Cliphair - www.cliphair.co.uk

NOT 100% Remy hair not even 100% human hair, it’s once you wash them the silicon comes of and you are left with an uncontrollable matted mess that needs to be brushed ever 10 minutes. I wish I was over exaggerating the constant brushing is pulling my hair out the tabs are breaks my up.

DO NOT BUY FROM CLIP HAIR!! Falseness with this company, I recently purchased 2 packs on Tape extensions in 27/30 one pack of 16 and one 18inch packs arrived one saying 18 and one saying 16, both packs where just shy of 16 not a great start. Hair feels great when it arrives I suspect the hair is coated in a lot of silicon to hide the poor quality. Nice hair is applied you will need to brush the hair very 15-20 minutes or you will have a lovely matted ball at the nape of your neck. After 2 washes only using Beauty works Pearl shampoo and conditioner recommended for hair extensions the hair is broken, dry and unmanageable. I tried to raise issues with the company who really don’t care what you have to say they will just say 100% remy hair blah blah. I also sent clip hair details on the amount of black fibres laced through the hair and proof of what happens to the black strands when heat is applied…they melt. So I can’t believe it’s a 100% human hair let alone Remy hair with the cuticle in tack. I had read a few people had left reviews on cliphairs website and the negative reviews had been removed I questioned them on this and said they don’t understand where I’m getting that idea from, so I posted a negative review all of 20 minutes later the review had been removed. I know it’s not the most expensive hair in the world but they claim tape in hair should last 3-6 months when in reality you get two washes until the silicon peels off and your left with dry broken crazy hair. The have offered me 30% refund this is a joke when application costs are not cheap nor is over £200 for hair. I can’t seem to uploads photos of the absolute state of this hair hair was purchased on the 16th of January 2023 and not applied until the 23rd.

Genuinely unsure as to where to start this review. absolutely disgusted by both the quality of the hair and the customer service. I had the hair fitted last week, it was lovely, felt soft, perfect length and weight for my hair (i naturally have very thin hair). i didn’t wash it for three to four days as my hair is not oily and rarely gets greasy, i also know after having extensions previously that they don’t need to be washed often seen as they can’t get greasy. i’ve applied ZERO products to the hair. used sulphate free shampoo and conditioner, only to be crying once it had dried. i let it air dry to about 80% as recommended on their website, again applied no products and then went in with my hair dryer on a medium/low heat and low power. the hair was vile. it had matted, went dry, puffy, and looked frazzled. i genuinely thought the hair was synthetic at this point. i contacted the company via instagram and email and attempted to wash it the next day, praying that id just not washed the shampoo out properly and a wash would do the trick, prior to this, for extra measures i applied a conditioning hair mask that i’ve previously used on worn out extensions which always made them look brand new. nothing worked. i’m genuinely heartbroken because i worked so hard over christmas in order to afford getting my hair done, as my hair is a huge insecurity of mine. the company eventually replied stating that i can choose one of 4 options, one of which mentioned that i return the hair to them and the ‘hair expert’ will attempt to ‘revive’ the hair. the hair shouldn’t need to be ‘revived’. it’s brand new hair. i responded and asked if the hair expert can ring me so that i can fix them from home, because again i don’t want to have to take them out as my hair as mentioned before is a huge insecurity. the hair specialist responded asking when the best time to ring was so i told her the following morning was the best time as i was at college when she emailed. no phone call, no email back, nothing. i’ve now written them several emails and contacted them via instagram for the lady to tell me she will look into it, again nothing has been done. im genuinely embarrassed to leave the house with hair like this.

Avoid at all costs.

I am a qualified hair professional, I have used cliphair now for a few years, never really had a problem with them until recently. I applied 26 inch tapes to a client and within 2 weeks the hair started matting, she waited until 5 weeks to tell me this as she couldn't cope anymore. The hair was matted around her natural hair and had started snagging causing bold patches. Cliphair have now said there tape extensions only last 4-6 weeks before the hair needs replacing! £240 for hair that lasts 4 weeks, Very expensive for synthetic hair if you ask me! They have offered me 20% off my next order but can't guarantee they will last longer than 4 weeks at a time. Ive spent alot of money with this company and i can assure you i will be spending no more. I used Zen luxury extensions previous to trying these and never had a problem with a trim and proper maintenance they lasted 9 months, I decided to give cliphair a go because they were a bit more affordable for my clients. Won't be making that mistake again! I am now in the process of seeking legal advise as the more reviews I am seeing about Cliphair the more I am realising I'm not the only one this has happened too.

I've attached some pictures, these were taken care of extremely well. Professional products and an extension brush were used as I supplied them all to her. As you can see in the picture there is only 137g of hair left from 200g.

They have now taken off the website that they last 6 months as apparently this is wrong and it should have only said that for Remy Royal even though it says ALL hair.

I'm absolutely disgusted with how this company have dealt with my complaint.

Please save you're money and research a company that sells higher quality hair.

On arrival I initaially thought the hair was beautiful. It felt soft. Silky and was shinny. After a few days of paying to hair my extensions professionally put in, the hair started to mat and become knotted. Absolute wast of £200.00. The hair is awful I have washed it only once to try and help it regain it’s softness but with no luck. After less than 2 weeks I have had to take my extensions out and purchase more and I am now going to have to pay again to get my new ones back in. Awful hair!!

I haven't even received my hair extensions yet, but already and having major issues with them. They advertised $20 off your first purchase and I never received it. They also guarantee 1-2 day shipping. I won't be receiving my hair extensions for another 8 to 9 days. Which I would have never ordered if I knew I wouldn't have them by this weekend. They told me it's not there problem and to contact DHL for any further inquiries. I contacted the carrier just for them to confirm that the company mailed them out as regular mail. You cannot call the company and they don't respond to your emails.

Very expensive but terrible quality, there is absolutely no way this is human hair. It knotts and matts up like crazy , all the time! No matter what hair product you use. it wont help at all!

I took my extensions out after 3 weeks, the company wont refund me and I threw away all the money!

Avoid this hair if you want to keep your sanity.

I love this hair and my clients love it even more. It's good value for money. Will not buy else where. Cliphair is the best so far.

Quick delivery easy to put in and out would definitely be ordering again

I wish I researched more online before buying from this company! I’ve just realised they don’t have one bad review on their website, I guess they pick and choose what they want you to see. I ordered a 20” dark brown weft on a next day delivery but took 3 days to arrived. I’ve had hair extentions for 5 years + so knew how they should look and feel once fitted. A professional hair stylist fitted my extentions with micro beads which is normal for me. They went in lovely, they were slightly thinner than previous suppliers but thought they would be fine. The following day - NIGHTMARE - I was brushing my hair every 30 minutes for them to even look half decent. They were clumping together like rats tails and I could never run my hands through my hair without meeting a matted clump. I’ve not dyed them, or straightened/ curled them. I’ve washed them and conditioned as normal but they are still awful. I’ve had them removed now as I was so embarrassed by them. I have emailed the customer services team hoping they will compensate me. I’m being positive hoping I just got a dodgy batch but I’ve seen many reviews now which make me wonder differently. Wish me luck!

I have made two orders from this company.

With first order everything was fine, even I bleached hair one time and used toner to get them red! But I used them for bit less than 3 months (hair was falling out but I bleached them so I didn't expect them to last long).

After while I wanted to become blonde, I ordered lightest shade of blonde so I can match my hair perfectly by using toner for 10 minutes (what I did), that cancels yellow pigment in them (not hair dyes, bleach other stuff that's harsh to hair). I wanted to last them for at least the time what they are advertising on cliphair.co.uk - 3-6 months, but they didn't last even 2 months.

After one month of using hair I had to cut ends off ( as you can see in photos that I have added, both of hair should be 18 inches long but they arent), hair are falling out so bad. My clothes, car is with hair.

I can't use them anymore, I have to comb hair in every 30 minutes. Hair looks like birds nest.

I also have added photos that I sent them. There are hair after 1 hour use and how they look when I comb them.

When I wrote customer service they replied that it's been more than 28 days since my order + they don't recommend dyeing more than 2 shades darker also bleaching/lighten/toning extensions are strictly not recommended.

So I replied them:

Why now are you saying that you don't recommend dyeing them, but on your social media you encourage people to try these different looks with your hair extensions? Like those what I have added.

So why it's okay for them to dye them, but when I turn mine you don't recommend it?

On your care instructions there are said "It's recommended to buy a shade closest to your own hair colour, but the extensions can be dyed up to two shades darker". As I said I didn't use hair dye or bleach on blonde set! I used toner for 10 minutes that cancels yellow pigments.

That shouldn't have caused hair to be that damaged!

On your website you are saying that hair can be used 3-6 months, so I was counting on that I will be able to use blonde set for that amount of time, because I wasn't going to be using any hair dyes etc. I paid my hard earned money on hair that didn't last even 2 months! If I knew that this would happen, I would have returned the hair, but first month they were fine (except the hair falling out) and buy them from e bay, at least price there matches the time they serve.

And they wrote me back:

Thank you for your email. We are sorry but our position remains same and we won't be able to take this complaint further.

Customer service is awful and in the end it's my fault because it's over 28 days and I toned them