Dental Departures Reviews - dentaldepartures.com

Dental Departures Reviews - dentaldepartures.com

User reviews
4.4

Customer Service

4.4

Quality of website

4.4

Value For Money

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Dental Departures Reviews - dentaldepartures.com

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Dental Departures Reviews - dentaldepartures.com
4.29 2,432 user reviews
567%
415%
35%
24%
18%
4.4

Customer Service

4.4

Quality of website

4.4

Value For Money

User Reviews

mikehunt03051975
1

Value For Money

Terrible Experience

Dental Departures is just a "referral" system to other dentists. They advertise one price on their website but when you actually go to the dentist you get a much much higher price. In addition to the higher price, then dentist we were referred to was extremely unprofessional (SALVADOR DENTAL CLINIC in QUEZON). They CLAIM to be "western quality" but in reality they are using very outdated equipment and 40 year old dentistry. The staff and dentist was extremely rude and unprofessional. I would definitely avoid Dental Departures and San Salvador Dental Clinic.

Shannon2387
1

Value For Money

Bad Service, They Only Seek To Generate Commissions

Terrible experience. The agents have no idea about dental treatments and they pressure me all day to make an appointment through them, they are only sales agents who seek commissions at the expense of people's health.

So many reviews are fake. I have found exactly the same review but in another clinic in Mexico, with other names but the same text, they take data to deceive people.

My recommendation is to contact the clinics directly. You will save much more because the clinic will not have to pay commissions to them, my doctor told me that they charge enormous amounts like 20% of the total cost of the treatment just for referring a patient. Thanks to this I was able to save more than 30% of the prices that are published on dental departures. These are just tourist prices local patients pay much less.

David503
5

Value For Money

Best Treatment, Super Satisfied, And Highly Recommend

I highly recommend using Dental Departures and I highly recommend Cey Dental in Mexico City

They did an amazing job and gave me something that I needed for a long time…. I had the all on for treatment with full zirconium and titanium bar… I had four implants on the bottom installed and four on the top… even with the challenges of my special case, the dr. ,staff, and lab worked hard to get it done….

I love how easy it was to work with the staff at the dental clinic to arrange my pick up and drop off. And also my Airbnb’s.

I highly recommend Dental Departures and I highly recommend Cey Dental in Mexico City… you don’t feel like you are a patient you feel like you’re a part of the clinic very welcoming and very professional….. Great job team…..

Xland
1

Value For Money

Manipulating Reviews

Manipulating clients and reviews!

Only 5 Star Reviews? Ha!

I wrote Dental Departure and asked why there were only 5 star reviews. I try to upload a review on a dental clinic that almost cost me my life, but they wouldn't upload it, I sent it in person and care@ which promise to upload and get back to me, and nothing.

On their recommendation I went for a implants procedure in Dental clinic Cancun

and almost lost my life ,was a several days in coma is Cancun and long recovery.

they wouldn't upload my review and others as long as it's negative experience.

Now I know they supporting bad clinics just to gain $$ , DONT DO BUSINESS WITH THIS WEBSITE/COMPANY. I wish I would know it sooner!

10
Xland

you probably getting pay to keep the lie up!

Mrlee12345

You are probably making the whole story up

Ruger

YESS!!! They always tell me either manager in meeting or not there...Haha!! SAME. What a unprofessional company. Not only did they block my number so I can't call to ask to talk to a manager they blocked me on Facebook and on their website so I can't warn people how bad this company is> They were quick to promote a POS clinic that screwed my teeth up so badly, 4 times, yes 4 times and now I have to find someone by me to fix it which I don't have the money to do. They still promote them on their website!!!!

Ruger

YESS!!! They always tell me either manager in meeting or not there...Haha!! SAME. What a unprofessional company. Not only did they block my number so I can't call to ask to talk to a manager they blocked me on Facebook and on their website so I can't warn people how bad this company is> They were quick to promote a POS clinic that screwed my teeth up so badly, 4 times, yes 4 times and now I have to find someone by me to fix it which I don't have the money to do. They still promote them on their website!!!!

Ruger

YESS!!! They always tell me either manager in meeting or not there...Haha!! SAME. What a unprofessional company. Not only did they block my number so I can't call to ask to talk to a manager they blocked me on Facebook and on their website so I can't warn people how bad this company is> They were quick to promote a POS clinic that screwed my teeth up so badly, 4 times, yes 4 times and now I have to find someone by me to fix it which I don't have the money to do. They still promote them on their website!!!!

Robblev
1

Value For Money

They Aren't The Patient Advocate, They Work For The Clinics!

I contacted Dental Departures with the idea that their role was to be an advocate and resource for me for safe and trustworthy dental tourism in Mexico. As it turned out, it seems they worked more for the clinic they referred me to and did not represent me at all when there were up pricing issues and abandonment issues (left at the border after an appointment because shuttle service didn't wait for me to get thru customs). GRANTed, I think I was tricked.

1
Ruger

This company and the clinics they promote are horrible...4 times sitting in a chair , 3 times flying to Yuma, Az. from Illinois to get to the clinic in Mexico and I'm still saddened with my implants. Dental Departures never had a manager call me with the 2 first times I called, the rep. said the manager did call the clinic and the clinic said they would make it right and the owner would make sure they were by my side the whole 3 days!! The owner spend a whole 5 minutes in the room the first day and never seen them again, emailed and called Dental Departures rep the 3rd and 4th mess ups and they pretty much said we did what we did by calling them , you are on your own and good luck. Everytime I'd emailed them they the rep would never respond, I'd have to call him and again still no manager from this company calling me. They are definitely not for us. NOW I'm stuck with a mess of teeth and can't afford to fix them .

Ruger

Implants

I, called Dental departures for a dentist to get implants in Mexico. They suggested one that has been a nightmare. I'm not going into details nor am I giving the name of the clinic.

Anyrate, the reason I'm here to review is to give Dental Departure's 5 stars. BTW this nightmare just happened last week. So, I decided I'm not going to try to deal with the clinic and make the BLOTCHED and WRONG job, right, I tried dealing with them and it just turned into a BIGGER BLOTCH job and lots more money out of my pocket. So, I decided I'm going to call Dental Departure, and my rep. that I have dealt with through this is EMILIO and let him know what was going on, and he brought his manager into the situation. BOth of them have been amazing. THey both went over the middle man( who I've dealt with) and went to the owner and they both are making sure all this mess will be fixed.( everyone please pray if does, its my 3rd time dealing with them messing all this up and making my teeth look hideous) Emilio and his manager both have gone to bat for me against this clinic and gone that extra mile to make sure all this wrong will be right.

I will be going back to Mexico , the clinic September 13th and I'll put a new review on how that goes.

As of now , I give KUDOS to Dental departures, Emilio, and his manager to have my back on all this and help me get the implants that I've always dreamed of.

1
Ruger

Update: 3rd and 4th time we a blotched job again and no call still from manager from Dental Departures and no return emails from Emilio,except one that pretty much said sorry you are on your own, we did what we could and good luck. STAY AWAY FROM THIS COMPANY, DENTAL DEPARTURES. AND BTW THEY STILL HAVE THIS CLINIC THAT mess up your teeth on their website, they are still promoting them.

CookieLeslie
5

Value For Money

Everything Went Smoothly

I booked with Dental Departures, everything went according to plan, the price was quoted, and was honored. All in all my experience was great

Teresa778
1

Value For Money

Horrible Experience!

They quoted me a price they still advertise. They kept adding charges. When I called Supreme Dental. They said I was never quoted that price. Wow. I went back to emails. The original quote link is no longer valid. What I do have us some text in an email asking so is the original price quoted still available, 16 800, dated June, 2020. Everything else is gone. These guys are creepy. I am so sorry I ever heard of them. The reviews look good. But they are deceptive. I have seen many others here fall victim to the same sham.

5
Teresa778

No. That is 3,800 dollars! I was quoted 15,000 fir the all on 4 and charged 18,800. I just checked the receipt. That was a rough estimate. So are yoy saying that your all on 4 price quotes are ficticious and you don't honor them? Again, thus has nothing to do with the charges for additional services.

Teresa778

The all on four was originally quoted for 7500 per jaw according to, your agent. The total charges were 25,500. I paid the additional for bone regeneration, etc...I was quoted a price for the all on four and was charged an additional 3,500 for the all on four on top of all the others charges. And the results are unacceptable! I received hideous and unsightly, uneven, and protruding implants. Please. Is there a supervisor who will do more than look good for Facebook? Your agent was no help at all.

Teresa778

Not the additional expenses, the actual quoted charge for services on the all on four, I was overcharged $3500 dollars. All the extra they did is NOT my complaint. Also, the quality is horrid. They are crooked, misaligned! The bottoms are teeny and the tops are huge and protruding buck teeth! There are no teeth, just the form on the front! Shame on you!

Dental_Departures_customer_care

Dear patient,

We are sorry to hear about the negative experience at Supreme Dental. Generally rough estimates are provided online, an exact quote only being possible via an in person consultation with the necessary tests (CT Scan/Panoramic X-rays). Please allow us to review your case with the clinic.

Dental_Departures_customer_care

Dear patient,

We are sorry to hear about the negative experience at Supreme Dental. Generally rough estimates are provided online, an exact quote only being possible via an in person consultation with the necessary tests (CT Scan/Panoramic X-rays). Please allow us to review your case with the clinic.

LeonaMeyer
4

Value For Money

Professional And Expert Doctor Team

Good professional and expert doctor team they have. Provides helpful information regarding the dental problem that we have and accordingly they will provide the treatment. Spacious, neat and clean area. Overall, superb experience visiting here.

2
Dental_Departures_customer_care

Thank you so much for taking the time to share your experience. Happy to assist you

Dental_Departures_customer_care

Thank you so much for taking the time to share your experience. Happy to assist you

MariaWilson1008
5

Value For Money

Budget Friendly Option

When it comes to major dental issues, this place is a very budget friendly option. They provide fast service and quick response for my appointment.Place is very neat and clean. Dentists are professionals and take care of every patient. We couldn't have found a better standard of treatment at a reasonable price somewhere else.

1
Dental_Departures_customer_care

We appreciate your feedback! Happy to hear everything went well

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Q&A

RebeccaAntolik3299

From California do I need a passport for dental work?

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