Lyreco www.lyreco.co.uk

Company has a fantastic culture and principles. Working for a firm that sincerely wants to be the positive change they want to see. Gives lots of opportunity and encourages to grow a better career.

Terrible company - Whilst we were closed due to COVID - 19 (Restaurant) they sent a bill and then 2 weeks later passed it to their debt collection agency incurring a £35 charge. The business was closed and no unnecessary travel order by the government so only visited when i absolutely had to in order to make sure the building was ok. I have paid this as I can not be bothered with the hassle however I am appalled that in the current unprecedented climate, this greedy company have thought that this was an appropriate action. I WILL NEVER USE THIS COMPANY AGAIN, THERE ARE PLENTY OF OTHER COMPANIES TO CHOOSE FROM!

The prices to start off with were slightly high but acceptable for our core products.

However, after 3 months the prices went up without notice. This then made us check our other prices. We were amazed to see prices at least double what they should be.

We have now reverted to Amazon and Ebay.

Other than this thier deliveries were good but we did not like the rep coming round every week taking up our time.

After sending her several "thanks, but no thanks" emails, the rep turned up unannounced anyway. I followed up with a stern but polite email rejecting her request for another meeting, and got a staggeringly rude email in return. Lyreco are like the crazy partner who won't accept that the relationship is over. Avoid.

Seriously, if u are looking to purchase stationary, is best you choose other suppliers. When i first sign up to lyreco, it was really nice for them to called me and introduced themselves, but the call went on forever and they do asked some serious questions like "Why did you choose us" /"how many years have your company been in the business" and most of all you MUST have a landline which is a joke! Seriously all i want is to order some stationary ... When the sales rep called, i didnt have a landline number so i said i dont have one why dont you put down my mobile number instead. I repeated myself 5 times but the rep said we HAVE to HAVE a landline number! what the ...??!! I then told them not to worry about it, i dont want an account anymore. The person on the phone STILL didnt get the message and being soooo pushy and wont get off the phone. I ended up giving them a fake number. It took them 24 hours to set up an account for me which was a joke! Also the website is so rubbish, it is so difficult to navigate and hasnt got much products on it. If i CANT find what i want on the website, i wont mess around; i'd just go to a different website where i can order what i want instantly. After they created an account for me, the sales rep would called me every week and haunt me down!! They would ask WHY havent you place any orders from us as we have created an account for you! Bloody hell! Calm down! Its only STATIONARY!!! This is such a joke! Anyone who signed up to Lyreco, good luck!

I don't like pushy people and our sales rep from Lyreco is pushy. I like to order my stationery from whoever I feel like ordering from and have some loyalty to my main supplier. Along comes the Lyreco rep and before you know it he has set up an online account for my Company expecting me to use them as our main supplier. He tells me when he is coming to visit not asks if it is convenient and if I do not order from them on a regular basis I either get a phone call or he turns up with his Manager in tow demanding to know why I haven't ordered from them. He talks to me like I am a child too. The thing is the more he pushes me the less I am likely to order. I don't like him and I don't like the usual sales talk about family and holidays and the like. It so obviously fake and is intended to reel me in to make me think he is my mate, he isn't and never will be. He is due in next week and he will be told all of these things that I have written here. Lyreco stop with the pushy sales reps it just puts some of us off !!!!!!

The trick I fell for was the salesperson would advise 'we have gave you a certain percent discount of the marked price.' Only to find out that if you did your homework first and looked online;

1. You could have found the product cheaper.

2. You could have got the product cheaper as well including the VAT in the price!

I'd rather buy from Del Boy than from Lyreco.

Do not be naïve to this company.

The only good thing was items delivered quickly.

From the start, our sales rep was weird - would reply very bluntly and sarcastically to emails such as if I asked for a price for A2 Paper he replied "A2 paper???? We don't do those." If I placed an order under the amount eligible for a free delivery, he would harass me to add on toners and paper to the order to qualify for free delivery, if I said we weren't needing anything he wouldn't reply and go in the huff about it. We don't order stationery much but went to order stationery again for the first time in about a month and a half, I asked him for some prices for items (yet again, I didn't put down paper and toner as we don't require it right now). I got an email notification to say he had read my email, got no response. Emailed him 2 days later to ask if he got my email okay, yet again he read my email but still no response! We have now decided that our company will never be using Lyreco again or the rubbish sales reps!!!

I've worked for Lyreco for 2 years now and it's the worst company I've worked for the management are all spineless useless and have no people skills talk to us drivers like a piece of dirt treat us like dirt and try to bully you all I can say is good riddance to you all

Competative prices and great service. I can't fault the service I have received from Lyreco.