Brother Colour 1820C

The Brother Colour 1820C is Great when it goes but - can anyone tell me how to fix it when Error 41 comes up please? And, what exactly is error 41? Can't phone them as it costs $3.95 a minute to speak to anyone there and I refuse to pay for what should be customer service! . May have to chuck the machine (hardly used) and buy another brand.

Brother Multifunction machines are cheap - because they must make huge amounts on the ink.If you absolutely must buy this machine - use cheapo ink as I don't think using their own ink makes the slightest jot of difference when you get the famous Error 41 (Print head dead - though it works just fine in test mode!)For inkjet, stick with Epson or HP, for lasers, Brother are not too bad - but mine seems clunky and noisy - and only seem to get part-filled toner carts when you buy them new - unlike HP which always give full toner carts. Bear this in mind when comparing costs - a Brother unit may only have half the stated page count before you need to buy more toner.

The newer machines are nice. I like the 1820c the best. I mainly send and receive black and white copies. I like the option of color if I want to copy photos. I print the photo from my computer and make additional copies on my fax machine. This is a replacement machine. The other exact model had a major failure about five years ago and it was replaced by Brother. I had the other unit for 1 1/2 years before it died. I upgraded to a fax/scanner with no telephone receiver at my office, and brought the 1820c home.

Easy to use, but no backup or support. Ours has just developed an Error 41 but we don't know what that means.

The Brother Colour 1820C has good colour, is fast, and is reliable. A great machine for phoning faxing and copying, a recommended buy.

Will never buy this model again Error 41 a main problem, when contacting a brother dealer, they wanted to send an engineer at an extortionate price cheaper to buy a new unit from a different manufacturer, I would avoid this model!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I find that the Brother Colour 1820C consumes vast quantities of ink due to a clean cycle brother have installed.

With the machine being barely 2 years old, error 41 has appeared on the screen requiring technical assistance which costs more for an engineer to come out than the machine itself. I would advise you to avoid this fax machine like the plague

My advice is - Do not buy a Brother Colour 1820C! Mine has gone wrong (error 41)after 3 years of only light use, it is not apparently worth repairing, and I will switch manufacturers because of this bad experience.

I would STRONGLY urge all future consumers NOT to purchase a Brother Fax 1820C. It's nothing but trouble.

It eats expensive ink - Brother has set this up so that it uses ink all the time on the unnecessary cleaning cycle. What a brilliant money making wheeze for them. Run a mile from the Brother Colour 1820C fax machine, as it is an absolute money pit.