Phone Hut UK - www.phone-hut-uk.co.uk
Phone Hut UK - www.phone-hut-uk.co.uk
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User Reviews
The Perfect Service
I never leave reviews but these guys deserve one my dropped my phone last night and needed it fixing asap they was able to fix the screen while i waited as it is my business phone couldn't be happier, great price also.
Highly Recommended
fixed my screen a couple of weeks ago. I had a slight issue after use and popped it in for them to take a look and the screen was replaced under warranty. First class service. Brilliant customer service.
Great
Really happy with the level of service had my iphone repaired yesterday now back to the way it was thanks again
Ipad Reair
Took my sons ipad air 2 to have the screen replaced because he dropped it. Got a call next day saying it was ready really happy with the level of service and how quick it was done. 10 out of 10 from me.
Brilliant
Great service with a smile, very helpful. I ran over my phone with my car it was in a right state, was bent and wasn't coming on at all. Took it to The Phone Hut, thinking they wouldn't be able to do much with it as it was in that much of a state. Amazingly they managed to bend it back into position and replace the screen. I was made up!!!!!
Iphone 6
phone had no power , thought i would give Phone Hut a try , great friendly service
very polite helpful lady who took phone to check it over , 15 minuets later brought phone back ,working would definlty use this company again and highly reccomend
them to freinds
Really Happy
Im am very happy with the repair i had done on my smashed iphone 6. done within one hour and all is working fine. would highly recommend them to anyone that needs a repair.
Do Not Use
I wish I could give this shop less than 1 star but I can't. iPhone 5s screen died in April, took it to this shop for a replacement. Reasonably happy despite there being a read dot (assuming to be a dead pixel) on the screen. 5 days later, the phone fell from my bed onto carpet and the screen cracked! Clearly this was a very cheap screen if it can break on carpet. Took it to the shop again on 27/06/2015, screen replaced with the recommendation to buy a tempered glass screen. Less than 4 hours later, out walking my dog in a park I took the phone out of my pocket to take a photo, less than 5 minutes later got the phone out of my pocket to take another photo, the screen had cracked. Emailed the shop who said to bring it in and they will sort it. I had a call today advising they can tell I have dropped the phone which is nonsense! AVOID LIKE THE PLAGUE! They clearly use cheap, defective screens and their customer care is abysmal.
Thank you for taking the time to review our business Pete and sorry you feel disappointed with your experience whilst we appreciate your comments.
You did have a screen done by us the first time and there was a dead pixel out on the screen witch we was more than happy to change for you free of charge and you walked away happy with the screen.
You then came in on the Saturday 27th of June to have a new screen as you have damaged it so there was a screen supplied and fitted for you and you bought a tempered glass and you have claimed that a crack has appeared on its own. you emailed us and we quickly responded to bring the phone in so we could have a look in to it and see why this has happened.
When you have brought the phone in at 5:20pm on Monday the 29th of June we was unable to look in to it until Tuesday morning but on further inspection, the tempered glass which has been installed onto the phone has been cracked identically the same as all the cracks on the actual full unit we have fitted for you.It is impossible for the glass to crack on its own. We called you to tell you what our findings was but you was over speaking my colleague as we was trying resolve the issue but was unable to. We will happily forward photos of the cracks on your screen that match the cracks on your tempted glass, This could only happen with great impact to cause damage to tempered glass to. We have GREAT confidence in our work, and we proud ourselves in our customer service and we always make sure our customers walk away satisfied,
If you would like to discuss the matter further, we would be more then happy to help.
Warmest Regards Phone Hut Team
Avoid
They were very friendly to start with but messed up the screen replacement on my phone. Samsung UK said it was a botch job, even the wrong glass was used! They were less than friendly when I tried to sort it out. Will never go near this place again.
Very Happy
I thought my phone might be a write-off, but Phone Fix repaired it for me and now it's as good as new. Excellent service - fast, friendly and knowledgeable. Highly, highly recommended
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