered to send me a new tyre and lock, despite the mishap being neither their fault or responsibility to rectify. I am truly taken aback with this company and would recommend them to any and everyone.

Frenchy66
5

Customer Service

5

Quality of website

5

Value For Money

Specialized Crosstrail.

Ordered the bike during the current Corona-virus crisis. Ordered on-line with a couple of phone calls to "ukbikesdepot" to clarify some things. Staff very knowledgeable and helpful - Great service. They also threw in 15% of value of my purchase in other products, so have got high end lights and lock included in the purchase price - Really good value for money as I could not find this type of offer anywhere else on-line!

AndrewWalton
5

Customer Service

5

Quality of website

5

Value For Money

Fantastic Service

Ordered a pair of Fox defend fire pants on line yesterday and they arrived this morning and postage was free!! Very well packed and a lot cheaper than I could find anywhere else.I will definitely be using Cycle gear again and would wholeheartedly recommend them to any one.

Cheers

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Q&A

michaelgregg

I purchased a new bike on Friday and received it on Tuesday. Well done. The company states however that the first 30 services should be carried out by the retailer or the warranty is void. Obviously the bike doesn't come back to yourselves. Can anyone help me with this please?

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