Slide Wardrobes Direct www.slidewardrobesdirect.co.uk

Slide Wardrobes Direct www.slidewardrobesdirect.co.uk

User reviews
4.3

Customer Service

4.6

Quality of website

4.4

Value For Money

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Slide Wardrobes Direct www.slidewardrobesdirect.co.uk

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Slide Wardrobes Direct www.slidewardrobesdirect.co.uk
4.14 14 user reviews
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4.3

Customer Service

4.6

Quality of website

4.4

Value For Money

User Reviews

Gellibean
1

Customer Service

1

Quality of website

2

Value For Money

Poor Quality And Very Aggressive Directors.

Nothing but trouble with this company.

They are uncompromising when faced with a legitimate complaint.

The mechanism on one door catching another door as it passes and the doors rub against the pelmet.

They look what they are....cheap and cheerful!

mblock
5

Customer Service

5

Quality of website

4

Value For Money

Great Service!

Brilliant company, great help from the designer who was always available on the end of the phone to help with queries regarding fitting and also very helpful (and entertaining) in the initial design and choosing. Thank you and would recommend you!

kayliegh2013
5

Customer Service

5

Quality of website

5

Value For Money

Great Company , Lovely Wardrobes.  we Would Like

Great company , lovely wardrobes.

 We would like to thank you for the help and advice you gave us recently when buying our sliding wardrobe doors. Now that they have been fitted we are very happy with the end results and we would not hesitate in recommending your company, many thanks...

adam928
5

Customer Service

5

Quality of website

5

Value For Money

"we Have Been So Pleased With Our Wardrobes We Wan

"We have been so pleased with our Wardrobes we wanted to send some feedback, we really didn't think it would be so easy and were worried about getting it wrong like most people i suppose! However we were pleasantly surprised by the level of service as well as expertise when choosing our wardrobe and interior fittings making it simple.Now that the Wardrobes are in they look fantastic we are absolutely delighted with the quality and the finished result, we look forward to dealing with you again in the new year, Thank you."

pablito61
5

Customer Service

5

Quality of website

5

Value For Money

Excellent Company

Really wanted to share my experience with this fantastic company, they were so very helpful throughout the entire process from ordering through to delivery the whole thing was faultless. I was so apprehensive about ordering such a complicated item such as wardrobes online but they really made it simple which made me feel a lot more confident about placing an order with them,i was called by their delivery driver who was also lovely ! Nothing is too much trouble for these guys,thank you i would certainly use you again and recommend you to friends and family

diyer44

Terrible

The doors are good but the service is 'terrible'. Rude staff,no customer service.

Don't be fooled by the promotions, discounts only bring the price to what they should be!

Look for a similar product elsewhere, they're just not very nice people.

Not even worth 1 star!

6
diyer44

Thank you Mr Evans.

You have made yourself very clear.

slidewardrobesdirect

Your order came to £594, it didn't qualify for the free speaker.

Thank you

diyer44

Thank you very much once again.

I find it fascinating that you are so keen to respond, and so quickly now that my review of my experience in dealing with your company have been posted.

For the record and for the judgement of others reading this, your promotion offered a iPod speaker on 'orders' over £600. My order came to £660. In addition to the 'iPod' offer, my "order qualified" for other discounts; free delivery, 10% on the style I picked.

Yes, perhaps there was some confusion, and that is what I was trying to clarify, but you chose to be rude and offensive.

I understand that I am not going to receive the promotional item for which you told me I qualify.

Or perhaps there's a bigger reason - with a little research I can see that your companies Cash Assets, Net Assets and Current Assets have all gone DOWN over a period since Jan'12 whilst the companies Current Liabilities ( the amount owed to others) is UP.

I wish you all the very best in these difficult times.

Customer service plays such an important role in peoples decision making when there are so many competitors around.

Finally - Would I recommend this company to a friend?

NO

Regards

slidewardrobesdirect

Our system is showing your first email from 13th Nov. and again the same email today at 11:44am with the same content:

Hello,

I am delighted with my recently delivered order. Been installed and looks great.

Was wondering about the iPod speaker?

Regards

We responded to this email at 11:57 once we realised there must have been some confusion about the fact that your order was less than £600 and therefore did not qualify for the Ipod Speaker.

That's 2 emails, not 4, we are sorry we didn't respond to the first email, but the question: "Was wondering about the Ipod speaker?" was not entirely clear to us given that your order did not qualify.

Promotions are run on a regular basis and depending on the goods you purchase, cart value etc, some orders qualify for certain discounts, others don't. In your case, your order qualified for Free delivery and £66 off, unfortunately, it didn't qualify for the Ipod speaker.

If that makes us not very nice people, we are very sorry

diyer44

Many thanks.

As I said, the doors are good but you are not.

It took me 4 emails to even get a response from you.

And as this site asks: Would I recommend you to a friend?

Absolutely NOT

My opinions and I'm free to make them. Nice doors, NOT very nice people

Regards

JaneyHobbs
5

Customer Service

5

Quality of website

5

Value For Money

A Truly Great Find

Having completed the installation of our new wardrobes I can only say WOW ! From the very simple ordering process to the per booked delivery the service I received was fantastic, the choice of colours is bigger than any of the other companies as well as the fact that they actually make the doors rather than just retailing them like so many of the websites out there something that really makes a difference in my opinion , I am absolutely delighted with my sliding doors a big thank you to you all.

nangie
1

Customer Service

2

Value For Money

Ordered My Doors In A Soft White Got A Sample Sent

ordered my doors in a soft white got a sample sent beforehand and yes the colour was a soft white however when the doors arrived they were more like a soft green I hadn't noticed beforehand as they were hidden behind some cappuchino doors that were also ordered. I rang up slide wardrobes direct and told them I wasn't happy and could they come out to look at the doors and the sample that they sent me as I have had 8 people look at the doors and the sample who all agree that the sample is white and the doors are different from the sample, I told the company that I would send some pictures via email for them to look at however when I rang the company back they have blocked all calls to my phone ! also the soft close fittings on 6 of the doors are not working properly ....this company obviously has had problems with other orders in the past as why would they have a phone that can block individual phone numbers....I would not deal with this company again and advise anybody else wanting to purchase sliding doors to look else where as this company's customer service is absolutely shocking

1
slidewardrobesdirect

Dear Guest:

We do NOT block any customers from contacting us. If you are indeed one of our customers, please send an email to us and we'll be more than happy to deal with your query.

Kind regards

Slidewardrobesdirect

newquay1
5

Customer Service

5

Quality of website

5

Value For Money

Great Service

Just wanted to say how pleasantly surprised I am with our new sliding wardrobe doors. Excellent product, excellent service and excellent delivery.

Browny40
5

Customer Service

5

Quality of website

5

Value For Money

Fantastic Quality And Service

I can't begin to tell you how pleased I am with the doors I have just received from Slide Wardrobes Direct. My requirements weren't particularly straight forward either as I have a built in Ikea wardrobe interior that I wanted to complete with sliding doors. The interior has drawers, so I needed wardrobe doors made to a very specific size so that I could still open the drawers. I spoke to [name removed] and explained what I needed and he sorted the order out over the phone. He was very knowledgeable and told me which doors would best suit what I needed. The doors arrived just under three weeks later, exactly to the specification I had asked for. My brother fitted them, and they look fantastic. A special mention must go to the delivery driver too, as he helped us take the doors upstairs and was lovely.

I can't recommend this company highly enough. A great experience, and if I ever need sliding wardrobe doors again, I would go straight back to them.

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