MyPetStop, Denton, Greater Manchester

Manchester Vet Centre has now moved to a new location near Haughton Green due to My Petsop closing down.

My 11 year old cat was misdiagnosed by the Scottish vet there, she lossed her appetite & after getting checked over the vet told me it was due to some bad teeth which they pulled out, after the op she was given a shot of Convenia a long lasting antibiotic which side effects include anorexia that didnt help (read up on it), she then started coughing which didn't ease up (possible damage to the larynx by the breathing tubes), she was not recovering & stopped eating completely, she became very thin, weak & could hardly walk, so i took her to another vets where eventually they diagnosed her with a tumour that could not be operated on, so not only was it costly but my cat suffered in her final weeks & in the end had to put her to sleep

2 years ago our beautiful little dog passed away aged 1 year old despite being brought in to see the same vet 3-4 times to raise our concern.

Our dog wasn't eating properly, always had the runs and was very frail and continuously weak to be told 'shes fine and its normal for a dog her size' by the Scottish speaking lady. We will never ever return to this vets ever again.

More tests should have been ran to determine what was actually causing her problems and this wasn't done despite us asking.

Took my 2 German shepherds, they were so well looked after, I came back to find them both beautifully groomed. My dogs don't mix very well, but when I returned they were both very relaxed. Brilliant place. Thank you

I took my Shih Tzu who has long fur and wears a bow at the top of her head. I like the Japanese style of grooming and so asked her fur to be shortened on her body, but please, please do not touch the fur on the top of her head. The groomer arrived 15 minutes late. I had an appointment that afternoon and stressed the time I needed to be out of there by. I was reassured my dog would be finished by then. I arrived to pick up my dog at the time stated, but she was not finished. The groomer invited me into her area and I was shocked at what I saw. My dog's fur was uneven with long and short hairs. The worst part was she had cut her hair on the top of her head! I cannot tie it up in bows, yet it is too long to leave down. It is a right mess. I asked the groomer to cut her hair straight, and she said she can't as my dog would not keep still. She asked me to hole my dog while she groomed her! I should NOT have to do the groomers' job! I took my dog and left. My shih tzu has the worst cut ever seen. A child could have done a better job. So disgusted with the service I received. The people were rude and stood around talking among themselves as I demanded a refund. I so wanted to love this place as I was very impressed with the facilities; it is like a Disney land for dogs. However, I shall never set foot in there ever again.

Our dogs have boarded with these kennels for the last six years. It's over priced and every time takes forever to book them in when you get there. Nobody likes leaving their pets so this should be speeded up. I booked them in for wednesday the 27th July 2011. I paid the ridiculously over priced bill of £356 the week prior to arriving. On the Monday I took my inoculation cards to my vets and asked to check everything was up to date. They said yes, everything is fine for the kennels. I arrived at the kennels at 7 pm. I was flying to America in the early hours of the morning. I left the dogs in the van and carried the bedding in. The lady on the desk took my name and asked for the inoculation cards. After checking them she said...I can't see kennel cough on here. I told her my vet had said everything was fine for the kennels. She said...you need kennel cough. I rang my vets and asked them. They said...No they haven't got it. Most kennels don't need it anyway. I asked...So what happens now?? She said..They can't stay. I asked if the vet that they apparently have on site could do it for them.. She said...No. Now I had two dogs in the car and a plane to catch in four hours and she just stood there and said No. Not...Let's see what we can do, or, let me help you, I have a list of places that might take them, or even, sorry!!!! Just NO. So it's now 730 on a Wednesday evening, and I am stressed out to the max. Most kennels don't need kennel cough. But if you do then that's fair enough. But to say the woman who dealt with me was rude, ignorant and extremely unsympathetic would be an understatement!!!! Perhaps a phone call the week before they arrive reminding people of what they need would be helpful and having someone on reception who wasn't ignorant would help has well. It won't matter to me but I would hate this to happen to anyone else.

MyPetStop has kind, friendly staff, my dog has been to various classes from 12 weeks old, he is now 5, and has stayed many many times, never do I worry about leaving him and know that he will have the best of care whilst we are away.

The best judge of the place is Charlie as he never even look back whilst being taken to his kennel and his tail never stops wagging whilst there which must be good.

MyPetStop is very clean and well run.

Staffed by very friendly and polite people.

MyPetStop is a great place and staff, a really enjoyable and safe enviroment for my pets who are regular visitors

MyPetStop in Denton is Fab!! What more can you say? Vet on site, FANTASTIC handlers and purpose built. We will never leave our lads anywhere else. xx

MyPetStop in Denton is an absolutely fab place to leave your pets if you love your pets and want the very best of care for them. Lucy stays there twice a year (5 year old Lab) and has a great holiday herself, when we go away. The pet carers are really lovely. We can even book in fun swims, play sessions and a bath before she comes home!!