Express Cameras - www.expresscameras.com

Buyer's Beware. This company is fraudulent....Mad at myself for not doing my due diligence, but will take it to the next level if necessary. Ordered the SB-800 Speedlight for Nikon, sales person called me back to "confirm" order. Talked me into a Sigma for $319, told me it was the best flash out there. My husband did not want it, went to return it. The customer service rep reamed me out for returning it - yelling into the phone - told me I had to enclose a money order for $50 to cover S&H. No where on the website or order form did it say that. He said "Don't even think about returning it without the money or we won't accept it back". I was advised NOT to put the money in there, that they should just credit my account less S&H. I notified my credit card and was informed to send it back and they are REQUIRED to credit the account in 15 days, otherwise it will go into dispute.

Express Cameras sold me a used camera that doesn't work, with no warranty and no invoice, so there is no way to return the product.

price change when billed no email confirmationbad experience on the phone for cancelling the orderthe order was not as expectedpackage of non requested items sent without advising me

Rude sales persons (both that I dealt with, I did not get their names) I had ordered a Nikon D200 (Executive) Camera package on line, got a phone call the next day from a sales person, first he tried to sell me the battery and charger that "should" already come with the Camera (theirs don't !!) at severely inflated prices. I checked previously checked with Nikon and all their cameras come with a battery and charger. The RED flags should have gone up right then. Anyway, after fighting with the salesman for about 10 minutes he then tells me I should buy a Canon package...it's a much better camera for less money. I finally got back to ordering the Nikon I originally wanted without a charger or battery and then had to convince him I didn't need the overpriced filter set they try to push on you along with their extended warranty. After dealing with this extremely rude and pushy salesperson for over 30 minutes I got my Nikon D200 ordered...Hooray....I thought. Next day I get an e-mail that says sorry the camera you ordered is out of stock and will not be in for 6 to 8 weeks. They gave me a cancellation number and never did bother to contact me to reorder even after 3 months. Luckily I was never charged and I will never do business with Express Cameras again. My advice: Do your homework on these internet "prices are too good to be true" companies. Usually it means they are too good to be true.

Ordered Canon 70-300 telephoto lens and was sent a sigma version which retails for 200 max. Kevin, the sales associate told me it was an upgraded lens from the Canon. I then informed him that it was not an upgraded lens and that I wanted the Canon that I ordered. He continued to argue with me until I finally told him that I was returning the lens and wanted a full refund. I would highly suggest to never deal with this company. In my opinion they are very unprofessional.

Talked me into buying a Sigma lens for $499 instead of the Canon lens for $299. Then I found the same exact lens at Labell cameras.com for $129. They are good. Express cameras are liars and crooks. I had to call my credit card company to stop the charge because after I returned the lens minus 10% restock fee, they said it would be 30 for the credit to go through.

Horrible experience. Worried about my credit card info in their hands after they wont ship my order as ordered on their website.

Placed order, no confirmation, called next day, order status OK, following day no confirmation,called , put on hold for 20 minutes, asked how can I help you,put on hold, 5 minutes rep comes back to say unit ordered was on back order, 8-10 weeks before anticipated arrival, Cancelled order and checked with credit card to assure no billing, none as of yet but will continue to check.

The number of complaints here and other sites sent up red flags. Should have done my research first to avoid headache. "Express" yourself to anyone else but expesscameras.

This store sucks. One year ago I ordered Nikon D70 package. When I called the store to confirm my order they told me that they do not have any Nikons in stock! However, the package was still advertised on their web page. I'm writting this because yesterday I tried to do the same. I ordered Nikon D80 (body) - yesterday it was for 299$. When I called they told me the same story - no Nikon D80 in stock. If you go their web page you will see thet today you can buy it even for 239$. That is ridicolous. Don't even think about buing from this stote. Fatal service.

I ordered the Canon 70-200 EF lens from Express Cameras. I promptly received an email stating that I need to call and confirm the order. When I called, the person on the other end tried to upsell me to a non-Canon brand lens stating that it is better and the one that I want would not work as well on my camera because it is digital (I own a 5D.) I told him that I just want the lens that I ordered, nothing else. At that point he told me that I had to buy the lens mount (what Canon EF lens doesn't come with its mount?) a collar and a hood before I could even use it, putting the price $600 more than they wanted.

In the end, I cancelled the card # I used and ran away from these guys. Don't buy from them for any reason.