Miele WT2670

Our dryer died and we asked an engineer which type of dryer he repairs the least, and he said Miele. We bought one and are extremely happy with it. I think it will live longer than I will.

Our 6 year old miele dryer has been repaired twice and now we are almost a month without a working dryer! It seems the problem starta at the factory level with poor service for the authorized local service guys. We had a Whirlpool for 22 years with no service call! Who says Americans can't make anything?

This is a brilliant machine, we've gone from 2 people, to a family of 4 and it's coped with everything even the re-useable nappies. At one point we were doing 7 or 8 loads a week. The built in counter shows it has had 4757 hours of use!

A function for everything you can think of and more and superb drying. You can even go through a wash-dry cycle in under 90 minutes for those forgotten outfits just before you go out.

5 years in and we've had our first 'breakdown'. The dryer stopped drying. The heaters weren't functioning. Obviously no guarantee so I did a home job. opened up the lid and found a circuit diagram neatly folded, use this to locate possible sources of the fault, and it came down to be the temperature limiter built into the air heater unit. Cleaned out the heater unit, resealed it, and pushed the reset button on the limiter and we're back up and running.

Nothing good to say about this dreadful machine. The door broke within weeks of purchase nd clothes now come out ruined with a rust stain. Miele is an over priced and overated brand. Why oh why did i give up my Zanussi, a far more reliable brand. I paid over £1k for my miele and it is disgraceful value.

Bought this thinking it would last me years came with a 2 year guarantee I then paid for a further 3 years we have had it just 1 year broke down within the first 2 months water just came flushing out of the soap compartment when the came out couldn't find a problem it packed in. Came out today because it had fured up on the drying cycle cleaned it out and put a new mother board in now it doesn't look like its rinsing correctly why have I spent so much money on this .... When you report your falt to the call centre the ladies there need to go on a corse for manners they couldn't be less helpfully if they tried ...!!!!!!!!!if you buy one get the extra 3 years I think you might need it....

I am now on my third machine, as Miele have replaced the other two because they couldn't fix the faults. My third replacement has now started the cycle of doom. As usual engineers are very polite, thought it might have been fixed finally in Nov 2012, but alas once it starts it's downward spiral of non performance on the drying cycle there is no return. I am now been charged for call outs, and take great exception at being part of the Miele RD department at my expense. Just don't bother with this machine, go to Costco and buy from there instead, at least they hold their hands up when you have problems with machines, and know that a machine has reasonable life expectancy and should be fit for purpose. this has neither and sadly Miele won't admit and blame the person who uses the washing machine .... too much wash powder, too many clothes in the drum, water too hard, water too soft and the best excuse of all expect it to behave erratically????????? Also mysteriously all my records seem to disappear from their computers !!!!!!!!!

All in superlatives; I am speechless! Simply I di not have any prblem using this machine for more than seven years.

I've had this machine for nearly seven years and it has been brilliant. I love it. I have a husband and three children so it gets lots of use. If you remember to use the Rinse Out Flyff function sometimes to get rid of fluff from drying clothes and if you occasionally run a wash on 95 degrees to blast the scale out of the system it will run and run. My old Zanussi had the ability to run the drying cycle straight after the wash and with this machine you have to manually set the dryer when the wash has finished and it is very heavy if you need to move it but otherwise a superb, long lasting machine. I had an engineer out once because I didn't know to use the Rinse Out Fluff function and it stopped working. The engineer was quite nerdy and very into washing machines and he was sort of stroking it and saying what a great model it was - like a man with his first car! Anyway I know what he meant. I don't stroke it but I feel the same as a man with the car of his dreams!

The build on the Miele WT2670 is impressive and we had hoped by paying 40% more for this machine over a comparable machine by another manufacturer that we could count on it to function, trouble-free for a good while. We were wrong--it failed just after the warranty expired. We plowed another £450 over two years into service agreements with Miele. Their technicians are hopeless (no repair has succeeded on the first visit, one technician refused to move the machine without my help for fear that he would damage the floor--at the behest of my wife, I had to drop everything at work and race home to help him). I've had, finally, to repair the machine myself on two occasions after Miele technicians could not effect a permanent fix. Two of these failures (thermostatic switch, heater box castings) were clearly owing to poor engineering. Used to American washing machines I was floored by the beauty and workmanship of this machine's interior upon first opening its case, but for all of its (over) engineering and luxurious manufacturing, it was simply not designed for reliability. It can weigh your clothes, meter a precise amount of water to clean them and dry them efficiently, but NOT FOR LONG. Repair of the machine is difficult because it's heavy (over 100kg) and Miele witholds all technical information from the public (parts diagrams, repair manuals) and their technicians are incompetent--they're full of advice about cleaning lint from the drain, they're portable laptop/printer set-ups and shiny red vans might impress, but they've never been able to repair my machine on the first visit. Customer care is equally poor--rescheduling after a failed repair visit puts you at the back of the timetabling queue for another week's wait, letters of complaint are met with assertions about the superiority of Miele products and kind offers for expensive service contracts. I don't usually bother with appliance reviews, or any online reviews for that matter. This machine is a waste of money. Immer Besser? Nicht Lange!

We have had this machine for about 5 years and it has always been very reliable and never needed any repairs. The washing always comes out clean and it is quieter than our old machine.