Alisan, Wembley

I can say that the Indian food I ate at Alisan was the best Indian food I have ever eaten. The service, kindness of the waiters everything was nothing but great.

It was my first time at the Alisan restaurant at Wembley. I thoroughly enjoyed the food and drinks. While the food arrived really late, my overall experience was great. I had a whale of a time with friends.

I had gone just lately for my bday noon-time meal and can only claim that this place is awesome, Paradisiaque, wonderful, pleasant. There possibly aren't enough adjectives to explain this places grandeur.there was starters, mains and desserts and all four folks had practically nothing to complain about, for our family, that says a lot and we were still talking on the subject of how good it was this morning. Our cashier was talkative and contributed his view on the menu which is something I completely recognize the value of and the chef came out to speak to us which can be something I wish more places would do while it shows an interest and appreciation belonging to the customers.Service was friendly and educated too. A wine was recommended to accommodate the dishes we had chosen and bread, butter and water was proferred rapidly.Mains included several different dishes, I don't recall what everyone had as we started sharing food that has a delighted promiscuity.That they are flawlessly genuine, I suppose this is my new favourite restaurant.

I've just had the worst restaurant experience in my entire life! I have been to Alisan three times before and the food and service was fine. This time my husband, my 2.5 year old and I didn't even get a chance to order the food. A waiter came to take our order. I asked what 'Young Chow' rice was. 'Mixed meat', he said rather abruptly and got very annoyed when I asked which meats exactly. Turns out there was seafood too which my husband is allergic to! He finally took our order and I asked for jasmine tea to drink. My husband was about to ask for his drink but the guys grabbed the menus and rushed off. When I said 'Excuse me, could you please get my husband a drink', he got very annoyed and told me that he would come back for that. Seeing the shock in my facial expression, he came back, slammed the menus back on the table and asked looking at me 'Yes, what do you want to drink then?', like he was doing us the biggest favour ever! At this point, my husband said he wanted to leave. I asked whether I could speak to someone else but the waiter kept smiling and saying 'Sorry, you feel this way'. He didn't look sorry at all and wouldn't call anyone else. I then said we were ready to go and the guy started moving the high chair with my daughter in it! Totally bizarre! I went to the counter at the entrance and asked to speak to the manager. The gentleman there said 'No, he is the manager' (smiling) and then both of them escorted us out!!!

Oh my God! I am still in shock. I feel utterly humiliated. There is something definitely wrong with this guy as there is no possible explanation or justification for his behaviour.

Please don't go to Alisan as this manager guy doesn't deserve his customers.

Grumpy and rude head waiter form what i saw! Other waiters as well could do with smiling a little bit and not looking so disusted. Food came cold. The rice smelt stale. Quite a bad experience unfortunately.

Had a great time with a group of friends at the new Alisan Restaurant near the new Wembley Stadium. Can highly recommend both going for cocktails and Dim Sum snacks or to sit down for a full-on chinese banquet!

The set menus are great value and make the choice easier! However, if going A La Carte we can vouch for the Baked Silver Cod in Rose Wine Sauce, Steamed Scallops Vermecelli and Venison Strips in Black Pepper and Garlic - all were delicious! And unusually for a Chinese Restaurant, the desserts were very tempting too.

Apparently the Head Chef is from the Manderin Oriental in Singapore - you can tell, it's well worth a visit!