
Frogpool Manor - www.frogpool.com
Customer Service
Quality of website
Value For Money
Frogpool Manor - www.frogpool.com

User Reviews
Value For Money
Fabulous
Wonderful food, lots of it, great service, perfect for celebrations of any kind. Cosy surroundings and she is a great host and makes wonderful cakes. We had afternoon tea there for my mum's 90th and it was brilliant, everyone had a lovely time, and we came out with boxes of cakes as there was so much food. Fantastic value for money. Don't think you would get better anywhere else, especially for the money. Would definitely go again.
Value For Money
Staff
went there today and found one member of staff extremely rood / large lady as from today will never go back or recommend to friends
Value For Money
Helpful Staff, Great Range Of Riding Gear
I went there today to kit myself out for a return to riding after many years. The member of staff who helped me choose what I needed could not have been more patient or attentive.
Changing rooms are spacious, with mirrors INSIDE the booth (don't you hate it when you have to exit to look in a mirror)plus a seat for "spectators" which was appreciated. There's even a saddle to sit on to check how items fit and feel.
They have an extensive range of items - the only reason I didn't give 5 stars is that not all items were in stock, though they could be ordered in. This isn't surprising as I think the Olympics have inspired many people back to riding, a lot of them needing new kit, so there's been a run on stock.
I'll definitely return there in future.
Value For Money
See Advertised On The Internet (frogpool Manor Web
See advertised on the internet (frogpool manor website) the Cushell Crusader boots approx £48 sold in packs of 4. I drove from Essex to purchase these boots only to be told by the rude staff in the shop that the website is incorrect and they are only sold in packs of 2 for £35. I said to them as its in writing on the internet surely my customer rights allows them to give them to me in a pack of 4 for the stated price but I was rudely informed that they reserve the right not to sell the goods for this price. I will never be buying from this rude shop again and highly recommend Ingatestone Saddlery for anybody in Essex and surrounding areas.
Customer Service
Quality of website
Value For Money
Extremely Fast Tracked Delivery, Coupled With Exce
Extremely fast tracked delivery, coupled with excellent customer service which kept me informed at every stage of the transaction and outstanding price-half the price of most of the other store.
Could not find any fault whatsoever-well done!!
Value For Money
Horrendous To Deal With. Extreemly Rude Staff. Do
Horrendous to deal with. Extreemly rude staff. DO NOT BUY FROM!! Sold me a faulty pair of clippers, which they tryed to blame the damage on me but after having them independently inspected (by a top clipper company)showed in fact it was a manufacturing fault! no damage caused by myself! Sold a faulty pair and never even recieved any apology or money back. I think their customer care and service is disgusting. And have heard a lot of other people say the same. Stay well away!
Value For Money
Seemed To Have A Very Large Selection Of Clothing
Seemed to have a very large selection of clothing for the rider. Knowlegeable staff. Very, very helpful.
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