Hotpoint RLA34

This fridge is only 18months old and has been nothing but trouble from the start. The setting has been on 1 and still the fridge freezes and now the fridge is running constantly.

The door constantly sags when bottles are put in the door storage area and the general build quality is poor. Hotpoint want 120 pounds for repair even though there is a 5 year parts warranty. This is the same price if you don't have the parts warranty in which case is this a false warranty from Hotpoint? Hotpoint also offered a repair cost of 14.99 a month for a years warranty making a total repair cost of just under 180 pounds.

Off to buy another fridge and it won't be Hotpoint!!

Having bought a Hotpoint RLA34 larder fridge to fit in a new kitchen it was over a year before we finally moved in and start to use it, at first I thought it was just a colder fridge than I had been used too, its now been in use for about 8 months, however today having noticed water dripping from under the bottom of the door, I discovered a massive lump of ice on the back wall of the fridge, and now having checked the thermostat, find that even at its lowest setting with the fridge already very cold the motor is still continuing to run!

I have never had any trouble with any of the 6 or so fridge's I have purchased over the years at such an early stage in its life, having looked on the net I find a fair number of other people have had cause to complain about this model...I would never recommend it to anyone.

top shelf soaking wet, at back of fridge above salad box about one inch of soft ice. Owned fridge about two months.Advice. Do not buy. Had to rate it one staror could not post

salad container split after 6 months hotpoint said its a cosmetic part&won't relace it unless i pay twenty pounds.

five year parts & labour guarantee worthless

under 2 years old and has never been any good, now the motor runs hot, and wont cool the fridge.Called hot point and said it will cost £119 to repair, will dump it and buy a different make.

The fridge has a mind of its own, we have owned it for 2 years now and had nothing but trouble. they recommend level 3 as a ideal temperature setting but even on level 2 in summer the fridge decides to randomly freeze food and drink (fine if it had a freezer section but it doesn't), it is impossible to maintain an consistent temperature even when the fridge is only a 1/4 full. For a company that prides itself in white goods manufacturing how can they make a larder fridge so badly. simply not fit for purpose. they should concentrate on quality and forget about random OEM manufacturing.

This must be the worse thing i have ever spent money on,(fridge rla34 hotpoint future) first of all the food kept freezeing up, hotpoint changed thermostat,then after a few days all my food was soaking wet all the lables from the jars was falling off i had to throw all my food away. The shelves had water all over them,again hotpoint came out and told me, wait for it? there is no fault with the fridge its my own doings,becouse i let my food touch the back of the fridge ? how bloody funny, never heard any thing like it before.now trying to get an exchange from currys.if not will go thought small claims.should of been told that my food was not to come in contact with the back of the fridge,once i close the door how do i know if my food touches the back of fridge? mybe they hotpoint should put some kind of warning light on the door ?

I'm not totally surprised by the quality of this Hotpoint RLA34 fridge, given the make. However, the apparent error by the design engineers for the type of produce expected to be placed in the door storage area, such as 4/6 pint milk containers and other containers of food and drink, is poor. Such load bearing brackets holding the door on are inadequate and poorly mounted, giving rise to the door sagging against its hinges when open and not meeting the fridge main body flush when closing. This lead to the fridge unit not sealing properly, either allowing the door to swing open once the seal completely fails (usually when you have left the kitchen) and for the fridge to work that extra bit harder to keep the interior at the appropriate temperature.I will not be replacing this fridge with the same make/model

Absolutely terrible customer service from Hotpoint- Avoid like the plague!!!

Fridge broke after 7 months- would not cool. After 2 visits Hotpoint engineer finally diagnosed faulty thermostat. Took over two weeks to get repaired. 12 hours later fridge broken again- not cooling again. Hotpoint then said it was not faulty thermostat, and thought it was condenser which needed replacing. Next appointment was 8 days later. On day of repair, Hotpoint telephoned to say Engineer had not collected part from depot and would not be coming to fix it. Next available appointment offered was another 8 days later. At that point we told them where to stick their fridge! Had now been without a fridge for over a month. Have asked Hotpoint for new fridge or full refund- nothing forthcoming. Now going to small claims court to recoup cost of fridge, ruined food and new fridge we have been forced to buy. Customer service was worse than dreadful.