Get Transfer - www.gettransfer.com

Warning. Do not use. I booked an expensive ride with them. They cancelled the ride, and did not provide an alternative. Still they refuse to pa back my money (only can get credits). So to recap: I paid for a service that THEY cancelled. And THEY refuse to pay backup money. 

The driver never showed up. They claimed they made a refund of my money, but I didn’t get anything. They would not even give me the receipt to show me the refund was made. SHAM!

My reservation was paid but cancelled by the driver and I didn´t get refunded.

The amount is about 80 euros and it is the first time I worked with this company : so never again !

The driver cancelled, I asked for a refund

but nothing appeared on my banking account

I worked as a driver for this company and I haven't been paid for last 3 months. How do they expect us to go and pick there customers up when they are not going to pay us. Dont use this company. If you are a driver starting with them just get your money out and run. I haven't been paid for november 2022 and its February 2023. I have been told I will get paid in March 2023. What a joke!

Terrible service - NEVER use this company. After booking week in advance the driver suddenly changed pick up time from 10am to 5am, then didnt turn up. The company then told me I must pay an extra 105 pounds for a new driver or cancel. I messaged their chat to complain and they just cut me off in mid-chat. Rude, and unreliable

Orlando to port canaveral.paid£135.19 3 months in advance.No show from driver.paid a separate company to get us there.Very stressful.again return journey No show got back to Orlando under a separate company .Emailed get transfer who said they would look into my complaint.two weeks later Get transfer messaged to say they had cancelled my transfer but would not refund the money owed to me ,but would give me a future transfer voucher for the full amount.Why would I let get transfer deal with me again in the future after they let me down in the past.I can only assume get transfer has done this to many people in the past,and am disgusted that although they cancelled my contract by their own admission,they will not refund my money back to my bank account I paid with?I find the whole episode very upsetting,and will never use get transfer to mess my holiday up ever again.I am adamant the world and his dog will read this story,and I hope you never suffer these people holding onto your monies when they blatantly do not fulfill obligations and have the cheek to keep monies in their company that does Not belong to them.They should be ashamed of their practices.Don’t Get Transfers

We ordered 2 drivers to pick us up from Paris airport. The landing was delayed by half an hour. No drivers waited for us and no money was refunded by the company.

Do not book with this company because if you have to cancel within their designated timeframes they will not refund you what you have paid into your bank account but keep your money as a credit balance on your account. You then have to book other rides with this company to use up this credit. Be careful and aware of the small print.

The booked taxi failed to appear at GVA. We contacted the UK help centre, but after answering the first call, they kept failing to return calls to explain what was being done. We subsequently provided proof to the UK help centre of calls being made within allowed arrival time, which was referred internally by them on to their Quality Assurance department. No response was ever received from them, in spite of many chases. We referred the case to the Cyprus European Consumer Centre (you have to go via the UK ECC), but they simply got ignored by the company as well.

We incurred an overnight hotel, additional train and bus costs to reach our destination, and lost a day's holiday.

This Cyprus-based company is an utter disgrace.