Express Solicitors - www.expresssolicitors.co.uk

A representative dealt with my case. He was extremely helpful, kept me fully informed and advised me in options to move forward.

I would recommend this company highly

I am very grateful to Express Solicitors and their barrister for their Amazing work and professionalism. THANK YOU SO MUCH.

Amazing and friendly from the start, definitely would use them again

My son was involved in a bus accident and I looked around for a solicitor to be able to make a claim. I chose Express Solicitors and a person there represented us. I worked with him and he was nothing but amazing. I know claims take time and can be exhausting, but he kept in touch with us every step of the way and he was always ready to answer and explain any concerns we had. We got our settlement in the end and glad he was on our side!

Thanks.

Do Not Go to this company its a no win no fee so if you don't win there will try get money out of you also there make ING a new name its going to be NO WIN 100% FEE THAT'S WHAT THEY GET OF YOU KEEP WAY FOR THEM

Lost documents, un checked statements. 1st solicitor vanished, 1st barrister vanished. Then new barrister tried to talk me into walking away half way through court.

Lost case due to poor service and will be taking this to legal ombudsman.

They had over 3 years to prepare for this and the defence solicitor just picked my case to pieces as it was put together with no care and professionalism.

Would highly recommend you stay away from this firm. 

Despite the reviews praising the company (I wouldn't be surprised if they were fake), here's what actually happened in my experience:

1. I called a personal injury helpline, not really expecting to be able to make a claim, but simply wanting to find out if I would be able to.

2. The helpline was not actually a solicitors' firm, but was used by Express Solicitors to get clients.

3. I was contacted by Express Solicitors, was told I could make a claim, and was pressured into making a verbal contract over the phone. I have a mental health condition and do not function well when asked to make a snap decision. I get very anxious and just agree almost automatically. I wasn't asked about any disability (such as a mental health condition) that I have besides the recent injury. I was illegally told that I couldn't cancel (in reality, there is a legal 14-day cooling off period which solicitors legally have to tell you about - but there is an exception so never invite them around to your house (which I didn't), until you've had time to think and make a decision away from them). I had to make a decision over the phone.

4. I was then asked to jump through all sorts of hoops, and the firm didn't even bother to get my name correct despite it being in the signature line of every e-mail (I adjust the line depending who I'm e-mailing, but it always gives my first name and surname).

5. Because of the way they handled getting me to agree to the case on the spot, the illegal avoidance of mentioning the 14-day cooling off period (clearly intended to avoid allowing people to exercise their legal rights) and illegally telling me that I couldn't cancel, and the firm's inability to get my name correct (despite the fact that I made it clear what my first name was), I could see they were unprofessional.

6. As a result, I cancelled my contract via e-mail (I hadn't signed half the stuff they sent me anyway as it wasn't in my name). This counts as cancelling in writing.

7. They continued to hound me, interfering with my ability to focus on my university studies.

8. Despite the clear cancellation, they began acting against the defendant WITHOUT my permission. I'm not sure that's legal, and may make a complaint to the relevant regulatory bodies.

Because of their actions, it may now be difficult to get a local solicitor to take on the case, because one has already begun (without my consent). I am now very stressed and anxious. It was bad enough having an injury, I didn't need the extra anxiety and stress. On the bright side, my injury seems to be slowly healing.

Awful lying company who will take on any case as a no win no fee just so they can screw you for fees later on when they drop the case. Avoid these at all costs. Have reported to their governing body.

This company back you into a corner blackmail you so they get there way,leave you financially out of pocket,haven't got the clients best interest at heart and are unprofessional, unreliable, untrustworthy they lack communication skills and lack cutting and edge and common sense to be classed as solicitors. Please avoid so you do not go through the UN DUE STRESS AND ANXIETY I have gone through

I've had a case going for 6 years where it was passed between solicitors. They gave minimal contact, every time I rang up for development they would brush me off. They lack any customer service skills. They poorly handled my case where they did not listen to any evidence I and my mother provided and disregarded it. Do not go with these, avoid at all costs!!!