Nexternal www.nexternal.com

Twelve years ago, with sandy feet but no toes in emerging e-commerce waters, we were approached by Nexternal Solutions. Their integrated application and powerful yet user-friendly eCommerce platform was on a completely different level than anything being offered by banks and other ASP's at that time. We chose Nexternal to manage all our direct to consumer wine sales in 1999 and never looked back. New providers have proliferated in the decade since, but Nexternal Solutions is still next to none when it comes to innovation, service, and dependability.

The application is extremely powerful, flexible, secure, and accesible for both customers and back-end administration. We have experienced rock solid dependability with zero down time or data loss. Reporting and analysis options are extensive, while intelligent, appropriate new features are added regularly. Follow-through and responses to questions, programming requests, and other inquiries is personal, prompt and professional.

Nexternal Solutions has transcended the traditional vendor/service provider model and become for us a valued collaborater and business partner for Lewis Cellars.

Dennis Bell

Lewis Cellars

Napa Valley, CA

Wow! I have never used an order processing system that is as user-friendly. I have been continually amazed at the capabilities of Nexternal.com's system. I have always dreaded the task of managing our product catalog for our website but since upgrading to Nexternal.com, I have found myself completely willing to tackle it. Nexternal.com's system has most definitely simplified our product marketing updates and even made it enjoyable for our product manager.

It took no time at all for us to begin to receive positive and encouraging comments about our checkout process. Comments about everything from the visual appeal of our new shopping cart to the ease of completing the checkout process. From our perspective as the retailers, I have really enjoyed the functionality of the shopping cart and seemingly endless marketing possibilities of it. Thank you for such as refreshing concept in E-commerce shopping carts.

Our Customer Service Representative has been extremely responsive, as well as, a tremendous help in assisting us through the difficult task of transitioning our entire product catalog. I am absolutely in love with the concept that I can call my assigned Customer Service Representative and speak with the same person each and every time without having to explain any ongoing situations or details. It is terrific to have that one point of contact and not have to attempt to navigate our way through an entire customer service department every time we have a question or request.

We have had a 25 - 30% increase in completed orders. From initial data, it seems that we have a far greater conversion rate than we did with our previous shopping cart provider.

Nexternal's eCommerce system gave us the tools we needed to drive traffic to our store, allow customers to share our products on social networks, and complete their shopping experience with ease. It has really helped our business.

I could not be more happy with Nexternal. My customer conversion is up 45% since I made the switch. Although I am a small merchant I love that I have the same system that some of the biggest companies in the world use. Highly recommended.

Nascent Commerce appeared to be difficult to use at first. Once, I sat down and worked on it I really got the hang of it and I have setup a great store. The other benefit is that you get a free month without needing to give your credit card upfront. I have signed up but I like the fact I didn't have to worry about some jerk company's reoccurring charges. I've called companies like that in the past and told them to cancel my account and have still had charges for four months that had to be given back. Great product. Setup a fake account to experiment with and then get your store going. This is a great way to get experience with Nascent Commerce and get the most out of the first month of free service.

I purchased the software and its a bit slow loading products and for the price you pay to rent it and high monthly payments they should add the shopping cart to your site but you have to pay or do it yourself. Not happy with the service for the price I paid for it and the account rep does not real help for me therefore I do not recommend Nexternal.com

Find a different cart than Nexternal.

We've used a few e-commerce "carts", and we found Nexternal is a great e-commerce solution. We tried their 15 day free trail and really liked what we saw. They offered full service setup to match our old site. We now have an easy to use shopping cart, and quick order processing with integrated credit card and shipping.