Fisher and Paykel DD 603 Double Drawer

Bought one from Harvey Norman about 4 years ago. after 6 months of trouble free use, I walked into the kitchen to see it flooded! Pulled the thing out and removed the bottom drawer to see the base full of water and the machine running an error code!. Turns out that the drawers have lids which are pulled shut by actuators and small plastic linkages when you start it. Our linkages were broken and thus it leaked water when using the bottom drawer. Used just the top drawer for a while and then that started to leak also! - After spending many hours pulling it out and drying it off, we would get a days use and then it would happen again! - Very frustrating considering the cost! - A Higher price does not make a better machine! - I would not recommend this unit to anyone. The previous dishwasher we had was a second hand one and it lasted for ten years! - We now have a Samsung and it is great!

Mother board gone 3times 4 weeks to get a tech out

On the surface of it the Fischer & Paykel double draw dishwasher seems an excellent idea. Two dishwashers in the space of one. The ability to use an economic wash cycle on a small number of items or the chance to split heavily soiled pots and pans from lightly used glassware and wash accordingly. Clever use of space and some interesting design ideas certainly got our interest.The reality of the design however, is somewhat different.

After only a week of use we have found that the Fischer & Paykel dishwasher is barely capable of producing satisfactorily clean items when used on it's heaviest setting. After three days we had to call out a service engineer because we genuinely thought that we had a faulty machine. It turned out that we hadn't. We had just bought a massively expensive and equally inefficient dishwasher. Even on a setting designed to wash pots and pans. crockery and glassware is left with dried powder on the surface and those pots and pan's don't even look as if they have been touched. Eco mode is a complete waste of water, detergent and power and probably only put on the machine to offer some sort of credibility to users looking to reduce their energy bills or do their bit for the environment.

If you do need the flexibility of two dishwashers then might I suggest you try hard to find a way of installing two normal ones. We are now awaiting collection and refund and shall be off down the shops to buy a Bosch at well under half of the price of the Fischer & Paykell double drawer dishwasher.

We have had about 4 breakdowns in less than 4 years. Now out of warranty despite a 6 month extension as goodwill from Fisher and Paykel and a sensor fault (which we have had before) has developoed. This means I only have one drawer that works and face a bill in excess of £200 to repair.

Do not buy this product-looks stylish but not much good if it doesn't work!

We bought a full set of Fisher and Paykel appliances for our new house and it has been a serious waste of money. The dishwasher has been out of action for three months now waiting for the useless Huby Domestics to get its act in gear. No stock of parts and a big gap where the competence should be. Fisher and Paykel's far distant customer support treats customers with open contempt. All you get is a string of lies but sadly no parts in the UK.

The oven, hob, and hood have also had their problems.

Overpriced junk with no service back-up.

The Fisher and Paykal double drawer dishwasher looks great and dinner party guests are always impressed that you have one but sadly the reality doesn't live up to the hype. Only buy this machine if you're looking for an absorbing new hobby because it will take up most of your free time. It's high maintenance, has to be stripped down and cleaned once a week to 'degrease' it. The dishes are rarely completely clean when a wash cycle is finished, everything is gritty and about half the load has to be rewashed. It's not helped by the fact that the jet arm is incredibly easy to block because it sits so close to the dishes, the tip of a knife poking through the cutely basket or the handle of a saucepan pointed in the wrong direction is enough to do it. If this happens the dishes don't get more than a gentle rinse. The cutlery basket is such poor quality it virtually melts and has to be replaced once a year. I've also replaced all the shelves at least 3 times in the last 6 years. Don't get me started on customer service when it breaks down (which it will). The right hand doesn't know what the left hand is doing and they frequently cut you off in the middle of a conversation. I've been waiting 3 months for my machine to be fixed because the part I need is out of stock. I'd love to rip it out and buy a 'normal' dishwasher but since it's an integrated model it would ruin my units and the kitchen would never really look right afterwards. I'm tempted to move house just to solve the problem!

Had two of these dish drawers. Absolutely fantastic. Easy to load, no bending with top drawer.

Fault after fault and when it did work it didn't clean the best, don't waste your money

We wore our last one out after ten years (we run each draw at least once a day - as we cook everyday.

Our newest one is even better than the first.

The dishes are super clean, and the drawers accommodate even our largest pots - not like the standard dishwasher.

We wouldn't hesitate to recommend to anyone!

Water apparently is expected to sit and stagnate in a little catch pan and most likely is splashing up at the dishes. The dishes literally stink like a bacteria has coated them. My husband had to blow out the lines and we tried a rinse with white vinegar but it doesn't take long for the smell to come back. I have tried to dry up that disgusting little catch plan and clean it fresh with soap and water many times but to no avail. The design of this system is a piece of junk as the dirty water cannot drain out after each wash and seems to backwash onto the dishes. We tried everything and the only thing that helped is blowing out the lines every few weeks and doing a white vinegar rinse. The worst part is that when you go to unload you find yourself either wasting energy by trying another round or wasting time by having to hand wash and dry all of the dishes. This evening, instead of relaxing and enjoying with my family, I had a lot of extra work since the dishes literally smelled like dirty behind after I ran the dishwasher today. So fed up with this product!!! Going out tomorrow to get a Kitchen Aid and throwing the Fisher Paykel onto the sidewalk. Don't buy this product unless you don't mind eating off of smelly dishes. Those who think the dishwasher is working fine should take a whiff of their dishes. The dishes may look clean and dry but they smell!!!