Aqua Lusso - www.aqualusso.co.uk

Aqua Lusso - www.aqualusso.co.uk

User reviews
2.5

Value For Money

write a review

Aqua Lusso - www.aqualusso.co.uk

When you purchase through links on our site, we may earn an affiliate commission. Here's how it works.

Aqua Lusso - www.aqualusso.co.uk
2.25 24 user reviews
521%
413%
30%
24%
163%
2.5

Value For Money

User Reviews

Guest
1

Value For Money

Time To Give Up And Replace - Would Not Recommend

Over 3 years ago I installed the shower cabin with jets, steam sauna, radio, lights, the works, it looked like the perfect treat for us!!!

Parts seemed a little cheap, the trap, the door parts, the shower head but I didn't expect top quality for the price.

Relatively easy to install it looked 'the dogs ??' and I proudly shared on facebook!!

For a few months it was fun to experiment, listen to the radio, have a sauna, then things began to fail. Before 12 months the LCD display was failing, the temperature control was difficult to turn.

By 18 months there were signs of corrosion on the Aluminium control panel section, the door rollers were no longer rolling so the doors were difficult to open or close, so I replaced the whole roller system. The shelf fixings had broken and was not repairable, the hand held shower head was falling apart and needed repair.

To date, the control panel is now corroded in several places, the display is half full of water, the sauna steam section is dead, hand shower is useless

Now going back to a standard shower system, will not make the same mistake again.

sukindred
2

Value For Money

Don't Waste Your Money

We bought a large shower steam bath and had it fitted thinking we had a guarantee but the the company went bankrupt.Yes I know they have set up again and been bought by another company but who's to say that won't happen again .Our cabinet which was fitted by their own distributor by the way has never been hot enough and the dial is stuck also leaks underneath which has damaged our hall floor we live in a bungalow.we went back because of the incorrect temperature and were told the company had gone bankrupt.Which we accepted and after much deliberation as you can imagine decided not to throw good money after bad and have the whole thing ripped out and a new shower put. As I am searching online for a new shower as you do you can imagine my dismay when I keep seeing the Aqualusso name popping up! I didn't think you could go bankrupt and then use the same trading name!So that made me even more annoyed.Dont waste your hard earned money and end up having to replace it all a couple of years later!

sukindred
2

Value For Money

Don't Waste Your Money

We bought a large shower steam bath and had it fitted thinking we had a guarantee but the the company went bankrupt.Yes I know they have set up again and been bought by another company but who's to say that won't happen again .Our cabinet which was fitted by their own distributor by the way has never been hot enough and the dial is stuck also leaks underneath which has damaged our hall floor we live in a bungalow.we went back because of the incorrect temperature and were told the company had gone bankrupt.Which we accepted and after much deliberation as you can imagine decided not to throw good money after bad and have the whole thing ripped out and a new shower put. As I am searching online for a new shower as you do you can imagine my dismay when I keep seeing the Aqualusso name popping up! I didn't think you could go bankrupt and then use the same trading name!So that made me even more annoyed.Dont waste your hard earned money and end up having to replace it all a couple of years later!

Danabelle
4

Value For Money

Great Product And Service

I'm really happy with the standard of service and the quality. Really helpful friendly sales people and great aftercare would recommend highly

Lucyfern
5

Value For Money

After Having Read Some Of The Reviews On Here,l Fe

After having read some of the reviews on here,l feel l must just say that l have not had any problems at all with my shower,and found the sales people were very helpfull when I needed to know anything,when ordering.I would use the company again for any future perchaces,without any worries.

GazD11
5

Value For Money

Fantastic!!!.very Happy With My Purchase.i Can't R

Fantastic!!!.Very happy with my purchase.I can't recommend enough.Top quality merchandise

69thelememt
4

Value For Money

Happy With Ours

surprised with these reviews as I'm 100% happy with mine, people are quick to report bad service/products and not the good. Shame really

StagTruimph
1

Value For Money

Aqualusso Alto W3 1700 X 900

We purchased this item a year ago and we had water burst from the back of the equipment on 1 July 2015. The NUT to the WRAS water hose was rusty and this became lose. We got a plumber in and they could not repair it as we need to order this item from Aqualusso. Why did they create a hose and nut that would rust knowing that the equipment is a steam bath? It was a good thing this happened in the evening whilst all the family was in otherwise this could have happened whilst at work or even on holiday. I wish I knew before I purchased the item that the item would have gone rusty during using the steam. Also the bath has a crack in it. What a waste of money!

dunalainn

Do Not Buy

This product is so poor leaks every where when asking for refund told because it has been assembled you cannot return goods .How can you tell a shower cabin will leak before assembly.This shower was bought from jtspas who keep on referring complaints of unmerchantable quality to manufacturer even though they are the seller.The product is so unstable I wpold be frightend for my children's safety when using this unit ,£600 down and no hope of a refund.

Guest
1

Value For Money

Cheapish But Not Cheerful

Every single part of this DAVENPORT is shoddy.

Connectors and screws sent were for a different model.

Three requests needed for the correct parts to be sent.

One year on the steam unit no longer fuctions("give it a tap on the side as the valve may be sticking " was the advice given?????

NEVER AGAIN.

1 - 10 of 24 items displayed
1

Q&A

Karendean09

Has anybody else had an aqua lusso shower cabin door shatter for no apparent reason?

Bellmeadow10

Please could you give me a spare parts list for an Alto 4 1200 x 800 offset shower? One of the pipes that goes through the plastic cover is leaking and we would like to replace this.

Hope you can help

Sue8garry9

I have a unit but the control panel will not work. I have replaced batteries still no joy. Do you know any plumber/ electrician who can sort out this please?

tonycraig

I purchased a AquaLusso Crystal 1200 R shower cubicle in September 2011. Today most parts of the shower have fallen to bits, leaking, etc. doors not closing properly and the water pressure is useless. I now have to replace it. Unfortunately the company seem to be out of business. Does anyone have any advise on what I can do?

svanscoyoc

I think I might be able to help. The shower company did go through a transition right at the time I bought mine. However, this company should be handling the parts: nikoltd. They were very helpful supplying a replacement valve and hopefully they can help you in the same way. I received very good service from them. Most of these showers come from the same Chinese company so there are a lot of interchangeable parts on them. Good luck.

1 - 4 of 4 items displayed
1