Sealy Posturepedic Silver Pocket 1200- Napoli

Sealy Posturepedic Silver Pocket 1200- Napoli

User reviews
1.8

Value For Money

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Sealy Posturepedic Silver Pocket 1200- Napoli

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Sealy Posturepedic Silver Pocket 1200- Napoli
1.8 5 user reviews
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1.8

Value For Money

User Reviews

Guest
1

Value For Money

Horrible Bed

We bought this bed 10 weeks ago supposed to be medium we have had inderpendent tester out who found this bed to be firm we are now in the process of changing it.this bed has caused nerve damage to my wifes legs she has been sleeping in our spare bed for 3 weeks to get away from this bed would not recommend this bed to anyone WORST bed we have ever had.

Mr.Sumner
1

Value For Money

Worst Matress No Not Buy At Any Cost!!

We have had our matress for approx 3 years, after about 18 months both sides had failed. we now have a hump in the middle and are forced to sleep on the edges due to the poor structure. DO NOT BUY ONE waste of money. Poor quality

Mr_Dee
1

Value For Money

Unicase Design Failed & Matress Condensation Formed Mould

Like many people, my wife and I had been saying every year for many years that we 'must' go out and get a new bed, but we never seemed to get around to it. However, as we were due to move house in July 2012 we decided the time was right and so we went to a local furniture store we had used for several years to see what they had to offer.

In the end, we decded to purchase a Sealy Posturepedic Silver Napoli 1200 and made arrangements for it to be delivered to our new house.

The bed is still less than 6 months old, but has already developed sufficient problems to the point that we wish we'd never bought it.

First we noticed a problem with the Unicase design, which is intended to protect the springs and stop the mattress sagging, but which now isn’t performing its task satisfactorily.

Not only is the mattress sagging, but on one side you can hear and feel what I assume is a large piece of packing moving out of position as we get into bed. This can be pushed back by hand, but it immediately moves back out of position as soon as any weight is applied in the area where the fault has been detected.

Then, on the day the retailer came out to inspect the bed we took the matress off the base to find that condensation appears to have been forming underneath between the matress and the base. This has now started to turn to mould! To say we were shocked with our discovery would be an understatement.

The men who came to inspect the bed seemed to accept the problem with the sagging was indeed down to the manufacturer, but was less willing to accept the condensation problem was down to the manufacture saying they would send a report to Sealy and see what they have to say.

I said to them that even if it wasn't an actual fault in the manufacture it must be a fault in the design and/or the materials used, thus making it not fit for purpose, but again they seemed reluctant to accept this, so we'll just need to see what Sealy come back with.

In the meantime, I turned to Google and found dozens of posts online about this type of thing, but always in a temporary situation (like a caravan or a motor home) and never in a domestic situation. Then on Page 10 of my Google search I finally found a link to someone else who had the same experience and wouldn't you know it there's was a Sealy bed too.

So my advice to anyone out there who may have bought one of these beds is to not just rotate the matress, but take it off completely to check for this problem on a regular basis. To anyone else who is merely thinking of buying this bed is don't do it.

We paid £850 for ours and I'd swap it tomorrow for the 14 year old bed it replaced! Oh, and by the way even when it was thrown away there wasn't a single piece of mould to be seen.

Sealy ... your bed sucks!

1
Matt476

Forget what Sealy say, go back to the retailer and demand a replacement, or tell them you want to refer this fault to their Alternative Dispute Resolution provider (at retailers expense), or ultimately the courts if they don't put this right.

You rejected the item within six months and the retailer are required to put this right under your statutory rights. Sealy have no duty of care to you, so will tell you to go away, but the retailer does have a duty of care to you and just put this right, otherwise they are in breach of contract. You have six years to raise this, so don't worry about the time that has already passed.

Have a read of Martin Lewis' website article regarding "consumer rights" for some good wording and to give you the confidence in what your legal rights are.

kfordangel
1

Value For Money

Mattress Received Not The Same As Mattress Tested In Shop

We tried lying on a variety of beds before choosing this bed. It was so comfortable to lie on in the shop. We were told that this was a brand new bed in the store.

Having waited two weeks and getting more and more tired and sore from attempting to sleep on airbeds, we collected the bed and erected it absolutely convinced that we would now get some quality sleep.

Imagine how horrified we were to find that we did not get into bed, we only managed to get on it. It was like attempting to lie on an upholstered brick. How can companies deliver something so completely different to what they put out as samples in shops.

Gatekeeperdi
5

Value For Money

I Have Just Brought This Wonderful Sealy Posturepe

I have just brought this wonderful Sealy posturepedic silver pocket 1200 - Napoli, 4 drawer divan bed.It is a mattress and divan base.I have had a back problem and severe arthritis for 14 years and my husband has recently had someone drive into the back of his car and is suffering with bad whiplash. We had a silentnight memory touch mattress previously that after only 2 years was sagging and gave no support what so ever! The new bed is very supportive and has a luxurious amount of cushioned padding on the top. We have both had the best nights sleep that we have had in a long time since getting it and, although it was not cheap, we feel very happy to have brought it.

Here is a link to the Sealy website for more information about the product: http://www.sealy.co.uk/napoli.html

1
Mr_Dee

I just hope you don't have the problems we've had with ours which is less than 6 months old. First we noticed a problem with the Unicase design, which is intended to protect the springs and stop the mattress sagging, but which now isn’t performing its task satisfactorily.

Not only is the mattress sagging, but on one side you can hear and feel what I assume is a large piece of packing moving out of position as we get into bed. This can be pushed back by hand, but it immediately moves back out of position as soon as any weight is applied in the area where the fault has been detected.

Then, on the day the retailer came out to inspect the bed we took the matress off the base to find that condensation appears to have been forming underneath between the matress and the base. This has now started to turn to mould.

I Googled this type of problem and found dozens of posts online about this type of thing, but always in a temporary situation (like a caravan or a motor home) and never in a domestic situation. Then on Page 10 of my Google search I finally found a link to someone else who had the same experience and wouldn't you know it was a Sealy bed.

So my advice to you and anyone else out there buying one of these beds is to not just rotate the matress, but take it off completely to check for this problem.

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