Hotpoint FFA47x Frost Free

I have owned this product since 2004 and like other reviewers, have had problems since the beginning with the need to defrost the freezer 2 or 3 times per year. I pointed this out several times during the warranty period but Hotpoint simply sent out an engineer who defrosted the freezer. On one occasion they suggested that I may be leaving the door open ! They replaced the control board, but that made no difference. All the freezer shelf trays became cracked or broken. I took out an insurance cover with Indesit through domestic and general and they immediately replaced the shelf trays! Recently the diplay panel started flashing. They said they could not get a replacement part, so they have given me a new unit - hurray. Unfortunately it's a Hotpoint.

This model should never have been let loose on an unsuspecting public. In respect of size looks and capacity when I first went through the specification it fulfilled all of my needs. Not long after purchase I had problems with it Freezing up. It was sold as a FROST FREE fridge/Freezer.

Then the control panel on the door started Flashing. Not a major problem as the fridge and freezer continued to work Although it did need defrosting on a regular basis.

Now no parts are available. Hotpoint are rubbish I shall not replace this unit with another Hotpoint Fridge Freezer

I spend a lot of money buying this fridge freezer for a holiday home. It is a few years old but hardly used. The electronic module packed up and it is impossible to obtain a replacement as they are obsolete.

What a complete waste of money. An awful product.

I bought this freezer after recommendations in Which some time ago. (I also like to add that this is the second item, recommended by Which, that has turned out a bad purchase)

The freezer needs to be regularly defrosted, which is not why I chose a frost free freezer! The plastic drawers become brittle quickly and snap off until they are longer of any use. The temperature control is poor and I often have to turn on the fast freeze option to get it to the correct temperature again. I cannot tell you how many times I have got up in the morning to find that the freezer red light for low temperature is showing and my food defrosting. The service from Hotpoint is terrible. Never, EVER buy this freezer.

I have had my Hotpoint F200E for 4 years. In that time it has continiously frozen up and beeping on and off with lights flashing. Hotpoint service is awful engineer £120 I am outraged!!!!!!

Hotpoint FFA47X Fridge/freezer. Type CMO1FF

Delivered with dent in one door. They supplied and fitted a new door. One door sprung open a tiny bit, for about three hours. That blew the circuit board. All the lights bleeping - VERY quietly. Not very clever. Hotpoint failed to arrive when appointment made, then called the next day when we were out. Threw the new circuit board through the letterbox onto a hard floor. They called and fitted it. It did not work. They got another. Did not throw this one on the floor!! It worked. Front of top freezer draw snapped off. Front of salad draw snapped off. Brittle, thin, flimsy plastic, especially when very cold.....Wife allowed one door to stay open a tiny crack - about couple of millimetres - last night. That's blown the circuit board again. The most unreliable piece of poorly made junk that I have ever owned. I still have my father-in-laws old chest freezer, in the laundry room, 40 years old. Still works - silently. The workmanship, quality, and service from Hotpoint stinks.

This has been our worst ever buy, for a fridge freezer! Our Electolux lasted 17 years without any major problems!

This Hotpoint frost free, Fridge/freezer has had problems within the first 8-10 months, and has build up of frost all the time in the freezer!

they tell us to defrost!

It had a frayed open wire in the door!

Does not keep constant temp all the time.

And now the fridge part with all warm temperature, and cannot adjust it!

It is rubbish product, and do not recommend at all to buy this!!

Don't buy this fridgefreezer. The hotpoint RF187BG fridgefreezer will work great for 6 months. It will then occasionally lose its ability to stay cold and remain tepid. The manufacturer will delight in sending round an engineer who will tell you it needs re-charging with a gas. They will do this for you and 6 months later it will be faulting again. We have been constantly plagued by this problem for 2 years now and every time Hotpoint refuses to give us a new fridgefreezer under our warranty - insisting they can fix it! My advice is to stick with a simple Lec. We have had one of these in the garage for 20 years and it never stops working. So much for modern technology. The cost of food wastage is an outrage.

Rate this product? Zero - 0.

I purchased the Hotpoint/Indesit FFA47X the biggest mistake I made ! From the day it was delivered I had problems with it, it's constant defrosting was overflowing the large water tank at the back, which then caused a huge puddle on the floor, my husband slipped on the wet floor flying arris over titmas. ! Hotpoint changed the water tank ?? then a week later they changed the condenser, at one point I had 3 burley head scratching engineers in my kitchen, the advice given " well you'll just have to pull the fridge out every couple of days and syphon the water out " ?? needless to say I was not happy and I told them to get lost ! Another condenser, new door, new tank, and another part even the engineer did'nt seem to know was fitted. Today the freezer has decided to stop working all together. So needless to say DO NOT BUY THIS PRODUCT OR ANYTHING ELSE FROM HOTPOINT OR INDESIT as they are the same company.

Disastrous. Continual de-frosting. Intermittent piercing alarm at all hours of day and night. Unsafe to leave food in freezer section. Totally unreliable.

Usurious repair rates quoted by Indesit Group of £105 with 90 warranty or £165 with 1 year warranty

Writing off to experience as lost all trust in brand and so will never buy Hotpoint again.