Miele KFN8462SD

Miele used to be good, this is most certainly the most unreliable fridge freezer we have ever had. Auto defrost in the freezer packed up after 3 years, now auto defrost in the fridge has packed up after 4 years, a five year extended warranty is a must (we didn't have one) if you get a Miele.

Bought a Miele cat & Dog vacuum the filter broke out from the top as it was only 8 months old with a 2 year guarantee

I thought it would be easy to exchange /repair unfortunately Currys and miele seemed to think it was my problem as I hadnt changed the filter

( although in perfect condition)

Gave up trying to explain to a woman on end of the phone that it was a manafacturing fault, but she wouldnt listen insisting it was my fault..

Now knowing you have to pay £25 for a new filter every 8 months which is in the small print and not covered by the guarantee its not costworthy

I WILL NEVER BUY FROM MIELE AGAIN and will encourage everyone I know to do the same purely for their dire aftersales service

One word lemom sorry two words starts with c and ends with p What a load of rubbish only just found this out after miele send out so many different engineers all did'nt have a clue had to phone Germany in the end the put me in touch with agsrefrigeration who came out and found the fault finally they are going to compensate me they did offer me a replacement told them to get stuffed rather take the money and run.

I've had the fridge for approx. 6 years paid over 500 pounds for it. Within the first 1.5 years the handle spring broke. Miele did send a replacement free of charge. However, the big issue is the frost that keep forming in the freezer section. Although it says frost free it is not working. The fridge is exceptionally noisy. Loud clunking noises are very frequent and I'm now waiting for it to break down to buy a replacement. I will not be buying Miele again. I believe I (like others) were pulled into the myth their fridges are high quality. This is not true especially after the number of people complaining about this one product.

We have had sa imilar experience to others. Within 6 years, it's been replaced once, now has broken springs in handles and is failing to maintain temperature. Miele want £145 just to come and look at it!

Meanwhile, our 12 year old Hotpoint is sat in the garage working beautifully.

Miele are known for quality. This is a myth. We have a Miele washing machine that is rubbish too.

Never again.

First review I've ever done. Fridge/Freeze is only 4 years old it makes a loud clunking sound. It's the comprossor on its last knockings £000s to put right . I would expect it to and it should last longer then 4 years. Meile want to charge £70+ to tell me its useless. reading the other reviews . It seems Meilie are not the be all and end all of appliances. Won't touch meile with a barge pole know matter what WHICH tell me.

This fridge is really great looking and is very stylish. I went for the metallic version to match our kitchen washer and dryer. The fridge is really massive and enough for 4 cases of larger and a couple of boxes of wine!

Only problems are the bottle shelf in the door is a bit flimsy, and the freezer fronts have a habit of snapping where they shouldn't. The spares are a bit pricey so you just learn to live with it.

this refrigerator is very useful. I like to order this

We initially bought this product based on a perception of Miele being a manufacturer of high quality and durability. It looked good from the outside with those chunky handles and inside the design is also pleasing.

Honeymoon over after about a year when a spring broke in the fridge door handle. To give them due credit, Miele did send a replacement part when the warranty was just expired. A couple of years later the same spring broke in the fridge door handle, this time rather than pay for the new part I just swapped the fridge & freezer handles over as the freezer gets less use anyway.

About 3 years after purchase I had the ubiquitous 'F4' error code & annoying beeps which can't be turned off! After Googling the error (it's not in the manual) it was the fridge temperature sensor which was faulty which seems to be a very common fault. Rather than getting an 'engineer' to fix it I followed instructions on the net and duly paid my £39.00 to Miele for a length of cable with a 'special' bit on the end.

Last week the freezer developed the same type of problem with an 'F2' code which is again some sort of sensor failure. Again followed previous owners guidance and switched off & defrosted the freezer which appears to have temporarily stopped the problem.

The bottom line is, don't expect to get a decent product by virtue of spending the right amount of money on a supposed 'name' manufacturer.

The worst fridge freezer I have ever had. THe appliance has been replaced once serviced several times . the replacement appliance is causing the same problem. The average response time from Miele is two weeks.Thats two weeks without a fridge . Do not buy a Miele fridge freezer.