Blue Badge Mobility Insurance - www.bluebadgemobilityinsurance.co.uk
Blue Badge Mobility Insurance - www.bluebadgemobilityinsurance.co.uk
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User Reviews
They Were Great
would like to say was very happy with them I made a clamed was sorted all in a week was very help full and so easy to talk to as well thank you
Worst Break Down/recovery Service Ever.
a neighbour has his wheel chair insured with this company. He has broken down outside my house. This company say they will take, and I quote, "60 to 90" minutes to get to him. I informed them that will be too long as by then he will have hypothermia. They say "nothing we can do about it, it's our policies". I was actually advised to "leave the chair where it is and take the occupant home" !!!!
When I asked how I do that without the chair, they said they couldn't help.
It became clear that I was dealing with an outsourced help desk and not the company.
DO NOT INSURE YOUR WHEELCHAIR WITH THIS COMPANY.
Hi,
Thanks for the feedback and we are really sorry to hear about the experience that your neighbour had with the recovery service. Our mobility customers receive the highest priority when it comes to recovery and most of our recoveries are undertaken in much less than an hour. Clearly this was not what happened in your neighbours case. If you contact the office we can take the details and look into what happened on this occasion. Again many apologies for the service your neighbour received.
The Blue Badge Team
The Best
I am an 80 year old lady, and this is the second year that I have been insured with Blue Badge Insurance. I have also had two claims, and really appreciate the fact that the premium is still the same. I am a pensioner so that really matters! I also like the fact that I don't have to hold on the phone for ages. I get through immediately and the staff members I speak to are always very pleasant and helpful. The lady solicitor I have dealt with has been very helpful and caring. I have nothing but praise for this company.
Stockport, Cheshire.
Thank you for taking the time to leave feedback. We work hard to provide excellent customer service and are delighted that you are pleased with the service you've received
Brilliant
Very easy tospeak to a person who seemed to un derstand
What was required. When I meeded to make a claim excellent. Have recommended to pthers.
Thank you for taking the time to leave feedback, and for recommending us . We are delighted that you are happy with the services we have provided for you
Excellent
Customer service was excellent and so helpful well done.
Thank you for taking the time to leave feedback, we work hard to provide excellent customer service, and are delighted your experience has been so positive
Overall Experience
I insured my scooter with them today and found it so simple to fill the form in very easy to understand
Thank you for taking the time to leave feedback , we are constantly updating our systems to try and make the process as easy as possible for our customers, and we're glad you found the application so straightforward
Very Good Service And Friendly Staff
Very good service and friendly staff
Thank you for taking the time to leave feedback , we're delighted you were pleased with our service
Good Honest,reasonably Priced Mobility Insurance
I have renewed for my 4th year due to the speed of a claim 3 years ago .There was no messing about with this clause or that clause only two separate estimates check in the post next day ! Customer services are 100% professional and polite,and so very helpful !!
I will certainly give them five out of five stars for all the help they have given me and they sorted me out a good deal with the insurance and recovery! wonderful team .! DT
Thank you for taking the time to leave us such wonderful feedback, we work hard to make sure we provide excellent customer service, and are so pleased your experience as a customer has been so positive
Phonencall To Renew
No o800 number, you are suggesting renewl by phone, in my case 8o miles distant, most of your clients are old and do not use internet . In far the most insurance renewals are made without the pnone charge as the call can be protracted. Just, a suggestion from a 93 year od client,
Thank you for taking the time to leave feedback, we are constantly working to make the renewal process as easy and quick as possible for all our customers. Renewal is also possible by post, if you prefer not to call us or renew online
New Customer
very happy with the lady i spoke to it was a pleasure so much so i took my insurence out with you thank youÂ
Thank you for taking the time to provide feedback , we are delighted the service you received was so good, and value all our customers new and returning
Q&A
How many drivers can be on blue badge mobility insurance?
Why can I not renew my insurance for mobility scooter online?
would i be covered to take it on an airplane?