Argos Store Card

I am not happy with the way Argos treat their customers I have been trying 2 days now to buy something with this card and every time I try and put my cards details in the figures jump to the next set of numbers if you don't want me to buy the item just tell me instead of all the faffing around remember I can be funny when you want payments you ring customer services they are useless think it's time to cut this card up and forget never used to have this problem and have always paid on time bunch of idiots

Argos is the worst company for not giving clear details on monthly statements. It shows the amount that you have spent but doesn't show what you have spent it on. Makes tracking returns and refunds difficult. I've returned items and I'm not convinced I did actually receive my refund. Call center staff said they had refunded it against another item. Find customer service uninterested and amateurish.

Used my buy now pay later deal at xmas £445.60 . Paid may in full. I had went through the phoneline payment. Plus spoke to a advisor when argos voicemachine was breaking up throughout the call. So now we are in june. Recieved a email £3.67 due. I called again to question this. Seemenly i hadn't paid in full in may as i thought. I had left 3.67 remaining. No chance i did this. I was told the incorrect sum. My card just had a violent death with scissors

Had card for years never missed a payment always paid on time and often paid big sums of money off the balance.then kept seeing arrears on my statement of less than a pound,paid this small amount on at least four occasions but it never disappeared and then got a letter telling me not to use my card until I had paid this 99p,or else I would incur more charges.turned out they were taking the payment from the wrong plan.thier fault not mine.i have paid the balance and told them what to do with their card!!I will never shop with them again,they are awful and have zero after sales service.

Had an Argos Card for 4 years and never missed a payment. Posted a cheque in December for full payment and they say they never received a cheque. Raised this with them and the fact I never missed a payment and they said there was nothing they could do to help.

My statement then came and showed they received a cheque nearly a month later. Cheque was posted a month before.

Have raised a complaint with them but they keep extending the time they look into this. They have impacted my credit score and unless they sort this out will take legal action.

Would not recommend to anyone and payed the full amount off by debit card when a statement arrived and requested the account be closed. Avoid.

I have just been on the on the phone to them for nearly 40 minutes. All I wanted was to speak to an advisor; to change my memorable word. The first time I called after automated chat had finished I got through, and was asked my name, after that I was asked what I was calling about; and when I explained that I had difficulty in logging on to their website, the phone went dead. So I had to go through the whole process again. I got through and the advisor was quite amateur, and she put me on hold; listening to music for well over 5 minutes; then to be told that she couldn't help me today as that part of the system was 'down'. She said could I ring back tomorrow. Enough said; but appalling, rude and discourteous service. Obviously, not a service!

Please don't collect the card it is used to reap you off your hard earned money especially if you are the type who don't check your balance regularly.

I was charged £32 extra for a £85 balance which I actually paid two days late according to them but for bank delays. I am paying them off asap and shedding the stupid card to pieces.

I bought an Apple iPod Classic last July and the full payment was extended until next February using the Argos Card. I then bought a Seagate Expansion drive in November, and the payment for this was not extended, so I paid the full amount in the normal credit account. The amount was taken in error by Argos Card, from the 'Buy Now Pay Later' account, and I have received a letter this morning, telling me that if I don't pay the full amount, in the normal credit account by the end of December, I will be charged interest. I have now paid the full amount again in the normal credit account, and if Argos Card make the same mistake, I will pay the full amount to close the account.

If you enjoy spending ages on line trying to pay a Store card balance only to end up having your account blocked then the Argos card is definitely for you.

Presumably this is all about "security" and to prevent fraud

When, if ever, has anyone comitted fraud bu paying another persons Store card balance?

Direct debit put in place 4 weeks prior to first payment due date. Noticed 2 days after payment due date that the payment had not been taken so phoned and was told in arrears and late payment charge added to account. They apologised and refunded this and I made a manual payment. However 5 days ;

later received letter saying that due to my poor payment record they were reducing my credit limit = Ok no problem, BUT it would be reported on my credit file .. which up to then had been all payments etc up to date on every account I had. Not impressed . All my accounts have been set up DD and no one has ever taken 4 weeks to action it.