David Salisbury Conservatories Reviews - davidsalisbury.com

David Salisbury Conservatories Reviews - davidsalisbury.com

User reviews
4.5

Value For Money

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David Salisbury Conservatories Reviews - davidsalisbury.com

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David Salisbury Conservatories Reviews - davidsalisbury.com
4.64 73 user reviews
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23%
15%
4.5

Value For Money

User Reviews

SMHM
5

Value For Money

Oak Garden Room

David Salisbury built an Oak Garden Room for us in 2022. We have just spent our first Christmas and New Year in it. It has been well admired by family and friends.

This led us to feel we had to leave a review for David Salisbury.

The workmanship and quality of the building is exceptional.

We fully recommend this company. They were not the cheapest but the process and quality of the finished product was well worth the additional money.

Thank you to all those involved, we are very very happy..

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DavidSalisburyConservatories

Thank you very much for your very kind and generous review. We were especially pleased to read your feedback on the quality of both our product and supporting process. Equally as gratifying is that you enjoyed your first Christmas in your new oak garden room - we wish you many years more enjoyment!

(P.S. We also could not identify your details from this review. Could you kindly e-mail us just to confirm your name or contract number?)

CliveBros
5

Value For Money

Quality Product And Service

This company worked with us over a 15 month period to design a bespoke orangery and obtain planning permission for a unique 3-metre round skylight. They were courteous and professional at all times. It was a difficult project, not least as the location was a private estate within a conservation area. Access for large vehicles was a very tricky issue. We are very pleased with the outcome and feel it was worth the wait and the fairly high cost involved. You get what you pay for; quality doesn't come cheap. This orangery has to last many years, so it was worth taking the time to achieve a very pleasing result.

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DavidSalisburyConservatories

Thank you very much for taking the time to write us this comprehensive review. We appreciate you highlighting some of the particular intricacies of this project, for which it was a pleasure to work through them to achieve the desired outcome. We wish you many years enjoyment in your new orangery.

MPears85
1

Value For Money

Sell The Dream, But Don't Deliver.

Avoid at all cost. Enthusiastic and promising sales pitch really made us think that David Salisbury would be able to meet our needs. Promises made around deliverable timescales and features within the extension turned out to be totally misleading and a ploy to get us to sign the contract. Have text messages and voicemails telling us if we sign we would have all drawings ready to meet the timescales for our builders and ground workers. Fast forward 3 months to December, we have lost our builder and costs of the project had rocketed. David Salisbury agreed to cancel the order but then decided to keep our £30k deposit.

Have since failed to respond to any legal correspondence and we are now filing court proceedings to claim the money back. As with a number of reviews, get everything in writing. We are fortunate enough to have evidence during the sales cycle, but others haven't been as lucky.

The product itself does look of a very high quality, unfortunately we are unable to comment. At the same time it is a premium price and we expected a white glove service as per other reviews. They really need to work on their communication both internally and externally.

MrsTGrainger

Great Product, Shame About The Service

The overall quality of the Orangery I had built is very good and the initial sales patter was enthusiastic and seemed very promising, however....when it comes to communication, get everything on email!

The promise of an August delivery turned into October and now, in the first week of December I'm still waiting for it to be finished.

They were on the ball when it came to taking the stage payments from me, but after, communication just dried up, even when I emailed for updates it took nearly a week for a reply.

The fact is they use sub contractors to do the work, so have to wait for them to finish other jobs, which doesn't help!

The whole after sales needs a good shakeup, for the cost of thIs product it should be white glove service, not 'we've got your money now on to the next one'.

I wish they had been honest and upfront on the timescale from the start, it would have saved a lot of aggravation.

I would not recommend

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DavidSalisburyConservatories

We appreciate you taking the time to write this review and provide us with some constructive feedback, for which we wanted to wait for completion of your project before replying. In the first instance, we are pleased that you underline the quality of our product.

We apologise for the issues around the timescale and communication of your project. Whilst we would not wish to use the pandemic as any sort of excuse, there were some exceptional circumstances affecting the wider construction sector during last year, for which the situation is now showing signs of easing.

Can we wish you many years enjoyment in your new orangery.

Andrew6262
5

Value For Money

Fantastic Product, Excellent Service Highly Recommended

Having gone through an extensive review of the market we finally decided on David Salisbury, our decision was reinforced after a visit to the factory to review the manufacturing process and the finished product that was on show for other customers , the standard of manufacturing and the dedication and care in making the Orangery was very evident

We particularly liked the personnel we interacted with and the integrity shown, the designer listened carefully to what we wanted and produced a design that fitted perfectly to our brief, the resulting rendition fits completely to the now finished orangery

We are absolutely blown away with the finished Orangery it’s more than exceeds our expectations, the quality of the product is second to none, the standard of installation was truly amazing the personnel who installed the orangery and the project manager really cared about what they were doing this is so often missing in other suppliers. What is very gratifying is when we have visitors they are also blown away by the space we have created and the quality and attention to detail of the Orangery.

I have no hesitation in throughly recommended David Salisbury it produces and installs a fantastic product made to an amazing standard and is backed with caring personnel who go the extra mile to make their customers happy

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DavidSalisburyConservatories

Thank you very much for your kind and generous feedback. We will share this with all of those involved in making your orangery. We wish you many years enjoyment in your now extended home. With best wishes from, The David Salisbury Team

Brian2222

New Orangery

We had a high-quality David Salisbury orangery installed by high quality staff. The design, construction, service and quality of all workers involved could not be faulted.

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DavidSalisburyConservatories

Thank you very much for your kind review! We wish you many years enjoyment in your new orangery!

neilstacey
5

Value For Money

Fantastic Product. Fantastic Company

We looked for a new orangery for 15 years getting quotes from many many companies.

Eventually we bit the bullet and went with David Salisbury and we are so pleased we did.

From the designer who took us through the design and sales process to the project manager of the build, and finally the first class fitters.

At this point we could not be happier. The quality of the product and installation has been superb and we would highly recommend David Salisbury!

1
DavidSalisburyConservatories

Thank you very much for your review and feedback. We were particularly gratified to note this covered every part of our product and service.

We wish you many years happiness in your new orangery and we are glad that you chose David Salisbury to build your new extension.

Lightlover
5

Value For Money

Not Cheap, But Worth It!

We love our new orangery by David Salisbury and use it every day. It looks like it has always been there, so well does it fit in with the house. It fills with light and sun, when there is any, and we are starting to wonder how we managed without it

The whole process was trouble free and quick and the finish is superb

You get what you pay for!

1
DavidSalisburyConservatories

Thanks you so much for taking the time to write us an online review - these are hugely important to us, like any business.

We wish you many years happiness in your new orangery!

Boothie123
5

Value For Money

Oak Orangery

We moved into our dream home and we felt it lacked just something extra special so we decided some type of orangery would finish off our home. We spent many hours reviewing the markets available and decided to contact David Salisbury to discuss the option of a new oak orangery. We had already spoken with many other companies but we soon realised that their attention to detail set them apart from the competition. Their local sales person was a highly creative and skilled designer and created a concept that was complementary to our home and we just knew it was the right thing for us. The installation process went extremely smoothly and we had regular communication from the David Salisbury project management team throughout, they answered all questions immediately. The finished product is even better than we could have imagined and really has made a fantastic space that is enjoyed by the whole family. If you are considering an orangery extension for your home, we would happily recommend David Salisbury without hesitation.

1
DavidSalisburyConservatories

Thanks for your really positive review! We're really pleased you're enjoying your new orangery and would happily recommend David Salisbury. We wish you many years enjoyment in your new orangery...

pipsailing
5

Value For Money

Comfort And Relaxation In Our Orangery

My wife and I are delighted with our Orangery. The workmen were exemplary, tolerating my inquisitiveness as I am a keen DIY enthusiast. The work was closely monitored by inspectors and carried out to a high specification.

They were the workmen that we saw but behind it all there was was an army of workers (factory and administration) that were obviously involved to produce such a high quality product. Our thanks go to them.

In a questionnaire I was asked how could they improve. My answer was --" Well I am struggling. How can one improve on perfection?" From my experience in business I emphasised that it is necessary to identify the constituent parts that produce that perfection. Consistency can then be maintained.

1
DavidSalisburyConservatories

Thanks for such a wonderfully generous review and some great feedback for our team in general. We look forward to sharing these thoughts internally and we wish you many years happiness in your new orangery. With best wishes from the whole David Salisbury Team!

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Q&A

JLP21

I would be really grateful of a price guide here. Whilst I appreciate there would be a massive variation in size and finish, could anyone advise an approximate starting price for a small garden room/conservatory?

rosecottage321

I should be interested to know how long a hardwood conservatory would be expected to last, please? I have an oak table and chairs in my garden which has never been treated since purchase in 2008 and it is free of any signs of rotting wood. Could I expect the same hardwearing characteristics from a hardwood conservatory?

TudorJones

A David Salisbury conservatory should last a long time as they are manufactured from hardwood. I did a lot of research before we bought an orangery from David Salisbury nearly four years ago. We were delighted with the product when it was first installed and still are. It still looks as good as the day it was finished. Not only is it manufactured from hard word, the paint finish is superb. You should certainly expect an orangery or conservatory to last as long as your oak table and chairs.

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