
B&Q Brush Cutter/ Grass Trimmer
Value For Money
B&Q Brush Cutter/ Grass Trimmer

User Reviews
No Spares And Poor Service
I responded to B&Q's review section regarding the brush cutter I bought, but they decided not to publish my review which is shown below. Could it be that they did not want to reveal that if you buy one of their items which they have manufactured overseas then you have no hope of getting any spares, or might it be that they did not want UK customers to know that they were being ripped off compared with French customers
"No Spares for B&Q brand brush cutter/grass trimmer
I bought one of these about 18 months ago and it had worked pretty well, but the grass trimmer bumper was so badly damaged that I needed to replace it. Having removed the damaged part I then managed to lose the reverse thread trapped bolt which holds the bumper in place! I contacted B&Q for a replacement bumper & bolt but they said that as the item is manufactured abroad (China) they don't have any spare parts! So typical B&Q service - if you have a problem, don't waste your time asking B&Q. I have been unable to locate the correct size left hand bolt anywhere so it looks like I'll have to buy another trimmer. So, if you buy one of these, be prepared to lose money. If you travel to France the item is sold in Castorama at €68 which is less than £50 so buy one there and you'll lose less!"
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