Lancashire Double Glazing - www.lancashiredoubleglazing.co.uk

I am still complaining about my orangery rood after 4 years must off been back to it 8-9 times. Its was installed poorly. The fibre glass leaked in several places, the two lights leaked took several visits to resolve. No the fibre glass what they painted is flaking all over. Resolve in 8 weeks a joke. Trying to get an appointment for some one to come out a joke. All I want is a roof what should of been done correctly in the first place.

Like everyone else. Initial window and door installation was excellent. Not the cheapest company, but was offered a 10 year warranty, UNTIL things started to go wrong. The after sales care is absolutely disgusting. No replies from emails. Staff dealing with our complaint just leaving. For over a year we have been trying to move forward with LDG. Our initial complaint that the door has faded. Apparently I have caused this by washing it with a mild detergent solution half a fozen times. The paint has started peeling off on the inside. Door leaks. Apparently none of this was considered by the manufacturer to warrant a replacement. It was pointed out by a spray company that it was pointless re spraying as the actual front (composite) door is bowed. Again contacted LDG and the reason that the door will not be replaced actually made me laugh - it is not bowed enough ????. So to come down one morning to the door wide open and my house freezing. I was particularly not amused at this latest change of events as I have 3 dogs.

I advise people to shop around and save your money. A designated complaints department should be implemented as a matter or urgency. The last contact I had with LDG was in September when they stated that they would contact the manufacturers on 2nd Oct. Emailed beginning of Dec and once again no reply i have on numerous occasions requested CEO email or contact details, I was completely stone walled.

I am now shopping around for a new front door. I am just so relieved that we didn’t employ them to build an orangey.

Lancashire Double Glazing is possibly the worst company we have ever dealt with. Four years ago they began work on an extension to our property and we are still sorting out the mess they left behind.

Over a period of 18 months they returned more than 20 times to the leaking roof until we decided we had had enough and (successfully) sued them in court for breach of contract. They failed to co-operate with the directions of the court and even failed to turn up for the hearing.

Despite what was promised in their fancy brochure and sales patter, we witnessed appalling examples of their workmanship, found their “project management” chaotic, and attitude of the management disgraceful.

This review is long overdue!

We needed a new front door.

Process from start to finish was very efficient.

The salesman, measurer, fitter, contact from the office was second to none.

We were informed every step of the way by text or phone call.

There was no problem when we had to re-arrange the fitting date.

Wouldn’t hesitate to recommend LDG

Excellent service. The team fitted all the new aluminium doors and windows efficiently. They look good and add to the quality of our premises. We will be using LDG again.

Thank you

LDG have just finished a large porch on the front of our house in lytham , from start to finish everything has gone so smoothly.

They applied for planning etc for us and apart from paying on time we havnt had to do anything .

They turned up everyday they said and left the house spotless each night.

We are so happy with the finished job

Big thank you to all at LDG. From start to finish the whole team have been amazing every step of the way. I have had all new windows and a conservatory and I couldn’t be happier. Kept in the loop all the way through the process and after gain three other quotes LDG was 100% the best value. Will be using again as well as recommending to others. Thanks again.

Had new windows and doors fitted, was a bit nervous but these guys arrived, full team all done in the day, and wow, they cleaned the windows and tidied up, left my place spotless Thankyou will recommend to all, great job

I’ve had work done before by Lancashire Double Glazing, I rang them on Monday as I had a tweak that needed doing to my door - amazing after service care engineer came and sorted the problem and now it’s sorted, I have never known an after care service like this amazing - so much so I’ve decided to replace my existing LDG French doors to Bi fold doors and replaced an old window especially to help with the energy cost to my household - thank you LDG for your service and especially the after sales service you have been brilliant highly recommended - great service as always

Lancashire double glazing sell the dream but deliver a nightmare.

I cannot recommend LDG, you’ll pay more and receive an inferior product fitted to a low standard.

Please stay away from this company. Despite all the promises they simply aren’t equipped to deliver. This is due to poor comms with us and between each other. Except for when payment is considered to be due.