Nationwide Autocentre www.nationwideautocentres.co.uk

Fast efficient servic was very polite and did a great job cane out at a tune that suited me great service

Nationwide picked my car up after an accident and also dropped it back off at home for me. He couldn't of been more helpful! Very happy

I took my Toyota avensis 55reg for free brake pads for a life.But this deal only valid if you change discs also.So I paid over a 100.Drove about 5000 miles and discs started to judder.Took back to HAlfords for a check up.They suggested to change discs and pads again,so I done again and again paid over 100.5000 miles later discs started to judder again!I think they are using cheapest brand they can get hold of.I won't use them again.

I came to Halfords Autocentre for a free brake and engine checks and got my vehicle back in messy condition: some of wheel bolts wasn't tight enough, engine cables were loose and not on the right place, an engine and around it was dirty. Front right wheel made a noise after free check, mechanic used my tools and left them dirty plus a cover on my tool box was damaged also someone was checking what stuff I have in the car boot and the first shock was that I found my car unlocked on car park!!! I wanted to complain and take a legal action but next day had to go on a long holiday... I don't recommend Halfords Autocentre at all!!!

I PRESENTED MY 2 LITRE DIESEL MONDEO TO THE ABOVE BRANCH FOR A FULL SERVICE PAID IN ADVANCE AND BOOKED ON THE INTERNET,ALTHOUGH ONLY A INTERIM SERVICE FOR 85,000 WAS DUE ,I ASKED AND PAID FOR A FULL SERVICE. ARRIVED EARLY DROPPED OFF THE CAR AND WENT HOME.3PM THE SAME AFTERNOON" YOUR CAR IS DONE SIR IF YOU WOULKD LIKE TO COLLECT IT". ON ARRIVAL I WAS TOLD OF REPAIRS RQUIRED THAT TOTALED NEARLY £1500,THESE INCLUDED REAR DISCS AND PADS CALIPERS WILL NEED TO BE CHANGED AS WELL AS THEY WILL PROBABLY BE SEIZED,3 NEW TYRES TO BE FAIR THEY WERE LOW THEY WANTED £200 GOT EM DONE FOR LESS THAN A HUNDRED ELSE WHERE, AND YOUR ENGINE MANAGMENT LIGHT IS ON WE HAVE DONE A DIAGNOSTIC CHECK AND YOU NEED A NEW TURBO £500. WELL I THOUGHT MIGHT AS WELL TAKE IT TO THE SCRAP YARD.DROVE HOME 3 MILES DIPPED OIL AS BLACK AND THICK AS THE DAY I TOOK IT INTO THEM (CLEARLY NOT BEEN CHANGED) FUEL FILTER/OIL FILTER NOT CHANGED . SO WHAT ELSE HAD THEY NOT DONE?. THEY HAD NOT CHECKED THE LIGHTS AS I HAD A SIDE LIGHT OUT FRONT AND REAR. SO HERE WE ARE 2 MONTHS LATER AND UNFORTUNATELY ITS MOT TIME, TAKES IT FOR ITS ANNUAL TEST NOT TOO HALFORDS I MIGHT ADD AND HEY PRESTO IT FAILS ON SOMETHING THEY NEVER MENTIONED A WORN BUSH ON OFFSIDE SUSPENSION . YOU DRAW YOUR OWN CONCLUSIONS ,YOUR MONEY IF YOU WANT TO WASTE IT BUT HALFORDS WONT BE HAVING ANY MORE OF MY HARD EARNED.HAD TO PUT A RATING NOT EVEN WORTH THE 1 I PUT .

Took my car to Halfords autocentre Sittingbourne kent for 2 x tyres and tracking, only to be told that i had a problem with the ball joint, quoted £145.00 to fix which I paid as car was all over the road, then said I also needed a new nearside hub that would cost me a further £245.00, refused, drove car which was like driving on ice and took my car to my local mechanic who I have used for many years, he took one look at the car and said the tracking was well out, and the car should not be driven, he recovered the car to my local kwik fit who corrected the tracking and no further parts are required, mechanic also stated that the part they changed being the lower suspension arm did not need changing as he had only put a new one on 12 mths ago, went into Halfords to complain, manager told me he would call me back by end of play the day..... you guessed it no call.

STAY AWAY WANNA BE MECHANICS

Took car for a free MOT using a voucher from a windscreen repair. Didn't get a phone call so called to follow up only to be told it had failed. They offered to provide a repair price. Later in the day was told it was close to £600. It apparently needed a new front caliper (binding), new front pads and discs, new handbrake cable as seized so much it couldn't be attached any longer and large imbalance in front brakes. They also recomended new front springs due to corrosion.

Clearly there was a issue with the handbrake in that the cable was dislodged on one side. This was connected back up in less than 5 minutes (including wheel removal). Vehicle was then tested the next morning at another test station and passed with minor advisory for slightly corroded discs. Rear brakes were fine, handbrake fine and brake performance comfortably within MOT standards.

I can only guess that they felt the need to exaggerate the work required. I have contacted trading standards and VOSA to investigate.

Listening to the advice and explanations given to customers in reception, I wouldn't trust them to change the air in my tyres !!!!!

I took my car to halfords Filton Bristol for a service and MOT. THe car needed some welding and durig this they set fire to the rear seat. All this after they explained the reason for the high price of the welding is due to the time taken to be careful! They did replace all the seats with some from a scrappy, although they are black and the original ones were light sand colour. There is also black burn marks up the rear internal plastic, which has been melted.

After speakgin with the area manager, he offered to search for the correct seats and replace them. No mention of a refund on the price I paid for the service and MOT dispite they setting fire to my car.

Very dissapointed with Halfords and will not be recommending them to anyone.

dont go near halfords widnes pretend to be experts that take week to fix your car find new and different faults which they just try and charge you more and more for rip offs BEWARE!!!!

I booked to get my car serviced a week ago. I work so I had to make sure it was on a day off. I was told on the phone it would take 'a few hours'. I dropped it off in the morning on the day and was told it would not be ready until the end of the day. I therefore travelled by bus to run my errands for the day. As my bus passed the autocentre in the afternoon I could see it hadn't moved from where I had parked it in the morning.

I received a phone call at 4.20pm to say he hadn't had time to service my car today due to more work than expected was needed on other cars. I received an apology but when I questioned the fact that they obviously book in too much work that they can cope with on the day he argued this point. Well obviously that's the case hence didn't have time to do my car. I felt frustrated as didn't feel the apology was sincere as he didn't acknowledge my point.

I will not be using Halfords autocentre again and would not recommend to anyone.