Parship www.parship.co.uk

WARNING: Signed up for account. During signup, states you are on autorenewal. Tells you you can cancel. Forget to cancel as life is busy, whos life isn't. No email reminder that you are going to get autorenewed. Email received demanding payment. When query the payment, Parship demand the money(debt collection agency) and say you should have cancelled autorenewal(completely forgot l was on autorenewal), they also say it's too late to cancel now, as you should have done it one day before autorenewal date.

They may make me pay as legally l should have cancelled as cancelling is stated in signup but in the long term they have lost me as a loyal subscriber.

In Parship, when one's profile is deleted, there is nothing to use, but one has to pay the fees for years (for technically no service during that period)

Whereas, with a mobile network provider at 3 months' notice, one could continue using their network during that period.

So my point is, companies like Parship should not be allowed to define cancellation policies similar to that of a mobile network provider.

Lawmakers, anyone? if you might read this at some point..

And need I mention the tonnes of Fake profiles? And who might be behind them?

Government regulators, anyone? Worth an audit?

I am so sorry I didn't see these reviews until it was too late and I'd already signed up....

They are absolutely robbers! I signed up for the Premium at 120 euros. After 3 days, I decided it wasn't going to be good for me as I live in a country where there isn't Parship and quickly realised that there weren't enough people even remotely within meeting distance (I'm in Portugal). So I requested to cancel as per my right and in the contract, it is mentioned that if you do that within 14 days, you get all your money back minus a pro-rata for the days you enjoyed their services, in my case 3. They are charging me 68 euros for those 3 days.

Stay away!!!!

The service itself is pretty poor - with very limited search functionality and seems to propose very unsuitable matches. I complained and asked for refund and they have charged me almost the same as the cost because I did too much contact ... most of which was available free anyway. Totally poor customer service. Poor to respond on timely basis etc.

Avoid at all costs. Not worth at all.

No 'matches' in maybe a year. I keep getting an email saying 'news on yer profile'... News??? Nothing more than repeated reference to a single profle that was sent to me first, more than a year ago. Must be the SAME ONE now, maybe a dozen times. Bullszzz. (At least I didn't give them money!)

I canceled my membership from the site after 6 days because I couldn’t see the men’s pictures (and therefore I couldn’t tell if I liked the men or not) and they are refusing to reimburse me,although they had stated that members have 14 days to change their minds. UNBELIEVABLE!

Here is a copy and paste of their email to me:

Parship by Email on 18.10.2016 12:41

Dear Ms.,

Thank you for your e-mail.

I am sorry to hear that you no longer wish to use PARSHIP.

As part of your Premium Membership, we guarantee a certain number of contacts. These contacts are to be paid as compensation in accordance with the Withdrawal Policy and the provisions contained therein.

As you have established a higher number of contacts than guaranteed by us, we claim 75% of your membership cost as compensation, this totals £89,55.

The remaining membership cost will be refunded to you within the next 10 business days.

A withdrawal does not automatically imply the deletion of your profile: you can continue using your profile as a Basic Member. If you wish to delete your profile immediately, please confirm by return of e-mail and I will gladly process this for you. Please bear in mind the deletion cannot be undone.

I hope you will reconsider using PARSHIP as a Premium Member in the future.

Should you have any further queries, please do not hesitate to contact us.

With kind regards,

Parship Customer Service

I am having a horrendous experience with Parship! I regret using it and I would like to warn others to avoid at all costs. They took an automatic subscription renewal from me last year, after I stopped using the site, without warning or notification. I was not aware of this so reversed the payment on the same day as it was taken. Parship had made emails of demand to get this money back, even though I did not use their service for the renewed period and they also shut my account down. They did not want to accept that they failed to provide notification so that I could cancel any automatic renewal or take into consideration that I stopped using the site. I did not even have access to take my photos off. They have now, after over a year, sent my details to debt collectors and the amount has almost doubled to over a 100pounds demand! Others have also had similar experiences- please see Parship review on Datenurse.com

Does any one have any advice on how to deal with this?

Please consider this and others poor experience in your rating of Parship- they are ruthlessly trying to make money out of innocent people.

Thanks, Nish

Signed up to parship for a 6 month trial, had a few people get in contact but didn't feel it was worth the cost, went to cancel but missed the renewal date by 1 day as there is no automatic reminder of when the renewal is due, asked them nicely to cancel my account and refund the £120 they had taken, got a very rude reply telling me to get stuffed and if I tried to cancel they would pass refer me to a debt collection agency and told me to read the small print, I would have been okay if they'd offered to charge me just 1 month but they refused and told me the 6 month renewal was my fault and to just shut up and go away.

I wish I'd done more research now before sign up as it seems that a lot of people have had a similar experience, seems they just want your money and nothing else.

I strongly recommend to avoid going anywhere near them

Abysmal - they sent me the same people appearing multiple times in emails, my matches had nothing in common with me, and in the whole of London only 46 people matched me - that's nuts! Every communication I had with Parship basically said everything was my fault, it took days to reply to things, and the level of rudeness in customer service in general was astonishing - being told that "people your age want to have children so you will have to remove 'I don't want children' from your filter" - I can't have children - is unacceptable, and even opening my filters up to anyone from 18-70, with or without children, smokers included, in the whole of greater London, gave me only 20 more matches than with my filters.

Here is exactly what they wrote back to me after requesting an annulment the oder within the 14 day 'cooling-off' period-

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Wir berechnen Ihnen also folgenden Wertersatz:

Ihr Produktpreis: 239,40 EUR (ohne eventuelle Aufschläge für Teilzahlungen)

Laufzeit Ihres Produkts (Monate): 12

Laufzeitbezogene garantierte Kontakte: 7

Davon zustande gekommene Kontakte: 8

Bereits von Ihnen gezahlt: 239,40 EUR

Wertersatz: 179,55 EUR

Rückerstattung: 59,85 EUR

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As you can see, it was the german Parship. I'll break it down for you.

240 Euros for a twelve month contract (with special 50% off offer), with a 'Guarantee' of 7 different contacts was paid upfront.

The 7 day ‘guarantee’ is not as it seems... it's a clause to rip you off. please read on -

After 13 days had gone by, I had been written to by 8 women.

These had either; after one message-

> stopped texting (Also suspicious! Potential Employees?!)

> living 100s of miles away

> were to be brutally truthful, unattractive.

Obviously, as any sane man would do at this point, (fair play to me, I tried it) I used the 14 day ‘widerruf’ (cooling-off) policy. But to my dismay, I was horrified with the results - from the 239,40 Euros I paid, I received a measly 59,85 Euros back.

Does that make sense to you? Thats just 13 days of a 12 month contract, costing 179,55 Euros (75% of my cash, I will not get back!).

I was furious, but that's how they want to play it... They want to rip you off!

Plus the navigation is all over the place. There is no continuation to the messages, so to remember which girls name is who's, and what the have written to you previously, you have to go back and forth to inbox - outbox and profile.