Dyson CR01 Contrarotator

I bought one in 20000 it cost me 999 pounds brand new and I had it for four years but every three months from when I bought it broke down I gave up in the end it was OK for washing but I found it worse on the whites as I had had a candy washer dryer previously which washed better.

my dyson cro1 has just failed it has been a fantastic washing machine now dyson tell me they no longer support the repair of the machine and can only offer advice .I have owned it for twelve years only had two service visits this machine has worked hard, fault f11 came on on friday the fuse and bridge rectifier have failed on the main board dyson unable to supply ,very unhappy,machine bearings are fine having to scrap machine because of a part that costs a few pounds that i am unable to buy.

I too am disgusted at the attitude of the DYSON company nothing but problems with cheap plastic parts breaking and costly to be repaired, having had the last repair in August 1012 on the inner door the catch has now broken and I am unable to get one to replace it as E-SPARES tell me DYSON have ceased all manufacture of parts.

What a let down, how long will it be before this attitude extends to there other products....???

Steer clear of DYSON.... I fear??

Received a letter from Dyson about a month ago stating that they will now no longer be sending Dyson Engineers to fix this particular model as they have stopped making spare parts for it..How wonderful! They did how ever give me a £50 voucher to help pay for a new washing machine.....

I have had every fault under the sun and every year i have had to call out the Dyson Engineers and virtually every part has been replaced even the twin drum..I paid £900 in 2001 and i expected a lot better for my money...My Dyson vacum (Animal DC08) has faired no better,again every single part has been replaced...No more James Dyson appliances for us,Never!!!!

outstanding washer ive had mine since 2004

and only once had a problem with it

as the drum needed replaceing

and dyson did it with ease

i cant fault the machine since even tho the coin trap is fidly at times

but other than that im happy with it

it is bigger than most machines so be warned before u get one

that it wont fit all kitchens very well

Bought the Dyson CR01 Contra Rotator in Jan 2005 just after my little boy was born. Before that we had a Hotpoint Ultima, but wasn't impressed with its wash performance, as there never seemed to be enough water going into the drum for the wash cycle. Clothes were still smelling sweaty, particularly my gym t-shirts, even after a 50 degree wash cycle. I complained to Hotpoint and got nowhere. So decided to sell it 2nd hand and bought the Dyson. It's brilliant, it washes a massive load in half the time of other washers (good now that I've got 3 kids) and it also looks funky too.

The only recommendations I have to make, which I have pointed out to Dyson are.........you can't change the programme part way through, i.e. if you select a 40 degree wash and start the machine but then want to change to a 30 degree wash, you can't, without cancelling the existing programme. In doing this, the drum drains of the wash water along with the detergent. You can add/reduce rinses, so I don't know why the designers didn't think of this.

It would be a good idea to know how long there is left to the end of the programme. Our Hotpoint used to countdown to the end of the programme.

The rinse cycles are a little short. As soon as the drum has filled with water, it empties and proceeds to the spin cycle. This is ok, but for the final rinse, where most people use fabric conditioner, it would be better to have a slightly longer rinse, so that the conditioner can penetrate the fabrics, making them smell fresher.

I also find, that because the drum is so big, washing one small item can sometimes be pointless.

Apart from that it's a great machine. Being able to open the door as soon as the cycle finishes is good. I've spoken to Dyson and they are researching to develop another machine that they hope will be more popular with the consumer market.

Had the Dyson CR01 for 5 years and would recommend this machine (if still available) due to its ease of use, load, hand wash cycle and duvet cycle.

Only had two faults - the first was due to a foreign object (bike spanner) clogging up the mechanism. Engineer out within a couple of days and sorted - no charge. The second, and more serious was the contrarotator stopping. Again engineer out within a couple of days and no charge.

It's longevity is the biggest thing I was astounded with. bought it back in 2001 after perseverance from the missus. "Dyson are great".. My views were they are overpriced plastic toys but boy was I wrong. This is by the most worthwhile electronic purchase I have made in my lifetime (I'm 60yrs old now)

I bought my Dyson CR01 Contrarotator in 1998 or 1999 and paid just over a 1000 pounds for it through my home catalogue. It was new on the market and I wanted the best. It has been wonderful over the last 9 years and still going strong. Dyson have constantly insured it for me, and under the constant extended warranties, and insurance cover they have never complained about it's age, and replaced the doors, the motors, the soap dish, the drum, in fact, other than the shell of it, which I might add, is still in perfect condition, I still have a perfect washing machine which is used twice minimum every day of the week . Thankyou Dyson. If ever I had to buy a new washing machine I would buy exactly the same machine again.

The Dyson CR01 Contrarotator is a great machine, still going strong after 7 years, easy to clean and service, huge capacity. only problem been things in the coin trap and I had to take the pump out to clean it once 'cos one of the kids had left some shoelaces in a pocket and they'd got into the pump.