Intergas Boilers

Advised by our plumber to opt for intergas. TBH had never heard of them. 7 years in and hasn't missed a beat in a 4 bed 3 bathroom semi. Very happy ????

We are told - 4 years after installing - that our model needs to be stripped every 4 years due to its poor design becoming apparent. Costs us several hundred pounds, which should be paid for by the manufacturer if they cannot design it properly. Never again.

What can I say?

We had an Intergas Boiler installed two years ago. For the first year it was absolutely woeful. Didnt heat water reliably, had problems getting radiators hot and continual banging at the boiler and radiators.

It was finally diagnosed by an Intergas engineer who found a fault. It then worked great.

Now we pay a yearly maintenance fee but the service is poor. Last year they were late. Today we waited all day and no one showed up. Not even a courtesy call to explain.

Please check out the dates of these reviews, Many of them were written over a 3 or 4 day period in May 2018 and all were given 5 stars suggesting to me that these were written by the same person and are not valid reviews SO BEWARE

Bought my second Intergas boiler having moved to the south coast. One month before the guarantee expired, the ignition system failed due to a pcb fault. I rang intergas in the midlands and the engineer asked me how far was I from Southampton as he had a call there the next day. He turned up at 8.00a.m. the following morning and changed the board which was sent to Holland for analysis. Now that's what I call SERVICE!

Absolutely fantastic boiler.

When I first bought my house I replaced the boiler with a Worcester Bosch 24-28Si series 2. What an absolute garbage boiler that was. Noisy, kept breaking down, kept losing water pressure and having to top it up. Hot water took ages to warm up. The service man had so many visits I thought I knew him.

Last year, after only 10 years of the Worcester boiler I bought an Intergas hre 24. What a lovely boiler. No problems, serviced for £82, quiet as a mouse. Heats the house up in no time at all. Hot water can get very hot when you've used the central heating, but just run it and it stabilises to a comfortable temperature in seconds.

Saw one of the earlier reviews about the water burning a child's hand, if you let your child near a hot water tap then you need your head examined. Just let the tap run and it'll settle down to normal temperature.

Think it's a brilliant boiler and with a 12 year guarantee is difficult to beat.

The Intergas is probably the best boiler on the market for reliability & I don't quote for any other boiler.We always do our registrations on-line and make sure its confirmed nowadays, because like many others (even though we are Platinum installers) we have had lost registrations in the past that Intergas will not honour, which as Installers has put us in the position of carrying out their warranty work free of charge inc the cost of parts, so we can keep our good reputation with our customer.

So even though we love their boilers we don't rate Intergas very highly as a company. (that said we don't rate many boiler manufacturers very highly, TBH most of them have stitched us up one time or another)

The external expansion vessel can be an issue so we try to fit the external expansion kit wherever practical, it makes for a neater job.

I'd suggest that the job you get is in many ways down to the installer, clean the system up and fit a filter (or scale reducer in hard water areas) and you should have little trouble, decent installers will always have a look 1st if your boiler fails to make sure its not controls related

In November 2017 I puchasd an Intergas compact hre36/40. When the central heating is on the hot water comes out at the same temperature. INTERGAS say that is normal and just allow the water to run until it has cooled down. Try telling that to a six year Customer service is rubbish, they do not reply to e-mails and are always "out of the office and willget back to you asap". Needless to say they never do.

their catalogue shows a very neat compact boiler but it does not show the huge mounting frame fitted.

The boiler is very good at what it does but the fact is the DHW problem is inherentand should have been fixed long ago

I have just received a quote of £165 inc Vat to fit a tmperature control valve to fix the problem. 

We purchased an Intergas boiler a year ago on the recommendation of our plumber. After a year the boiler developed a leak from the heat exchanger. After calling the company I was informed they had not received a warranty registration. I contacted my plumber who professionally installed the boiler. He assured me he posted the warranty card to Intergas. The plumber had his copy, the work had a building control certificate and he had copies of the boiler installation checklist and serial number etc. It is not clear if the warranty card was lost in the post or at Intergas or not registered correctly internally. After calling the sales rep and the service manager, both the plumber and myself have simply been told, cannot do anything to help resolve the issue. The only option was to send someone out at a minimum call out charge of £300 ! Almost 50% the cost of the boiler. I have many properties and my plumber installs regularly, neither of us would ever use Intergas again. As a final insult I wrote a complaint to the M.D. of Intergas, who could not even be bothered to reply or acknowledge my complaint. DO NOT PURCHASE A BOILER FROM INTERGAS.

I got hooked on Intergas boilers when a colleague mentioned them to me a few years ago, since that day I have fitted many Intergas boilers and never had an issue with any of them....

NOW I DO NOT install any other make as reliability of plastic parts were an issue with the well known brands and that's why I jumped over to Intergas.

The reliability and build quality is 2nd to none, warranties generous and if the customer wants to extend in the first year it's very economical at less than £200 for an additional 4 years parts & labour thereabouts.

I was so impressed that I have the brand fitted at home and so do my family and friends, this I believe speaks volumes as the last thing you want at home is a broken boiler.

After every instal I call the customer and ask if all is good with the heating and the usual response is, "The house has never been so warm and the hot water is so much better!"

That's why I Only fit Intergas boilers, easy to instal, setup and maintain.

If your in the market for a new boiler or an installer looking for a change i would fully recomend Intergas.