4 Seasons Conservatories - www.4seasons-conservatories.co.uk

We found Four Seasons Conservatories via an internet search promising to deliver top service, quality and everything else you would wish for to draw you in.

We paid 20% deposit up front and then after about ten weeks they got a company called All Aspects Construction to build the base 5.4x3m. 

They used standard polystyrene for insulation, I was none the wiser at the time, but found out later they should of used Kingspan. Months later I decided to extend our patio I made more alarming discoveries. I found they had laid one side of the bricks 60% over the edge of the base and into the mud. Also the base was only 13cm deep instead of the MINIMUM 40cm that it should have been for full length windows (no dwarf wall), which is was just shocking!!

A few weeks later Direct Conservatories 4 U (a lovely company to deal with) delivered the conservatory in early September and then the fun really started. We rang the sales rep first and he kept fobbing us off saying he would get someone else to contact us about building it up and he never got back to us and would not answer the phone. Not long ago I learnt that DC4U will NOT deal with Four Seasons any more due to the way they treat their customers.

I ended up ringing him daily and emailing every few days to get an answer and after a handful of excuses he and his labourer eventually turned up around 20th November 2021 to start construction. Looking into his eyes I could see straight away that this was going to go wrong, he looked like the wrong stuff & did not want to do the job.

So when he started building the frame, he built it out of square and wondered why he could not get the end post in, because he built is crooked it and was 7cm out of square, plus he cut the sill too short at the front and he denied it, even though there were offcuts in the skip. He walked off site blaming the frames being the wrong size leaving my partner very upset.

In the end I binned him off to prevent more damage to the goods & we hired a genuine professional Mark Evans Windows & he was extremely good. I then just had to arrange another piece of sill, the plastering, floor self levelling, electrics & so forth.

Have Four Seasons have EVER existed as a genuine company? Could it be that they are a false entity in which All Aspects Construction are hiding behind, using false office bases & locations? (maybe, maybe not). Four Seasons website disappeared in July/August time as well. Were there others involved and he is in cahoots with All Aspects?

All Aspects Construction also runs a company called All Aspects Conservatories & that website is set up similar to the Four Seasons website.

Tried contacting the Consumer Helpline who are part of Trading Standards, but seem to be getting nowhere fast, even after they guided me in sending pre court letters & warnings (letters would bounce straight back). However to this day I still pass along information in hope..

Solicitors are ridiculous money & it leaves myself and many other customers upset, dreams broken, out of pocket & nowhere to go!

By doing some research, looking at other review sites (Trust Pilot mainly) it looks like they have operated under these names in the past

Prestige Conservatories & Orangeries

South Downs Conservatories

Cole Thomas Conservatories

Lifestyle Conservatories & Orangeries

Apex Conservatories

Also recently three MORE companies with identical websites have appeared, I am sure there could be some affiliation, due to all the hallmarks.

AJ Conservatories & Orangeries

Designer Conservatories & Orangeries

Seascape Conservatories & Orangeries

It seems that they are selling people the same dross as the aforementioned companies. 30% off, 4.77/5 on the reviews & so on.

Like several others said all the supplies are farmed out and you pay when each bit is done. Broken panel in the door as they stood it all up in the garden when all the bits arrived from Yorkshire! Gales the next day and none of it was secure, lucky to lose just one panel which I ended up paying for a replacement!. Had the base done and that was it. No replies to e-mails or phone calls. Got somebody to erect it through a friend. When I told them that in an e-mail they did reply to tell me to ask this chap to contact them as they had 10 more to do! Bloody cheek.

I am talking about Four Seasons Conservatories and Orangeries. They are complete charlatans! Their usp was They do all the work in house, no farming out jobs. After delivery of the frame and glass it took months of badgering before they laid the base, then I never heard from them again! After threatening legal action I was contacted by an independent conservatory fitter who told me four Seasons had contracted the job to them. He sourced he a plasterer who alo did the first fit electrics. I was then told the base had been laid too high and completely uneven with differences of over 2cm in height! I have tried every method of contacting Four Seasons but get absolutely no reply. I then was told the first fit electrics are also all wrong so now I have a shell of a conservatory with holes in my new walls in a the wrong places, a base that needs to be broken up and done again and I'm having to manage and source the work myself! The figure Four Seasons quoted is a distant fantasy and they are nowhere to be found. Never never use them please!

I experienced the same. Base installed, parts arrive no further action. Hide behind mobile numbers and email addresses as website offices do not exist. The surveyor who visits once and then never uses his name working in conjunction with someone he worked with at Lifestyle conservatories which went bust in February 2013.

Bought an update to our old conservatory. Dismantle and take the old one away, modify brickwork, install bi-fold doors and a new window. Install new light-weight tiled roof with velux windows.

All the pieces turned up at our house pretty much on time. I'm hoping that at least they are correct. Then the trouble started!

4 Seasons Conservatories would hardly answer emails or texts and would not answer telephone calls.

If they did reply to emails they were one liners and there was never a name on the email.

Soon came to the conclusion we'd have to pay someone else to do the job.

There web-site is a sham and their office in Southampton is a virtual office with no-one there. I've sent two letter signed for delivery and they've been returned.

I'm not sure how they're making money out of this; maybe they get a fat commission from the window and roof company and then leave their customers in the lurch, who knows?

This has been an expensive mistake. Please don't follow in our footsteps.

An absolute shower! Avoid!!! They promised the earth but never delivered. Should have been built in 4 weeks - that was a year ago!

Excuse after excuse, then no communication for months. I’ve been left with a building site and an incomplete building for which I’ve paid a fortune. Now having to find someone else to complete it… AVOID THIS FIRM!

Under no circumstances use Four Seasons Conservatories & Orangeries. The sales rep visits your home, gives you promises saying it takes between 10-12 weeks from quote approved for building works to start and takes 2-3 weeks to complete. 6 months later after numerous phone calls, texts and emails being ignored, asking when works will start, we had to get another builder to erect the conservatory costing us more expense. We are still waiting on a set of french doors which we have paid for. They have also operated under different names such as Prestige Conservatories and Fair Oak Windows. They are not registered with Companies House

We placed an order on 29th August 2019. The tradesmen came to erect the conservatory and found that it was the wrong size, so they fitted what they had and filled the gap with some boarding.The stricture did not fit against the wall and no guttering was added. It is now October 2020 and we have had water coming through the boarding and gaps and pieces are handing from the ceiling. Two rooms have water coming through the wall of the house affecting the brickwork and plaster. Fortunately no electrics were added to the conservatory, so we do not have any problems arising there. We have written, emailed and left numerous messages over the past year, with no response. We need this rectified as we are facing another winter with water coming into the house and an unsafe structure attached to the outside. I wish I could put a negative score on this review. I also paid the deposit and then found that each trades-person that came required their payment direct, which means I had paid for this. I feel that I have been taken advantage of as an 81 year old woman. PLEASE DO NOT USE THEM!!!

Had a conservatory added to a new build house . Rising damp noticed within 6 months in the conservatory, then noticed the floorboards were starting to come up. After some investigation it was determined the foundations of the conservatory were failing and the damp course had failed - both basic and major flaws. 4 seasons had piled but for the raft used only a 4.5 inch base - thats less than my shed is built on.

They had a ''structural engineer'' come round who then said to put a cubic metre of concrete on each of the two far corners of the conservatory which 4 seasons did. This stopped the movement but did not fix the underlying issue or the existing movement which had already taken place.

I had to repay for the wood flooring myself and they would pay no compensation. Needless to say after 5 years we had it taken down, foundations ripped up and a proper extension built by qualified builders.

Buyer beware.

This company must not be used by anyone if you do want your peace of mind. If I had seen these reviews before using I would have run away. They are rude and aggressive on the phone and are not professional at all. A year after doing our conservatory we have not received a certificate of completion of work and the roof of the conservatory is leaking. They don't care how you feel as a customer which is a shame. Horrible.