A&M Energy Solutions - www.am-energy.com

DO NOT USE the Southampton branch, had gentlemen round to to do unrestricted survey for cavity wall insulation & was given a quote which clearly showed he had full access as he stated about, smoke detectors & suspended floors etc on the inside, also stated about 14 openings (i.e. windows & doors etc) & that they would need access to neighbours garden to insulate the extention (so clearly had full access to outside of property as well). Price was agreed & on date of installation, they suddendly announced there was some blockage in the cavitys & they wanted another £900 on top of agreed price.

Upon pointing out that their survey sheet clearly showed that their surveyor had 'ticked' the section that read 'have all walls been checked for suitability' they argued over several emails & phone calls that the surveyor didnt have full access to the property, then i eventually got a letter saying they were cancelling the contract because i wouldnt agree to their 'extra charges".

I have reported them to trading standards & i am looking to take them to court for their breach of contract.

Footnote, head office couldnt even bother to the 3 emails that i sent them about it either, so its clear that their 'business tactics' are indicative throughout the whole business/all branches.

Commission only salesman said the property was suitable for cavity was insulation. 3 yrs of condensation, mould and damp later an independant report said it should have never been installed. 7 months of complaining to A&M Energy solutions and never received a response but they did pay me off before court date. They later came back to extract it but just blew it all through the cavity and into the loft space and then left!!

Be very careful and make sure you are getting the correct info