myPOS - www.mypos.eu

Mypos looks like a company that helps money laundering. That is why they try to show that they are tough on checking document that they do not understand.

In Sweden there is no other taxi licence. They want same documen again and again. I hope no swedish company try to open mypos account. I spend lot of my veluable time with this Mypos company. I am very sorry. I have to throw away to trush MYPOS Go 2 with debit card.

I have no time to return that and demand to get my money back.

The guys of the company created false and illegal charge back to our customers.

After completing all our services the card holders paid us with their cards present to our pos machine.We have messages from them how good we are and they are happy with their experience from our team.

We are in contact with the card holders and they deny any charge back because they are satisfied with our team and we have their reviews online as well

The mypos except from the chargeback they don't give details on purpose because they take our money without informing the card holders.

As you understand obviously they are bad and there are many chargebacks with the same case from other companies.

We have presented the issue to our lawyer in order to post them in the embassy of Ireland in Greece in order to put them on trial and get back our money

Before one month They guys moved from Bulgary to Ireland in order to avoid the recession and law. Don't give them your money .

If you are bussines Don't trust this company with a barge pole, there is no customer service There are hidden illegal policies and They are late if they answer direct calls.Your payments are not safe because anytime they want they dispute and block accounts cards and pos machines without reason or explanation.Horrible taking of my money Don't trust this scaming new company. I was 3 years with them and use their pos machine.

One of our mutual guest disputed the transaction after 5 months they take my money from my account and they blocked account card and my pos machine.

Without any reason or explanation. If you have business do not use them they are not able to support any disputes because they don't have legally department to support business at credit cards. A newly established company who they contact only by email since they don't have lawyer for their cases.

Don't risk the payments of your customers with myPOS because in any reason of dispute you will loose your money.I hope all of normal business understand how illegally they take money by them.Use better and honest way to get paid.

2 money transfers made 2 weeks ago and the money are not transfered into beneficiary’s account or at least back into my account. The customer service persons have the same “the issue is escalated into the relevant department and once we will have an answer, you will teceive an email”. So the mkney in the meantime are “vanished” and nobody is saying nothing about anything. All the rest is working properly, but don’t bet in this. You never know when your money will dissapear, as mine did.

Update on 13.12.2021:

The transfer order to Mypos with the request to transfer our bank balance immediately has still not been carried out, although Mypos received all the required documents on December 7th, 2021.

There was also no written confirmation by e-mail. The customer support only informed us that the order was currently being checked. More details could not be given.

We have rarely seen this kind of treatment for customers.

Update on 17.12.2021:

We haven't received any response from MyPos.

Today we have sent a last reminder to MyPos to immediately transfer our bank balance (52k euros) now. Otherwise we have to take legal action against MyPos.

We will continue to update this information.

3 December 2021We had a company account with Mypos. Despite still valid debit card (valid until 03/22, last 4 digits 5612) and a bank balance of over 52k euros, this was suddenly deleted in summer, as we could not use it for a period of time due to Covid. I was then asked to open a new account, which I did middle of October 2021. I have been waiting now since then. For over 6 weeks now I have been put off. I have often written to Mypos. I talked to Mypos on the phone. I used the online chat and the mail service. All without success. Just consolation. Even with written contact, it is apparently not possible to get any proper answer or at least a confirmation that the e-mail has arrived: You have to call and to ask them whether they have received the mail or not! The statement of the support team is always the following excuses: "I understand sir, I will notify our internal department again, but I cannot do anything more. I end this chat for now" I am waiting now almost 6 weeks for a decision. This is absolutely not acceptable. I have set a final deadline to send us a decision until today, the 3rd of Dec 2021. Again, no answer, nothing. I have also sent a transfer order to transfer our bank balance (52k Euros) to another account. Today I asked customer support for confirmation. Again, only excuses. If this also remains undone, I assume that either something works absolutely wrong in this company, or something much more serious is going on there. In this case we must take legal action and we also will inform Companies House Investigation and the Financial Ombudsman.

I started using myPOS in 2018. At the beggining everything was good. In 2 years our POS sale was tens of thousands of EUR went throught on them. I even moved my 2nd Company's account there... But after 2 years I think our money is in the worst hands ever.

- My card and my account is been blocked by this company since the 10th of July 2020.

- Since this time they are not only just blocking their services (which is fine because I dont care anymore), but they have taken away my money too.

- The reason of this whole procedure is the fact that I temporarily suspended my business as an entrepreneur. (By the way this is very common in Hungary especially these days... No Hungarian Bank closing/blocking an account because of this)

- Its been more than 8 months since they have taken away more than 1000 EUR that belongs to me. Since this amount of time during the way they are handling this issue I have witnessed total lack of professional support, total lack of the safety that I should feel when someone is handling my money, and total lack of care and understanding.

- Despite contacting both on emails and on phone altogether more than 20 times I was given confusing orders what I should do, and many times even the support didnt know how this whole procedure should go. Basically they are using my money and it seems they dont want to give it back to me.

We are moving to REVOLUT. I reported both Hungarian, Bulgarian, and UK authorities and commercial bank regulators who are strictly supervising the European financial institutions. I will hand over all the documents, conversations both written and spoken, and force them to act and do what is necessary to be done to prevent taking money away from clients like me. Not even 0.01 EUR ! This is the worst thing a "financial service provider" like this company could do with a client.

- As a company owner with more than ~20 years of experience in the Hungarian platform I will inform all my business partners, Hungarian company owners, decision makers, friends, friends of friends, every single potential customers of yours, on every single platforms, every single media surface you could possibly imagine what kind of service you are giving, and make them think it over which company do they trust to handle their money. This is serious.

Bravo! This is the perfect way how to loose a good client with no reason. And it is not about the blocking. It is everything else what happened after...

So just to make it clear. I want to warn everybody!

1. The more of your money is laying on your myPOS account, the more vulnerable you are. They can just make up whatever reason to block your account and take away all your money. YES. THEY CAN DO THIS.

2. You can't go in their office, to make a claim. They are in Bulgaria. (Yes. In Bulgaria.) So the only chance to talk to them if they answer your mail, or your phonecall. And believe me. When they take away your money, they are not eager to do these things.

3. Every single time when your costumer makes a claim you will lose. Lose money: 50EUR each case on day 0.! That's how myPOS start these cases. But you will lose time too because it takes months to prove your right. And you will lose your patience and your manner too. Because guess what! myPOS represents you in these cases! Not you for yourself! So you can imagine the result of these cases. And even when it turns out you did right everything and the transaction was rightful and you did nothing wrong you dont get back your 50EUR. But usually at the end of these cases you will lose the transaction amount too. Imagine if you get 3-4 such claims a year. That can easily happen. You lose 1000-2000 EUR/year even if you strictly followed every rule!

Used izettle for a year just swapped to MyPos and it’s so much better. Costs less, get money quicker, has SIM card I could go on. Wonderful service and company. 10/10

Purchased MyPos combo through the UK distributors perfectpos. Got a discounted rate of 0.99% which saves me quite a lot compared to sumup. Had fantastic customer service from perfectpos and MyPos. Machine and app work perfectly, money goes into account in seconds. Highly recommended card service.

A friend recommended I check out MyPos and after reading some reviews I was dubious but my friend was raving about them so I decided to give it a try. I searched for the best price and ended up buying 2 machines from amazon. The rate was almost half what I was paying with izettle so that was a good start. I had to provide some identification to get the account open but it was quite easy.

Been using it for a few months and have to say it’s brilliant. The app is so simple and does do much, we send payment requests, take payments over the phone and having a SIM card makes it much easier than my old machines. Money is in the account instantly too so another big bonus. I really wish I’d swapped earlier it’s much better and almost half the price!

I would not recommend mypos. Customer service is very poor they don't care about customer.they are not helpful and supportive. Avoid