Butlins, Minehead

Not worth the price rooms r terrible and cold the entertainment was rubbish the rides r terrible only like 5 rides and they r rubbis. They got dodgy security guards that sell drugs and Watch your evwrymove if u have a emergency and u have to leave 12 or 1ish in the morning they will stop u and call the police witch is absolutely pathetic got stay till the morning or afternoon

Dirty room carpet stains and not hovered. Quilt badly staind and covers don't fit, hair in the beds. Dusty biscuits under sofa sofa stained. No bowls to use microwave or measuring jug. Limited cooking utencles.

Most shows and activities already booked unless you pay. Some Rides closed like chairs and helter-skelter throughout our stay. Staff good. Shows in reds ok.

Asked to get room cleaned they did and carpets bed remained same and had 1 towel.

This was a comfort plus accommodation! Really.

Works unplaced which ok but not ideal.

Room we booked was in poor state, wooden window frames, no heating working, bathroom fan not working, our pillows we slept with were disgusting, the room was fousty.

The larger in REDS was gone off when approached staff they said it was fine but clearly not as few people said same it was off.

Apart from the room the staff was lovely, the restaurants were fab food was stunning.

Plenty things to do with activities for adults and kids to do.

great entertainment. went to butlins minehead the chalet was disgusting bathroom was filthy,stains on carpet,curtains and pillows,dust everywhere a monkey could of done a better job cleaning it.All that money people pay and you cant even update the chalets,there was paint coming off walls the windows wouldn't open properly it felt like we was staying in a abandoned place.

my car was damaged in the car park and no one left a note so me and my daughter had to pull over on the hard shoulder on the motorway because they had hit it that hard they made a big bulge in my tire so it took us 7 hours to get home where it only takes 2 and a half hours all you think about is MONEY and fit as many people as possible in the place DISGUSTING i won't be going again

Great staff but that where it ends. We booked a We Love the 70s Weekend for the 2nd time at Butlins Minehead

Our booking indicated Silver Accommodation so we were looking forward to slightly upgraded accommodation. On the day this was changed to Comfort which apparently included refurbished Standard 3 bed apartments. Well that seems to consist of a lick of paint and removal of anything on the walls. This feels like a misrepresentation. On the subject of accommodation itself it was clearly not properly cleaned. Found a baby's bottle and biro in the bunk room and a tag from clothing in the twin. There was a blown bulb and a seriously damaged coffee table. Very unsafe for families with children. Even I snagged my clothes on it.

Butlins also need to work on property allocation. We were in the apartment when we heard a large group arrive shouting we have A C and D when we had B (example) Our worst fears were realised. We had banging on our windows at all hours and the paper thin walls between 2 of our bedrooms and presumably their lounge was unable to tone down their shouting and radio blaring. This continued until 3AM is and restarted at 7AM. Virtually No sleep was had by most of our party .2 returned home on the Saturday morning. The rest were thankfully moved later but it ruined our holiday.

Other major changes since our previous visit was the priority extra. Previously you were able to pay to queue jump but now it is separate VIP areas with a separate bar. This has resulted in huge queues in the

regular bar and an inability to even get a seat let alone a table in the general area unless you arrive early and stay put whilst tables lie empty in the VIP area. We couldn't even get a seat on the Sunday afternoon.

We submitted a complaint and Butlibs response was to offera good price on a future break.

Nit even a refund on the dining package for those who left. It was their choice to Hugo home so tough pretty much sums it up

We arrived at our accommodation, the toilet was blocked and the bathroom flooded.

The entertainment is the same every year, same old bands

After the night of the lousy entertainment, we purchased supper and we were charged £15 for fish & chip, burger king charged my friend £14.

Prices for drinks vary between £6 & £7 each. I would definitely not recommend booking a holiday here.

We stayed here for a U7s rugby tournament and while it was really well organised and the children had a wonderful time our accommodation was average (despite paying for a 'gold' apartment). Added to this the mini rugby pitches were situated right next to some very dilapidated accommodation (that actually looked derelict) but it transpired people (Butlin's staff?) were living there. There were old mattresses, abandoned mobile homes, rubbish etc all over the place and I felt embarrassed to be staying somewhere where there were obviously double standards. While advertising what a fantastic place and then to see how the staff are treated. I really hope I'm wrong but feel awful that we gave money to a company that appear to be not care about the people who work for them.

We stayed for a 4 nights originally and we were very pleased, we had a silver bungalow. We then stayed on for a few more nights and we're moved to a silver twin room. As soon as you walked in there was a ridiculous smell of bleach, the room was freezing to. After the smell had gone then came the damp smell that they attempted to cover up, everything is covered in dust and as an asthmatic I was not pleased. Very disappointed and I will 100% not be returning!!!!

Stayed at minehead from mon to fri last week very disappointed the silver bungalow that we stayed in was in very poor condition missing items included cutlery glasses ironing board just to name afew but so called cleaning disgusting .as we arrived there was aerson checking it that it was passed for us to move in so we know that it had been checked . Dust everywhere but what the worst thing found were empty bottles and cans under sofas and dirt down sides of sofas needless to say after being customers for years we will not return again mostly for cleanliness and seagulls nesting on roofs that screech day and night and red coats that are so po faced and miserable that during our stay only two e en bothered to answer good morning billy butlin would turn in his grave at their demeanour.

Went to minehead butlins last year to watch wwe after friends kept saying how great it was and raving about the premium dining which was really good.After last year we were really disappointed this time with the new dining The deck the food was terrible the standard of the food has dropped we did not have one hot meal it was constantly running out.frozen bread rolls were on offer at one sitting.The only reason we would go to butlins is to watch wwe for the children.