Maytag Neptune Washer

We enharited these when we bought the house and they have been working great. They must be at least 15 years old. Strange how they are considered to be the worst equipment ever produced. There must have been a model where they had done it right?

We purchased a Maytag Neptune washer and a Neptune dryer 20 years ago, in all that time neither has let us down and have worked perfectly the whole time never needing any repairs. No problems with mould or anything else. When they do eventually breakdown I will do my best to get them repaired in order to service us for the next 20 years. Wouldn't consider any other make of machine now having experienced these. Just hope that spares will still be around when these machines need it!

Ours lasted 16 years....without one problem...and is still running but the bearings just started making noise. I don't know what else to ask of a washer.... (mic drop)

Maytag Neptune frontload washer is not worth the price. Constantly trying to keep mold out of the washer and the smell is never ending. Customer service says to leave door open and the mold won't form. That is a real joke. Will never have another Maytag and it completely turns you against a frontloader.

no good, staffs are not very professional. there are cheaper ones better than this!

We purchased the Neptune Top Load Washer and the Front Load Dryer as a

set in 2004. We paid a lot for them planning on their lasting a long

time. From the first time I did launry I found I was unhappy with the ay the paddle side agitators worked. They did nothing but twist the

clothes into knots. Pants legs, shirt sleeves, etc. were twited to the point you had to work to untangle them. Even if you used the wrinkle control setting, it did not work. Now after nine years the last spin cycle will not operate properly and two repairmen have told me it is junk and to go back to the old fahion center agitator with hand dials in lieu of the computerized board for controls. I am very disappointed. I had

Kenmore products previous and they lasted us 23 years with only two small repairs that due to age had to be repaired. Thought the ads for Maytag told you the repairman is lonely because no one ever needs him. DUH!

Thanks for having a place to allow us to vent.

I have had this machine for approximately 5 years. One year ago the motor went. It took weeks to get a technician. He arrived at an initial cost of £150 but carried no spare parts so had to come again another week later. He sold me a policy for a year to cover other problems. £250. 7 days after this ran out the heater has failed. I called Maytag and of course would have to embark on the same inital £150 then man come again and pay him for second call plus parts ir. well in excess of £250-300 for fixing. Given that within a year and 2 weeks this machine would cost £500+ to fix I am opting to buy a new, reliable machine and would NEVER touch Maytag again. there is nothing good I can say about it other than that it is large.

I bought my machine back in 2000 and have not had any problem with mold, perhaps because I always leave the door open, albeit water does collect in the bottom of the door seal. The only other problem I've had is the failure of the spin cycle to occur - maybe 5 times.

Machine is constantly in need or repair. Thank goodness, we bought the extended warranty. Machine has been repaired atleast 6 times so far and am currently waiting for service now. Plan to buy a cheaper and more dependable Kenmore when the extended warranty runs out!!!! Very disappointed...paid 1300 for this washer.

A piece of cr@p. We got the extended warranty (thank god) and luckily everything that went wrong...and there was many things...got fixed free of charge. Finally the last straw came when the fabric softener wouldn't drain and it will cost over 300.00 to replace a circuit board. Now the place we bought it from is giving us a credit to get a new one as they are not going to bother fixing it.