Tal-y Cafn Boarding Kennels, Colwyn Bay, North Wales

Tal-y Cafn Boarding Kennels, Colwyn Bay, North Wales

User reviews
4.7

Value For Money

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Tal-y Cafn Boarding Kennels, Colwyn Bay, North Wales

Tal-y Cafn Boarding Kennels, Colwyn Bay, North Wales
4.34 37 user reviews
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4.7

Value For Money

User Reviews

Sbrotty
5

Value For Money

Tal Y Cafn Kennels Is Great!

We have 3 cats and 1 dog with needs to board and we’re always nervous about using kennels as they all pine whilst away from home. From asking numerous questions prior to booking to collection of our pets, we cannot recommend Tal y Cafn highly enough. They honestly care about the animals and not just the money, it’s gives you peace of mind that your pets are in great hands.

Harley6
5

Value For Money

Excellent Stay

After coming to these kennels for seven years , another excellent stay was had today.

Well done to the staff for helping me to enjoy myself

See you soon. Lulu (Weimaraner)

Guest
5

Value For Money

Excellent Care Again

Poppy my 17yr old cat has been in the chattery for three weeks, each time I leave her I worry as she is elderly. I know she will be well looked after, she has come home happy and healthy. The staff appreciate that she needs a bit of TLC sometime and they are happy to treat her as an individual cat with her special likes. Many thanks once again see you soon.

sue15cat
5

Value For Money

Well My Dog's Happy

The first kennels that our Jack Russell, Rosy has ever been happy to go into. Yes, she's always glad to see us when we get back but dropping her off is a pleasure she trots happily alongside any member of staff round to the smaller dogs kennel block with her tail wagging, and barely a backwards glance at 'Mum'. Our Pug, Suky loves it too but then she's so laid back she no barometer of anything. If it's good enough for Rosy it's good enough for me.

Happy friendly staff, clean spacious kennels, the type of food your pet likes to eat and lots of room to run and get fresh air a couple of times a day, what more could your smaller, furrier members of family really need, except for you. But at least they're happy and well looked after until you can return for them.

Highly, highly recommended.

taliah2011

Excellent

Thank you so much to all the staff for looking after Poppy. She has had a lovely time. Picked her up yesterday and she looked lovely. Cant thank you enough for looking after her so well.

Guest

Never Going Back

My dog was taken from my car and put into the kennel while I was in the office. When I realised what had happened I asked if I could go and say goodbye to her in the kennel as I was going on a three week holiday. The man was very rude and said I would disrupt the whole kennel (they were all barking anyway). I couldn't believe how I was being spoken to. He was so awful to me that I agreed not to go in but was in tears as I left. I don't know his name but he obviously has no idea about the bond between owner and dog.

1
talycafnkennels

Dear Customer

so sorry you were upset , but would like to let other readers know the dog was handed over from you car by another member of the family not taken unsupervised as implied. We like all our customers to view the kennels as you had done on a viewing day. We have a responsibility to keep the dogs as calm as possible and from experience most customers prefer to say goodbye at the office. However we do appreciate how upsetting this can be for some customers and would like to apologies on behalf of my staff and myself.

Guest
3

Value For Money

Staff Very Pleasant !!! But Please View Before Le

Staff very pleasant !!! but PLEASE VIEW before leaving your small dog. Kennels scary, noisy, prison like living conditions, no light, it's cold , no homely atmosphere . Exercise area similar to Alcatraz yard . Please LOOK before you leave your loved pets .

chrisbowen5
5

Value For Money

A Great Kennel!

My Coco, a nutter of a dog!!! Cocker spaniel and boarder collie cross has stayed on two separate occasions and has just been booked in for a third. I highly recommend the kennels, the staff are always helpful and polite, Coco gets very excited on the approach, she is always happy to see the staff and goes off with them happily to her kennel.

When we visited for the first time, we were offered a guided tour and a talk with the owners, they took their time to get to know Coco, they wanted to know about her medical history, preferences, any problems, difficulties and special treatment.

I am more than happy leaving my dog there, she was a little 'fragrant' when I collected her after a fortnight, but this was our fault as we had to rely on their bedding. I would always, from now on, supply my own bedding/ basket.

Guest

Dog Was In A Terrible Condition

left my dog here for 2 weeks , never again he was in a terrible state and absolutely flithy !!! its took him over two week to get over the experience never again , no way are these people dog lovers

1
talycafn

If this is a genuine review I would really appreciate the owner contacting us as we are really upset by these comments. As we live and breath dogs we have an open and honest approach to thier care and communication with owners.

RGJdog
5

Value For Money

Wonderful Time

My dog has been visiting these kennels for a number of years. She loves going there and gets really excited as we drive up the driveway. The staff are caring and professional. My dog can be quite nervous with strangers, but she always goes happily with the staff. The staff remember her and her likes and preferences, even when we haven't needed to use the kennels for a while. My dog is always in good condition when I pick her up. I am very happy indeed with the service provided, which is also very reasonable.

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