123 Hair & Beauty - www.123hairandbeauty.co.uk

123 Hair & Beauty - www.123hairandbeauty.co.uk

User reviews
2.0

Customer Service

2.4

Quality of website

2.3

Value For Money

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123 Hair & Beauty - www.123hairandbeauty.co.uk

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123 Hair & Beauty - www.123hairandbeauty.co.uk
2.1 31 user reviews
523%
40%
33%
213%
161%
2.0

Customer Service

2.4

Quality of website

2.3

Value For Money

User Reviews

fletcher1275
1

Customer Service

1

Quality of website

1

Value For Money

Unacceptable Custmer Service & Rude Staff

I bought a product from this company, believing it was based in my home country since the listing did not mention anything about the company not covering customs and duty charges.

When I addressed this issue with them, I was met with indifference and rudeness.

Post-Brexit, it's disheartening to see a UK-based business treating EU customers this way.

I would advise against doing business with this company. Moreover, I suggest that the leadership team review the correspondence sent by your staff, as it casts your company in a poor light.

Morric3
1

Customer Service

2

Quality of website

1

Value For Money

I Would Have Preferred To Add No Stars!

I would have preferred an option to award no stars! purchased shampoo some weeks ago to the value of nearly £90 and still waiting. As with other customers advised to by customer services that the item dispatched and to check any 'safe spaces' for the delivery! The company have not been able to provide any details of the delivery company/tracking details - I do believe the product has not been sent. If I had read the previous reviews I would not have purchased from this company - but I will continue my fight for a refund. Please save your money and avoid at all costs.

AngryGati
1

Customer Service

1

Quality of website

1

Value For Money

They Will Never Deliver Your Products

It's been over 2 months since I've ordered their products and none of them arrived...

I've exchanged some emails with 123Hair&Beauty a month ago and they apparabely dispatched a new set of products as the other ones 'got lost'. Well..needles to say I'm still waiting but I don't hold my breath. I've asked paypal for a refund.

It's really terrible because it took me a lot of time to find and order these products (time that I don't have!), I believed that my products would eventually arrive and I wasted more time waiting...now I need to find a new supplier...more waste time wasting...They should have paid me for these wasted hours!

I'm no sure how and why this company still exists??Reviews are terrible!

leslie65162
1

Customer Service

1

Quality of website

1

Value For Money

I Wished I Found This Page 25 Days Ago. Do Not ! I

I wished I found this page 25 days ago.

Do not ! I repeat do not deal with these people

Got to go back to pay pal and try to get my money back

Don’t hold out much hope.

They even won’t answer emails.

Having a good laugh at my expense.

McQueen123
1

Customer Service

2

Quality of website

1

Value For Money

Don’t Buy From Them

Wish I had red the reviews! Please don’t even consider buying from them. No product, don’t send and make excuses. I paid extra for quick delivery, 25days later… nothing! It remains to be seen whether or not I will get my refund. Looking at other reviews I don’t hold out much hope..£20 down the drain. Could have been worse but companies like this should not be allowed to continue trading. Nothing to like about this company I wish I hadn’t stumbled across them on the internet. .

HelenWilliams2
1

Customer Service

1

Quality of website

1

Value For Money

Avoid At All Costs

They don’t deliver, make promises they don’t fulfill and don’t refund. Avoid.

You have to assume you will loose your money.

2922wine
2

Customer Service

3

Quality of website

2

Value For Money

Never Received My Product

Ordered my product 3 weeks ago and still no sign of it. Wish I had read the reviews before ordering. Make sure you pay with Pay Pal , you stand a better chance of getting your money back.

James12345678910010101
2

Customer Service

3

Quality of website

3

Value For Money

Terrible Service

Ordered a set of hair clippers on 17th May said 10 days still haven’t received sat at Hermes for 12 days difficult to get In touch with and still waiting for refund

SBKhan
1

Customer Service

2

Quality of website

1

Value For Money

Never Buy From 123 Hair&beauty

Although I received an email that my order for Haircolor has been shipped, it has not arrived at all. I tried to call them in UK but theres was no response. This seeme to be a fake operation to defraud online customers of their money. Never buy from this company.

Di-sappointed
1

Customer Service

1

Quality of website

1

Value For Money

Order Did Not Arrive

I ordered perfume as a birthday gift. It didn't arrive. When I emailed to query I was told it had been damaged in transit. They did offer a refund and apologies, but I was not impressed.

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